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    Accounting

Amazing

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
The management of deals via pipeline is extremely useful
What do you dislike about the product?
It is necessary to improve the integrations with other platforms, e.g., Monday.
What problems is the product solving and how is that benefiting you?
As mentioned earlier, I managed to better organize my sales activities.


    Marketing and Advertising

Very Easy to Use and Manage

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
What my team and I find best about HubSpot is that we can manage prospects and where they are in the sales pipeline making it very simple to track where clients are and in which stage.
What I also love about HubSpot is how user-friendly it is. Not a complicated CRM like a few other companies.
What do you dislike about the product?
HubSpot, in my opinion, does have very few things I dislike. The only thing that I wish it did was notify me when an email was sent out, but the email was incorrect. This way, it would save me time in my sales when a prospect says, "I didn't receive an email."
What problems is the product solving and how is that benefiting you?
I can say that HubSpot has done for us with problem-solving is easy management; it doesn't take much for new hires to learn HubSpot and teach them how to manage prospects. The biggest benefit with it being easy to use is that it save so much time compared to other CRMS


    Charlee B.

A great and easy to use product

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
I like all of the information available to you while looking at contact information. I don't need to spend a lot of time searching. It's extremely user friendly, which is important when you need efficiency,
What do you dislike about the product?
There have only been a couple instances where I am not allowed to edit certain things, no matter how many times I try.
What problems is the product solving and how is that benefiting you?
It eliminates having to check several places for information. I like having it all in front of me when I'm researching a contact.
Recommendations to others considering the product:
I think that it is a great tool, and that the informational videos are worth watching to get well versed in HS


    Nick C.

It's good and getting better

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
The visibility amongst teams is impressive. If you have a small and remote team, there are lots of async capabilities. Everyone can work on a deal and have all of the information they need with little need for keeping people up to date.
What do you dislike about the product?
It's not great for sending emails. If you want to send emails on a regular basis, it requires a lot of clicks and mouse moving, which is quite inefficient. There could also be some better integrations.
What problems is the product solving and how is that benefiting you?
Hubspot currently solves as our complete CRM, from top of the funnel all the way to deal close and renewal. We've seen great benefits, including increased team velocity.


    Computer Software

HubSpot is a robust tool for managing customer relationships and communication

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
I love the ability to track all of my communication through multiple records
What do you dislike about the product?
It's not really a dislike but I wish there was a way to track bot opens / clicks in email communication
What problems is the product solving and how is that benefiting you?
managing a large volume of outbound communication


    Kendra K.

Hubspot is a Top Notch CRM

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot is simple to use and easy to train new employees on. Our dashboard is customized with the most relevant metrics that our customer service team needs to see and it's task management system is exactly what we need to stay on track.
What do you dislike about the product?
It can take a while to fully customize Hubspot to your liking. As we all know, we want things to be quick and simple, but good things come to those who are patient. If you put the time and effort into customizing your hubspot, it will become an essential tool for your team.
What problems is the product solving and how is that benefiting you?
Hubspot Sales makes it easy to seamlessly assign clients to customer service reps. It also allows for full transparency between team members so that we can all see what everyone else is doing. I love that I can have my calendar hooked up to a hubspot link as well, so that clients may schedule meetings with me based off of my calendar.


    Computer Software

The best

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
Makes it easy to track the customer journey by creating new flows and generating tasks.
What do you dislike about the product?
So many possibilities can be a little intimidating at first, but once you get the hang of it's great.
What problems is the product solving and how is that benefiting you?
The customer journey became much easier to follow, by creating the right automation and flows, you're able to track all relevant data and get clean analytics.


    Jason C.

Best CRM for our digital agency

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
After trying several other CRM's (nothing against them!) our team landed on Hubspot and love the simplicity to maintain all customer conversations, e-mails and lead status all in one place. We regularly use e-mail sequences, calendar and customer pipeline options which have been seamless and helpful for our sales team.
What do you dislike about the product?
The pros far outweight the cons. The one suggestion I would make is that you cannot integrate your Google My Business e-mail signature into Hubspot, you are required to create your own Hubspot e-mail signature.
What problems is the product solving and how is that benefiting you?
Getting all our leads and conversations centralized in one place for our sales team to follow up. Additionally Hubspot Academy and all the free content available is helpful for longterm educational growth for our team.


    Marketing and Advertising

Very user friendly

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
I like how easy it is to organize my clients and also connect them to my calendar and my call log in Contacts that way everything is right there when I need it and I also love the alert that happens when I send an email through HubSpot when my client opens the email it's very helpful to know when they're reviewing contracts
What do you dislike about the product?
The only downside that I've experienced with HubSpot is when I'm working on my iPad it does glitch out a lot through the app but on a desktop I've had no issues
What problems is the product solving and how is that benefiting you?
It's help me organize all of my clients it's helped me know which client is mine and which client is a colleagues and it's also help me keep track of every communication that we've had with that client so that way we're not overlapping anything


    Shelli S.

Provides complex functionality in an easy to use and intuitive interface.

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
I like the visually appealing and intuitive interface best.
What do you dislike about the product?
I don't particularly like when contacts are automatically bounced from Hubspot even when I can still email them from Outlook.
What problems is the product solving and how is that benefiting you?
Potential and earned revenue tracking, contact touches, ensuring we provide an excellent customer experience, teammate accountability.
Recommendations to others considering the product:
If you're looking for a CRM that you can set up quickly and easily, HubSpot Sales Hub is what you need. It's effortless to start where you are and take off running. I enjoy tracking my deals from prospecting to closing. HubSpot Sales Hub makes the recordkeeping process fun.