Sales Hub Professional
HubSpotReviews from AWS customer
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The most intuitive CRM I’ve used, at a cost.
What do you like best about the product?
In addition to SalesForce, we also started using HubSpot. Moving from one of the top CRMs to another (being HubSpot), was a smooth transition as the UI and elements are very similar.
What do you dislike about the product?
HubSpot provides many tutorial videos and certifications to get started, but it all felt very superficial. We've already bought in to the product, stop selling it to us. We needed help setting things up, not building hype around what we were about to build. Tone down the transitions and sales pitch in training videos.
What problems is the product solving and how is that benefiting you?
Marketing automation can feel daunting. With HubSpot, their flow builder / visual way to build email marketing automations is the best I've ever used. It was so easy to build branching if/and/or flows. Then moving the Sales team and having them understand why/when things were triggering was simple as we could easily follow our flows and build them in to stories.
Recommendations to others considering the product:
This tool has most things a small to medium business would need out of the box.
SDR using Hubspot
What do you like best about the product?
The sequences are next level! They make it so easy to follow up with a contact!
What do you dislike about the product?
The calling is a little wonky and its hard to get to the sequences when you are enrolling a contact.
What problems is the product solving and how is that benefiting you?
Our entire day is spent in Hubspot. Makes keeping track of information easy and helps with follow up.
HubSpot is a really good CRM
What do you like best about the product?
Being a past Salesforce user, I found that Hubspot was an easy transition will all the tools I use plus more.
What do you dislike about the product?
The navigation sometimes does seem to be unintuitive, but the ease of use in other areas more than makes up for it.
What problems is the product solving and how is that benefiting you?
I can track all sales activities and look at the data across the different reports and dashboards. It keeps me up to date and organized with all my prospects and pipeline.
Easy to use
What do you like best about the product?
Customer support is fast and very helpful.
What do you dislike about the product?
There are a lot of things it does that I have no idea how to use, but that's not necessarily a bad thing.
What problems is the product solving and how is that benefiting you?
Keeping track of all of my communications is easy. Setting up tasks keeps me organized and I never miss reaching out in a timely manner.
Hubspot makes work effortless!
What do you like best about the product?
I like how fast it works. It makes my job a lot smoother because of the efficiency.
What do you dislike about the product?
I do not dislike anything so far from Hubspot.
What problems is the product solving and how is that benefiting you?
It solves workflow. We have leads that come into Hubspot and it immediately notifies us that someone needs or wants assistance.
HubSpot Helps Us Thrive!
What do you like best about the product?
Being able to easily set tasks, enroll multiple clients into automated messages based off of their specific dates and details.
What do you dislike about the product?
When the occasional glitch happens ot really messes up the flow and productivity of the work day.
What problems is the product solving and how is that benefiting you?
Very efficient! I am able to focus on other work because I was able to automate a vast majority of communication through HubSpot.
Recommendations to others considering the product:
Excellent software to increase productivity and efficiency.
Great System - Sometimes has bugs, not great for reporting
What do you like best about the product?
Hubspot is a CRM system that allows you to hold and create relationships between your contacts, companies, and deals (sales opportunities). Hubspot is adaptable to configure specific workflows and mostly delivers on its promise. As my team has been optimizing the marketing, sales, and CS flow, we have tried to implement our workflows into a convenient way in Hubspot, and have mostly been successful.
What do you dislike about the product?
There are certain features that are limited or buggy. Reporting has become a problem, as we work in three different levels (contacts, companies, deals) and it is really hard to create a unified report that shows a pipeline.
What problems is the product solving and how is that benefiting you?
Maintaining records with Hubspot is a breeze and sales is easily able to pick up a conversation. Also, filtering to create custom audiences and be able to manage sales messaging a lot better.
Good for what you pay.
What do you like best about the product?
The templates, email, and social media integration are the best functions.
What do you dislike about the product?
The addition of contacts for every email can be cumbersome to maintain your database. I would also like more hands-on assistance available.
What problems is the product solving and how is that benefiting you?
Keeping our sales funnel in check and integration of emails.
Making sales With Hubspot
What do you like best about the product?
Its a helpfull tool with great features such us reminders, mail templates and others. Sales forecast is really good. Excellent price compared to its competitors.
What do you dislike about the product?
For being a low cost tool, its functionalities are correct. The cost / benefit ratio is amazing. Could have better integrations with other systems such as with the OS operating system.
What problems is the product solving and how is that benefiting you?
Thanks to Hubspot, tracking emails to customers is much easier. Everything is possible to keep it monitored from your console. Additionally it is possible to add alerts and send scheduled notifications automatically
Used it inside the all-in-one Hubspot CRM and really loved it.
What do you like best about the product?
It allows you to enter the amount in different currencies. Also, help center speed is unbelievable and guide you way more than you can think.
What do you dislike about the product?
The automation in the sales pipeline was sometimes unable to detect triggers properly.
What problems is the product solving and how is that benefiting you?
Scheduling tools are really helpful. It allows creating different meeting schedules for different time zones. Also if you want to schedule an email, it offers the best time to send to the customers, based on their open rates during a specific time range.
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