Sales Hub Professional
HubSpotReviews from AWS customer
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Used well
What do you like best about the product?
I like how well I can use this for potential customers.
What do you dislike about the product?
It is very expensive for freelancers and individuals
What problems is the product solving and how is that benefiting you?
Sales marketing and cold emails
Recommendations to others considering the product:
HubSpot is perfect for CRM and cold emails
8/10
What do you like best about the product?
It's very intuitive and easy to maneuver around.
What do you dislike about the product?
I understand why but having to upgrade our Hubspot account to assess features.
What problems is the product solving and how is that benefiting you?
Organization of leads.
Useful, I wish to use it more.
What do you like best about the product?
We've been actively using "Tasks" & "Meetings", super helpful to stay on top of customer inquiries and for them to book private appointments with us.
What do you dislike about the product?
I wish that "deals" were more customizable and easier to navigate
What problems is the product solving and how is that benefiting you?
It prevents me from forgetting to provide special info to particular customers. Follow-up reminders.
Hubspot is the Alternative to High-price CRMs like SalesForce without Sacrificing Service
What do you like best about the product?
Easy to use integration - works seamlessly with our corporate Gmail account. Find the posting of notes and importing of PDFs to client lists are very user-friendly to keep everything in one place. Also find the logging of calls to be super easy with the mobile app.
What do you dislike about the product?
A bit cumbersome trying to manage the marking contacts, would be great if they could have a way to not wait until the end of the month to remove older marketing contacts from non-marketing ones. Having sub-folders in the file storage area would make this a strong competitor to Dropbox.
What problems is the product solving and how is that benefiting you?
Ability to track potential sales and closed dealflow is the number one reason I went with Hubspot. Having all the correspondence (phone records, emails, and documented) automatically linked is better than other CRMs I have tried in the past. The marketing hub is very powerful as well, nice to have it all in one place, not having to use separate email, Mailchimp, tasks lists, etc has been extremely beneficial.
Recommendations to others considering the product:
Tried many others (SalesForce, Copper, Insightly, etc), settled on Hubspot because it was the best value for the money.
I recommend HubSpot sales to all of my clients
What do you like best about the product?
It might sound basic but the thing I love the most about HubSpot sales is that It drives increased efficiency and greater sales which means more revenue and more time without being cumbersome, obnoxious or expensive. That's the reason I recommend it to every one of my clients: it's a sales tool, so it should work to drive sales, which Hubspot Sales Hub does.
What do you dislike about the product?
I've tried dozens and dozens of CRMs and I keep going back to HubSpot Sales Hub because it's better. Their free CRM is equal too, and in many cases better than, many of the paid tool I've tried Ellsworth
What problems is the product solving and how is that benefiting you?
If you work for sales people--or you are a sales person--you know inputting notes from sales calls is about their least favorite thing to do. HubSpot sales Hub makes it intuitive and quick to enter your data leaving you to continue to make more revenue and more sales calls.
HubSpot crossed with Outreach with a hint of Marketo
What do you like best about the product?
Single place to accomplish most of my GTM activities. Once I got the learning curve behind me I can't believe I'd been using SFDC for so long.
What do you dislike about the product?
As mentioned, there's a learning curve coming from other platforms. Reporting could be better, and some basic things are hard to find.
What problems is the product solving and how is that benefiting you?
I can load sequences for prospects, manage forecasts, and get marketing data all from one place. Setting up roles and setting goals are pretty easy as well. As a sales leader, it's pretty easy to manage my team's pipeline and recently they added a video recording feature that replaces Gong. The biggest benefit to us is ease of use, but also the price is a fraction of the cost of buying a bunch of tools separately.
Easy to use for all levels of users
What do you like best about the product?
The ease of use, from inputting a new contact or importing contacts to the ease of which it integrates with your email provider, calendars and many other functional tools and apps.
What do you dislike about the product?
It should be easier for regular users to add apps or tools without getting an admin to approve.
What problems is the product solving and how is that benefiting you?
The ability to connect with leads across multiple channels and for all of those communications to easily be tracked within the tool.
Top of the line CRM
What do you like best about the product?
The software is very easy to use and they also offer courses to help us out.
What do you dislike about the product?
It crashes randomly and sometimes creates dupe leads.
What problems is the product solving and how is that benefiting you?
Despite their system issues, their customer service is excellent and they offer help links.
Good but....
What do you like best about the product?
It's great for creating your customer lists, deals, following your pipline and creating deals. I like the ability to be able to send emails through it and automatically set reminders to follow up in a few days. You can create detailed backgrounds to your prospects through notes and email tracking so that when you pass prospects from BD to Sales you have a great prospect history built and easily readable.
What do you dislike about the product?
Some of the integrations with other 3rd party tools like Outreach aren't great. It can be a little 'clunky' at times. I also think menus should be a little more customisable to suit each business. Language matters between different countries and where deal can mean one thing in one place, it's got a different meaning in another place. Being able to edit small things like that would be handy without having to go get it voted on in forums.
What problems is the product solving and how is that benefiting you?
Solving the customer database issue! It's great for building your prospect lists, pipelines, deal stages.
HubSpot Strikes Again...But Only in the Best Way!
What do you like best about the product?
So far, I've only really used Deals, Tasks, Documents, and Meetings tools. Well, those plus Templates and light use of Snippets. And honestly, each of these is rather valuable!
One thing I appreciate is, within the Deal pipeline view, deals that grow inactive are greyed-out. This is an incredibly helpful visual when there is an overwhelming amount of information available on this individual page!
And Templates--I can't help but sing praises of the Templates Tool! So much of our communications are repeated from person to person. This saves us so much time. Not to mention, it is handy when considering the individual voice of each of my teammates. We are able to adjust the wording and create new Templates for new Sequences for each individual teammember. Now, I wish it were possible to bulk-assign a Template from within the Contacts view. That would just be the icicng on the cake!
One thing I appreciate is, within the Deal pipeline view, deals that grow inactive are greyed-out. This is an incredibly helpful visual when there is an overwhelming amount of information available on this individual page!
And Templates--I can't help but sing praises of the Templates Tool! So much of our communications are repeated from person to person. This saves us so much time. Not to mention, it is handy when considering the individual voice of each of my teammates. We are able to adjust the wording and create new Templates for new Sequences for each individual teammember. Now, I wish it were possible to bulk-assign a Template from within the Contacts view. That would just be the icicng on the cake!
What do you dislike about the product?
Perhaps it is just the way my team and I use Templates, but the Snippets tool almost seems to be a bit obsolete. It is fantastic for reminders and whatnot when Delighting (see HubSpot Academy for a solid definition of this term) current customers, but less so for trying to attract the attention of leads. Templates and Sequences are far more handy here.
I also wish there were more options for sorting Tasks within each view, but it is still a helpful tool. Well, helpful if you are caught up on Tasks and aren't overwhelmed by the number of overdue tasks in red...
Occasionally, email communications are not successfully tracked from within HubSpot, so it certainly makes it more difficult to track communications accurately.
I also wish there were more options for sorting Tasks within each view, but it is still a helpful tool. Well, helpful if you are caught up on Tasks and aren't overwhelmed by the number of overdue tasks in red...
Occasionally, email communications are not successfully tracked from within HubSpot, so it certainly makes it more difficult to track communications accurately.
What problems is the product solving and how is that benefiting you?
Mostly, my team and I use HubSpot Sales Hub to stay on top of communications with customers and attract more leads to engage with us. With that in mind, we needed a tool that would be flexible and efficient. HubSpot certainly fits the bill! We're constantly troubleshooting with said customers, so it is useful seeing a history of communications to if other customers have faced similar issues.
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