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    Robert Z.

Amazing Hubspot and Very Usable with paperless reports

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
Saving contacts and details of clients, also have notes features
What do you dislike about the product?
So far, I dint have any complaints about the hubspot.
What problems is the product solving and how is that benefiting you?
Somethimes I have a problems to myself that I am not taking notes, but with hubspot its a paperless, anytimeand anywhere I can check always.


    Ola A.

Hubspot is spot on

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
It has saved me so much time with my outreach to clients. With tools such as "sequences," I can send scheduled emails to prospective clients, and it saves me the faff of having to ensure I'm getting back to clients manually. There is also the added function of uploading documents and tracking whether they have been seen and for how long, which is useful when following up with clients. It also excels as a database to keep track of all client comms. All in all, I think the best way to describe the platform is "Simple, Efficient & Effective".
What do you dislike about the product?
Honestly, I'm very satisfied with the platform. Perhaps an area of improvement would be the ability to customize certain functions within the platform, e.g., bulk-enrolling contacts into a sequence & also integrations with other platforms such as LinkedIn.
What problems is the product solving and how is that benefiting you?
It eliminates the need to spend time on admin and there is an efficiently laid out sales pipeline.
Recommendations to others considering the product:
Honestly, if you're looking for something that would save you time with your sales outreach- Hubspot is the solution.


    Bella J.

Ideal for limited purposes

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
All the options related to a contact or company are visible on a single screen without searching for it much.
What do you dislike about the product?
Replies to an email sent are not recorded very efficiently in the system. Moreover, I have to go back to Gmail and reply which dismisses tracking the email thread, when someone else is going through the contact. Plus, when there is a form submission, I cannot track if it belongs to my current database or not.
What problems is the product solving and how is that benefiting you?
1. Reaching out to prospects via email is my main motto of using the platform
2. Creating leads that stay in the system is another job that I primarily perform
Recommendations to others considering the product:
Try a demo before using the solution, to understand if it meets your needs and your pocket


    Josh P.

Great platform that is helping generate sales and manage accounts.

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
One feature that I didn't use that much before was the extension on the browser tab. Once I realized what I could do, it helped massively in generating sales. I like that you can see when someone opens up an email, clicks on a link in the email and how many times they have done it. That way, you can understand the accounts that are worth contacting.

A new feature which I really enjoy is when the accounts change colour when they have been inactive for a certain amount of time. With it also stating how long they have been inactive for. This way we can know which client is worth reaching out to.
What do you dislike about the product?
I dislike that when you are viewing the board in a certain way, you can only scroll down 100 accounts which can make it quite challenging to get an excellent visual overview of where they are in the pipeline.

Another aspect that I dislike is that we don't have more options on the send button to schedule follow ups. At the moment it is 3 days and 5 days (I am aware we can create custom ones but it would be good to have different days available within the email button itself. This would help in reducing the time and having to go to the account and put in thte tasks.
What problems is the product solving and how is that benefiting you?
I think we are saving a lot of time using Hubspot; all of the information for each account can be accessed very quickly, with an overview of all the contacts, notes, and potential tasks that need to be complete. We are also becoming more efficient in our outreach, using templates and sequences. The team here all have their templates, and over the month, we can then see which one has done best. Meaning our open rates are increasing, and we are utilizing our time much better.
Recommendations to others considering the product:
I would advise that this is for someone or a team looking to become more efficient and streamlined in their work. If your team and the business are growing fast, Hubspot is the right tool to use. You can collate everything all in one place. From a management perspective, you can also see how the business is performing regarding revenue and team activity. This way, you can see what is going well and what can be improved.


    Cosmetics

HubSpot hits the spot

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
I can adapt to my needs & it's easy to use.
What do you dislike about the product?
While most parts of HubSpot can be adapted to fit your requirements, there are a few settings I would like to be able to change. EG, I would like to be able to personalise the date settings for reminders. However, HubSpot is constantly evolving & takes feedback, so I'm sure this will change in the future. All of my previous un-met needs were resolved by HubSpot's lovely support staff
What problems is the product solving and how is that benefiting you?
Running contacts through a sequence rather than manually emailing a template has saved our company so much time! I also love the task setting & how easy it is to visualise my workload at the start of each day. Even being able to pin notes to the top of an account is a lifesaver, meaning important information is easy to scan when looking at an account.
Recommendations to others considering the product:
Best CRM I've used since I started working in sales! Great for a growing company as your HubSpot account will grow with you.


    Financial Services

Love it! Made my life so much easier!

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
The software is so easy to use and easily adaptable to suit our business requirements.
What do you dislike about the product?
The inability to do repeat tasks easily without having to manually add them to each contact.
What problems is the product solving and how is that benefiting you?
The ability to do follows up with ease and set up reminders - I absolutely love this system!


    Ana N.

Making my job easy

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
In my case, sequences are the most helpful tool I have. It helps get my work done faster, in a constructive and automized way.
What do you dislike about the product?
If someone hasn't explored much, you will encounter emails not being sent because there's a low engagement relationship with a client. I would love to have that easily shown, so I don't experience any losses in between.
What problems is the product solving and how is that benefiting you?
Automation on work making it easier, faster, and more effective than ever.


    Georges A.

Streamlining our prospecting efforts

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
HubSpot's modular yet lean and flexible model has been instrumental in helping us streamline our prospecting efforts. Templates and snippets are not only helpful in speeding up and structuring our efforts but can also contribute to sharing best practices with other marketing and sales colleagues within the business
What do you dislike about the product?
Probably the service hub is the least used functionality, at least from a sales and marketing perspective.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps us tremendously with pipeline visibility and more practically following up - diligently - on all active opportunities in the pipeline. This is where I start my day
Recommendations to others considering the product:
Try it!


    Marketing and Advertising

Good Sales tool

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
The content is very clear and the settings easy to set and is very oriented to my tasks on my day to day
What do you dislike about the product?
It would be much appreciated if in sequences I will have the opportunity to create filters to be able to segment more accurately
What problems is the product solving and how is that benefiting you?
My organization on tasks became more efficient and I know exactly what do I have to do


    George N.

Efficient

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
Easy to organize leads, and an excellent deals view. Further, the dashboards and analytics are very insightful.
What do you dislike about the product?
Somewhat frequent disruptions or bugs recently.
What problems is the product solving and how is that benefiting you?
Managing, cleaning, and automating data to improve operations and drive sales.
Recommendations to others considering the product:
Learn the ins and outs of the product as it will make your life a lot easier.