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    Marketing and Advertising

Excellent Sales Automation Software

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
The ability to use templates easily and quickly to reach out to potential leads
What do you dislike about the product?
The different package tiers/service levels
What problems is the product solving and how is that benefiting you?
HubSpot is smoothing over our sales and reach outs processes


    Marketing and Advertising

Very useful tools

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
I love how it can import and export the database
What do you dislike about the product?
When it is error and there is a problems
What problems is the product solving and how is that benefiting you?
Recording call list, email tracking


    Research

HubSpot CRM

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
What I really like the best is very easy to use. You can also assign the list to your colleague or your employee and see if they run out of list. It is also easy to add information for Leads and assign it to whoever you want to work on that lead. If you have a note on every lead, you can also simply add a note.
For me, HubSpot is very useful because I am working as a Lead Generation Specialist.
What do you dislike about the product?
I can't think of any downsides of the HubSpot, to be honest.
What problems is the product solving and how is that benefiting you?
So far, I don't see any problem solving with HubSpot Sales Hub. The benefits of the HubSpot that I realized was it is really perfect for the business to use since the tools are already there like Inbox, Marketing, SEO, Sales, and so many more.
Recommendations to others considering the product:
HubSpot is what you really need. Whether you use it for personal and companies.


    Mari Ann Therese P.

Hubspot a very usetool CRM software

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
All tools are handy. Hubspot is very accessible even you're on your entry-level. It can easily be explored by anyone who does not an experience on using this CRM.
What do you dislike about the product?
So far, nothing. I liked everything Hubspot provides with our business. There is nothing I disliked about this app. It's user-friendly and they have invented the app carefully.
What problems is the product solving and how is that benefiting you?
It solves our problem in filing. And searching for existing leads. It also allows everyone in the team notifies where the lead is when it comes on deal stage of the project.


    Arts and Crafts

Overall useful

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
Quite easy and intuitive to use automation word word words
What do you dislike about the product?
Some missing features and no dark mode is available
What problems is the product solving and how is that benefiting you?
Automating processes, historization, and faster/easier mailing system
Recommendations to others considering the product:
Take your time to explore all the features and possibilities to try to make the most of it


    David M.

Hubspot is the best CRM I have ever used and I have history with Salesforce among many others!

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
Email tracking. I can see when hot prospects are hot! Strike while the iron is hot!
What do you dislike about the product?
Supressed contacts should still allow sequence emails.
What problems is the product solving and how is that benefiting you?
So many I can't count. We have a marketing guy so I no longer have to send out my own marketing just let him manage HS and get leads to close!


    Marketing and Advertising

Very organized and easy to navigate. Helps keep all tasks in line. Great app.

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
I like being able to ensure that I never lose contact with someone.
What do you dislike about the product?
I am not sure how to make my meeting link good for only 1 week into the future rather than 2 weeks at the minimum. Also whenever I send a text with kixie it completes my "call" task on the contact I texted, although I did not call.
What problems is the product solving and how is that benefiting you?
I can easily navigate through thousands of people and easily complete tasks.


    Marketing and Advertising

Making Sales and Admin A Breeze

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
I like that HubSpot uses templates for emails this allows us to have personalized templates available for a number of clients/industries
The call note-taking system works extremely well while managing large volumes and the search bar easily allows you to find the right contact in an efficient manner.
What do you dislike about the product?
Trying to manage all the lists and contact can be a bit overwhelming if you do not use the filtering system properly.
What problems is the product solving and how is that benefiting you?
Being able to manage a large patch of clients with ease puts time back in my day to focus on other activities - The biggest benefit is being able to batch upload a list of contacts using a CSV file.
Recommendations to others considering the product:
If you are looking for an easy way to manage your admin and automate some of the time-consuming tasks Hubspot is your answer


    Dimitrios P.

Hubspot Sales Hub is the best CRM. Hands-down.

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
Ease of Setup

Everything you want and need from a CRM, without the technical overhead of something like SFDC.

Robust native integrations with most other tools.

Amazing user experience with a steadily growing set of features.
What do you dislike about the product?
Managing contacts at scale can be a bit difficult. If you have a high volume email marketing strategy, you may want to compartmentalize it outside of Hubspot at the first stage of the funnel.

It would be great if there were more reports available out of the box. We've had to build some custom ones for things that seem pretty standard.

Of course it's a bit pricey. But still, it's a better deal than Salesforce and you get great value for what you pay.
What problems is the product solving and how is that benefiting you?
We increased our annual revenue by over 2.5x. Of course we're a growing company, but Hubspot has allowed us to scale faster, automate manual processes, and convert more of our deals into revenue.

When I joined the company we had no CRM in place. We were losing track of inbounds and deals left and right. I recommended Hubspot and implemented it in a few days. Now our conversion rates are through the roof and we aren't losing track of inbounds anymore.

We host virtual team-building events like Game Rooms, Graffiti Workhops, and Company Holiday Parties for corporate teams. Our sales cycle is pretty transactional with a high volume of deals to manage. Hubspot provides so many robust features around automation – like sequences, templates, snippets, workflows, meetings, chatbot, and lead allocation – so our sales team can manage a huge volume of relationships.

When it comes to choosing a robust CRM you pretty much have two options: Hubspot or Salesforce. Anything else might be cheap, but you'll hit a glass ceiling on functionality very quickly, and struggle with a lack of native integrations with other tools and softwares. (Of course you can get a Zapier or another 3rd party integrator, but it will NOT compare to a 1:1 native integration).

I've set up SFDC instances for some consulting clients before and it's WAY more tedious, technical, and time-consuming to implement Salesforce than Hubspot. Hubspot is easy to set up, can scale well with your company, and integrates seamlessly with all of our other tools like Apollo.io, Zoominfo, Shopify, and Wordpress. With SFDC you'll likely need to hire a Salesforce developer to build custom reports and workflows, as well as an admin to manage your Salesforce instance.

If you need advanced customization and have tens of thousands of dollars to invest in your CRM then Salesforce might be worth considering. In either case though, Hubspot takes the gold for me.

Hubspot Sales Hub Pro is hands down my favorite CRM. We're looking to upgrade to Marketing Hub Pro pretty soon as well!
Recommendations to others considering the product:
If this is your first time setting up a CRM, you might want to find someone to help you set up and build your reports, sales process, and pipeline.

Hubspot seems more expensive than Salesforce if you compare pricing pages alone, but Salesforce will 100% cost you more. Most features you'll need would be add-ons with SFDC, and setting it up will take a lot more time and technical know-how.


    Andrew R.

Loving HubSpot

  • September 27, 2021
  • Review provided by G2

What do you like best about the product?
How easy it is to use. Everything is so easy to find, and the search functionality is fantastic.
What do you dislike about the product?
Nothing really, it runs smoothly, everything is easy to find, no issues.
What problems is the product solving and how is that benefiting you?
Having everything accessible to all stuff makes everything a lot easier to manage. If one person is on another call, another consultant can take the call, and pick up where the last person left off.