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    Robert G.

Serves its purpose well, but some areas I wish it went above and beyond without charging extra

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
I like the ability to quickly add and review deals in both pipeline views.
What do you dislike about the product?
I don't like being nickel & dimed for additional features such as calculations. Wish these just came with the base package as they aren't something I wish to pay extra for so they just become inconveniences when using the pipeline.
What problems is the product solving and how is that benefiting you?
I'm trying to better organize all deals that we receive, and with the two views and filters I'm quickly able to see which new deals we like and how our progress is on existing deals.


    Real Estate

Accessible anywhere and easy to use

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
Very Easy to use. Web-based and accessible on any browser and/or Operating system
What do you dislike about the product?
One thing i dont like is that I have to expand the browser to see all the columns. There are no scroll bars at the bottom. So if you are a new user you might miss out on other areas of work
What problems is the product solving and how is that benefiting you?
Hubspot allows me to organize various stages of a sales cycle. Keeping track of notes, important contact info, and dates/appoinments


    Hospital & Health Care

Review from an SDR in the Healthcare industry

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
That I can call straight out of the app, and that I can write notes on the call and click around from contact to company to deal with the call still going
What do you dislike about the product?
I feel like it should be easier to find call records and to instantly associate them with other contacts and companies with the same phone number
What problems is the product solving and how is that benefiting you?
Keeping my leads organized and my tasks scheduled This helps me stay organized and gives me a great workflow
Recommendations to others considering the product:
Ensure you have very good internet connection and high processing speed on your computers


    Information Technology and Services

Get to know HubSpot, you'll love it

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
Sequences, easy to use tasks, calendar integration
What do you dislike about the product?
I really don't have anything I dislike about HubSpot
What problems is the product solving and how is that benefiting you?
HubSpot keeps me organized on deals, contacts, sequences and next steps.


    Computer Software

SalesHub

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
Ability to create sequences easily and then enroll lists of contacts in the sequence
What do you dislike about the product?
I wish it were a little easier to edit Sequences. Also would be great to be able to edit a sequence that has started without having to kill that sequence
What problems is the product solving and how is that benefiting you?
efficiently reaching out to sales prospects/contacts. Very good data tracking and analytics based on various status of emails... sent, opened, clicked, etc.


    Mary F.

Fantastic CRM! Easy to use!

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
I love how easy it is to use! Very little effort in learning this system!
What do you dislike about the product?
What is there not to like about HubSpot! I love it all!
What problems is the product solving and how is that benefiting you?
My favorite feature is being able to see if my emails have been read or if a link has been clicked on, showing me how effective the content of the email is!


    Vincent C.

HubSpot Sales Experience

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use. The CRM is very user friendly and allows for easy training and quick grasp.
What do you dislike about the product?
I have no dislikes. We used a different CRM and HubSpot is leaps greater than our previous in every way.
What problems is the product solving and how is that benefiting you?
Easy to keep track of contacts and where we are in the sales process. Using Deals it is easy to keep track of our Qualified pipeline.


    Computer Software

Easy to learn UI and a pretty decent outreach tool!

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
For never using HS CRM, I was able to get acclimated and running surprisingly quickly (think 2 days), which is a HUGE plus. The reporting is pretty straightforward, and creating Sequences/Templates are a breeze; the amount of tools Hubspot can integrate into has been a game-changer for myself and team. :)
What do you dislike about the product?
The biggest hindrance with Hubspot is that you are only "allowed" to create 5 steps within a "Sequence". It's very limiting and different from other similar platforms I have experience within. Additionally, if you want to thread or "float" any of your 5 steps/emails, you have to commit to 1 Subject Line; it will thread through the 5 steps entirely. If you want different subject lines, your only option is to create a new/different subject line for each one, but each email will send independent of the other steps within.
What problems is the product solving and how is that benefiting you?
This is the main tool my Sales team uses for both housing our data, as well as depending on it for efficient Campaign email outreach. The sole fact we can rely on this tool to keep our prospects engaged with minimal effort on our end says it all.


    Education Management

not without purpose

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
It's easy to use for the most part. And it connects to other tools that i need and use.
What do you dislike about the product?
You can't schedule a reply email on a thread without them all being reply emails. It's not necessary to have to hit send then the complete button to move to the next task. It's a bit clunky and you can't see in one place without going through all of the contacts you are reaching out to who are opening up your emails a lot. You can't edit a sequence in motion. You're not able to test subject lines without cloning a sequence.
What problems is the product solving and how is that benefiting you?
On personalization, it has a problem right now with the Senders name having to be added manually. When I import contacts from Zoominfo they don't go into the person's name that has imported the list or contactt. They all go into another member's name.


    Computer Software

Incredibly comprehensive, user-friendly, great variety of tools and analytics

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
There are many business/marketing/sales tools for creating efficient inbound & outbound strategies. I like the possibility of creating email sequences - it made my working day more productive and well-organized!
What do you dislike about the product?
At the moment, I cannot recall anything that I dislike about the tool; I am very satisfied with it.
What problems is the product solving and how is that benefiting you?
My work routine involves a significant quantity of cold emails, which mayh become chaotic without proper organization. HubSpot helps me keep and process my leads in a very organized manner, easily filter/ segment them in any way I wish, store and share information with the team, follow up on the past leads activities, create inspiring emails using tips, analyze the performance of different email scripts (reply rate/ open rate/ click rate etc.) and many more.
Recommendations to others considering the product:
Definitely go for it!