Sales Hub Professional
HubSpotReviews from AWS customer
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Looks + Price Better, Functionality Lacking
What do you like best about the product?
Looks good, and there are automated functions without the need for an external tool. Also there is an included quote/proposal tool, and email tracking.
What do you dislike about the product?
Proposal tools and reports leave a lot to be desired compared to what we had with Classic Salesforce. Mainly, the reports are more limited in scope and less intuitive to use.
What problems is the product solving and how is that benefiting you?
Cost savings due to Salesforce's increased cost.
So much easier and better to use than the other CRMs out there...
What do you like best about the product?
The UI is intuitive, the tools don't require a lot of setup, and overall, the system seems like it's there to reduce manual data entry and show you data that you didn't even know you had access to. HubSpot CRM is quick to implement and doesn't require a big budget to get started with.
What do you dislike about the product?
There are so many updates, it can be hard to keep up with them. And, like most platforms, some of the most desirable features only exist at the enterprise level.
What problems is the product solving and how is that benefiting you?
HS Sales Hub has allowed for sales reps to get their data into a CRM without having to manually enter it. Contacts can be automatically added through an inbox integration. Emails, calls, and meetings are automatically logged through connected calendars/phones/inbox. And, it's really straightforward to see and report on sales activity data and pipeline generation/performance.
Recommendations to others considering the product:
if you're worried about your reps adopting a new CRM, Hubspot is definitely the one to go with. many of the others are clunky and can be hard to find your way around in. if you don't need something overly complicated and would rather have reporting auto-generated than something you have to spend a lot of time developing, Hubspot is probably the solution you should be considering.
HubSpot is how my business stays on track
What do you like best about the product?
HubSpot allows me to segment out our database based on where clients are in the process, from prospect to closed client and everything in between. It also allows me to create tasks and such to keep employees on track. As well as monitor progress made with clients by the team.
What do you dislike about the product?
The downside is the price point. As a nonprofit our funds are limited and need to be used in the best way possible. The expense of HubSpot is not always justifiable.
What problems is the product solving and how is that benefiting you?
We have been able to solve moving clients from prospects to current clients to evangelists seamlessly. Also, the problem on knowing where the prospect came from, what they did on our website, and if they are opening our emails to them is solved by HubSpot's data tracking.
Recommendations to others considering the product:
Consider all of your current and future business needs. Hubspot should be able to grow with you.
HubSpot Sales Hub Awesomeness
What do you like best about the product?
The segmentation, sequencing, and calling functionality are all amazing in this CRM!
What do you dislike about the product?
Downtime every so often, but nothing that's unmanageable.
What problems is the product solving and how is that benefiting you?
I've been able to segment my prospects by industry, sequence them with super automated and easy-to-use templates, and then make follow-up calls using the call feature. All super helpful to our business!
Great, but lacks that fluidity. Charting is also sub par.
What do you like best about the product?
Pipeline views are amazing for seeing all your deals in one place.
What do you dislike about the product?
Charts have bugs with often repetitive entries showing up in tables. Pivot tables have only 2 columns available so that's a big minus. A normal pack only has a 100 charts available which is extremely weird.
What problems is the product solving and how is that benefiting you?
Tracking leads, reaching out again after a lead has gone cold. Passing leads between sales and marketing. Process mapping.
Recommendations to others considering the product:
Think of your charting needs beforehand. Measure your required number of clicks to do a certain task while in hubspot.
Basic sales CRM
What do you like best about the product?
The tracking of deals through the pipeline and staying on top of follow-ups is helpful
What do you dislike about the product?
The need to create custom objects that can't be seen in the mobile app
What problems is the product solving and how is that benefiting you?
Improved sales process for the sales team to track hundreds of leads and new customers
Solid CRM with integration options
What do you like best about the product?
As a new startup, we can use this as a repository of all our prospects, their information, our deals in pipeline, and the integration options.
What do you dislike about the product?
The free version is quite limited and isn't a 'CRM' - it's more of a repository of all our prospects, their info, and communication that has taken place. All of the intelligent forecasting and automated sequencing is only in the paid version.
What problems is the product solving and how is that benefiting you?
As we're ramping up, we're able to track everyone in our pipeline and who has spoken to who (since our team is remote on different time zones), it's helping us track what everyone is doing as well
Briken Bufi experience
What do you like best about the product?
The automation and the tasks flow. Very nice UX. Email tracking and automation. A lot of courses to learn new things. Also how easy is it to work with your team and share your knowledge.
What do you dislike about the product?
More freedom on applying things when it comes to speed and scalability. Many things appear to be slow - open contact or create automation.
What problems is the product solving and how is that benefiting you?
Automation and speed. I can be very fast with the tasks and automation in order to not lose a client.
We can see a lot of statistics and analyze the next marketing steps.
Handling clients and sent email flows for remaketing.
I would love some more freedom in order when I open my page to show me specific things.
We can see a lot of statistics and analyze the next marketing steps.
Handling clients and sent email flows for remaketing.
I would love some more freedom in order when I open my page to show me specific things.
Recommendations to others considering the product:
Be good organized and put tasks in your life.
All important thing in their place
What do you like best about the product?
I love pipelines. Now you can customize the cards by colour. That's cool. I also like so much mail templates and sequences. With templates, you can avoid waste of time doing the same all the time. Sequences are very helpful in prospect management. Not only save you time, but it enables you to deal with prospects better, in time.
What do you dislike about the product?
The only thing I dislike is the payments plans. I would like if some things were available in the Sales Starter.
What problems is the product solving and how is that benefiting you?
Thanks to HubSpot Sales Hub my company can deal with prospects in a high-performance way. They can spend more time selling. The sales manager also can see easily how is performing his team with the reports.
Recommendations to others considering the product:
Test Sales Free, watch HubSpot Academy videos and you'll have all you need to decide.
Good CRM
What do you like best about the product?
UI, Customizations, Tracking, API integrations
What do you dislike about the product?
Gmail integrations wasn't easy & had quite a few bugs
What problems is the product solving and how is that benefiting you?
Tracking of details wrt leads & team members. Reports & Analytics
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