Sales Hub Professional
HubSpotReviews from AWS customer
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Intuitive CRM with robust capabilities, great for business development needs
What do you like best about the product?
Love how easy it is to navigate around Hubspot and keep track of all the contact my team have had with prospects, clients, and end users. Reporting is decent, email tracking is great, and Hubspot integrates with just about any other tech platform you might be using. Their Knowledge Base is also excellent for finding your way around if you get stuck.
Overall an excellent choice if you're looking for an easy-to-use CRM that can handle all the needs of a growing startup!
Some favorite features: Templates, Snippets, Chat, Sequences, Tasks (although the way tasks are reported on could use some work)
Overall an excellent choice if you're looking for an easy-to-use CRM that can handle all the needs of a growing startup!
Some favorite features: Templates, Snippets, Chat, Sequences, Tasks (although the way tasks are reported on could use some work)
What do you dislike about the product?
This is probably more of a user error but I do struggle setting up some reports, they can get quite complex so having someone who knows their way around here is key.
Also, the Sequences function is lacking in flexibility and overall featureset compared to competitors like Outreach, Prospect.io, Interseller etc. Still gets the job done though and it's extremely nice to have this as part of my CRM rather than a separate tool!
Also, the Sequences function is lacking in flexibility and overall featureset compared to competitors like Outreach, Prospect.io, Interseller etc. Still gets the job done though and it's extremely nice to have this as part of my CRM rather than a separate tool!
What problems is the product solving and how is that benefiting you?
The majority of our sales and marketing activities are handled in Hubspot, so the proof is in the ARR pudding! It's wonderful having a centralized hub for marketing campaigns, sales outreach, and management of our website.
EclecticIQ Sales Hub review
What do you like best about the product?
User interface, out of the box Sales insights, ease of use
What do you dislike about the product?
Some lacking capabilities in workflows to automate our processes
What problems is the product solving and how is that benefiting you?
Manage our Sales pipeline, renewals, upsell, Sales forecasting, operational reporting, management reporting. Gaining insights in Sales process and understand where we can create higher efficiency and more impact.
Great CRM System for ambitious Scale-Ups
What do you like best about the product?
Easy Learning and Adoption curve, scalability and integration options into many standard tools and applications.
Great service and customer success team, fair price points.
Great service and customer success team, fair price points.
What do you dislike about the product?
A different approach in managing accounts within the system compared to other CRMs.
What problems is the product solving and how is that benefiting you?
Building up scaleable and predictable marketing and sales engines - combining inbound, outbound and digital sources.
Monitoring and reviewing sales effectiveness and performance, creating reports, financial reporting.
Monitoring and reviewing sales effectiveness and performance, creating reports, financial reporting.
Recommendations to others considering the product:
I would recommend using the integrations with other tools to create motivating information flows (e.g. animated gifs for won deals pushed to slack)
Pretty great CRM solution for a young company
What do you like best about the product?
The User Interface is very intuitive and user-friendly. The tool and all it's features are easy to find and understand. It is a very good tool for a starting company - when we were teams of 3 per region, everything was running incredibly smooth. The tool automatically logs all emails to avoid duplication in terms of outreach, and has a sequences feature which allows users to send out scheduled automatic messages to leads. It also automatically unenroll leads from a sequence if they reply.
What do you dislike about the product?
I think it will be hard to keep using Hubspot when we start scaling up - the more people that join the team, the more difficult Hubspot becomes to maintain. Hubspot creates accounts based on domains and contacts based on email so you might drown in duplicates if you're not careful. Gets a bit overwhelming having to manually check and update everything.
What problems is the product solving and how is that benefiting you?
Hubspot helps us keep our database organised and have a clear overview of all of our leads, contacts. companies and deals. We are segmenting customers and avoinding a lot of dreadful manual tasks that would otherwise be unavoidable. Management uses it as a reporting tool and analyses data inside HubSpot to deliver actionable insights.
Recommendations to others considering the product:
Make sure everyone cleans up after themselves or that you have an Admin that cleans up on the regulary. Hubspot creates accounts based on domains and contacts based on email so you might drown in duplicates if you're not careful.
Hubspot review
What do you like best about the product?
Pipeline -
automatic calls
sequences *
automatic calls
sequences *
What do you dislike about the product?
- Many bugs daily with calls
- Often bugs when sending emails or sequences
- Often bugs when sending emails or sequences
What problems is the product solving and how is that benefiting you?
Multitasking
ability to do many calls / day
Sequences
ability to do many calls / day
Sequences
Hubspot Review
What do you like best about the product?
Automatic Dialling and Filtering for easier workflow.
What do you dislike about the product?
The update removed the colour scheme for our sales funnel.
What problems is the product solving and how is that benefiting you?
I am able to create multiple filters for numerous clients.
Recommendations to others considering the product:
Make sure that the nature of your business has been intricately explained to better your Hubspot experience.
Hubspot helps us manage our task without having to switch windows frequently
What do you like best about the product?
Hubspot helps keep track of Quotes and Invoices.
What do you dislike about the product?
It could be upgraded to include a statistics feature.
What problems is the product solving and how is that benefiting you?
Tracking and reporting has become easy. Helps work effectively in the remote working set up.
User friendly and ideal for SME
What do you like best about the product?
It is effortless to use, and the UI is simple and easy to understand. Most of the information can be accessed through a single windows which make it easy for sales people.
The ability to log a call and even making a phone call with HubSpot is really useful.
The ability to log a call and even making a phone call with HubSpot is really useful.
What do you dislike about the product?
HubSpot does not seem to be built on a relational database; hence I see myself entering the same data repeatedly in company view, in contacts view, in deals view etc.
The inability to perform a batch upload on Association is not helpful as it will be good for us to do this especially when a large grou pof customers are sharing the same association.
The inability to perform a batch upload on Association is not helpful as it will be good for us to do this especially when a large grou pof customers are sharing the same association.
What problems is the product solving and how is that benefiting you?
The pipeline visualization by sales stages helps me as a manager to see the overall pipeline of the business quickly. We also use hubspot to manage the sales cycle of our process and track the number of days each opportunity progress through the sales cycle.
Review
What do you like best about the product?
Lists, static and active. I am able to segment easily
What do you dislike about the product?
There's too many useless features that up the price. a more streamlined product that cost less would be better
What problems is the product solving and how is that benefiting you?
Getting colleagues on board and willing to use Sales Hub, or atleast buy in to what I'm trying to do
Recommendations to others considering the product:
Start to give more streamlined options
Sophisticated
What do you like best about the product?
Meetings link, Deals section
These are the two which are very well designed and easy to use.
These are the two which are very well designed and easy to use.
What do you dislike about the product?
Views can be made more detailed in terms of operations.
What problems is the product solving and how is that benefiting you?
Task setting
Deals funnel
Contact engagement analytics.
Deals funnel
Contact engagement analytics.
Recommendations to others considering the product:
Good CRM based on others' needs when using.
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