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    Bojan R.

What I like about HubSpot is that it suits every need of business.

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
Automatization possibilities and integration options. I like very much that it gives you a complete insight into the lead source.
What do you dislike about the product?
When moving from starter to pro, you must commit to a full year. Some of my clients weren't comfortable with that.

In HubSpot sales starter, when the invitee books a meeting, he receives an email with a HUGE, HUGE HubSpot ad. For my taste, this is too much since starter is already paid option.
What problems is the product solving and how is that benefiting you?
Complete overview of my contacts, possibility to make tasks, so I don't forget anything;
scheduling emails
email templates are a huge time saver.

Overall, when everything is prepared well, adjusted, and personalized for the company needs, HubSpot saves time and doesn't let any contact to be forgotten.


    Calli A.

Been such a great experience!

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
So easy to use and can cover a lot of ground individually.
What do you dislike about the product?
When you have a lot of sequence activity it can be hard to keep track of tasks in a meaningful way. Not a deal-breaker by any means you just have to be conscious of this and strategic in how you develop sequences.
What problems is the product solving and how is that benefiting you?
It's been great to be able to reach so many more people than I could by myself. That said you need to be conscious of who you're reaching out to and make sure you aren't negatively impacting your sender score. It's also been really helpful to be able to easily attach documents to templates for follow up so tweaking the messaging individually is quick and providing additional materials is easy.


    Online Media

Good, but still leaves something to be desired.

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
I like the layout and menu of features and the navigation.
What do you dislike about the product?
Would like more visibility into sequence metrics.
What problems is the product solving and how is that benefiting you?
Collecting and keeping all account info in one place.
Recommendations to others considering the product:
N/A


    Logistics and Supply Chain

Hubspot CRM Stacy

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
I enjoy the email sequences and the reminders
What do you dislike about the product?
I dislike how the information doesn't get updated in real-time sometimes when there are glitches
What problems is the product solving and how is that benefiting you?
consistency is a huge benefit because I can keep reaching out to warm leads


    Jessica P.

My experience with Hubspot has been marvelous!

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The most helpful part has been the Contacts tab and and the deal stages.
What do you dislike about the product?
The downside is all the clicking to get to different spot and too much to complain about
What problems is the product solving and how is that benefiting you?
All the differents types of orders in the deals of when they where purchased and delivered.


    Automotive

Great multiplatform for our company.

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
I love how it can be integrated with our app, calendar, and note-taking. I also love the fact that we can track our seller's email is a fantastic feature.
What do you dislike about the product?
Not much to dislike. Seems to be a solid experience so far.
What problems is the product solving and how is that benefiting you?
Connecting our work calendars (the team is more efficient), Click-to-call, snippets are super helpful for note-taking.


    Wholesale

Very helpful!

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The task reminders, seeing who opens your emails and when
What do you dislike about the product?
I wish there were more date options for task reminder setting. Instead of just 1, 3, 5, 1 month, 3 months, etc. I think weekly ones would be helpful as well!
What problems is the product solving and how is that benefiting you?
Being able to see what type of companies turn from leads into customers.
Recommendations to others considering the product:
Explore the class options that are available


    Dru M.

Migration of Zoho into HubSpot CRM was an amazing transformation!

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The email sequence automation tool is by far the easiest and best CRM tool I've ever had. I just multiplied by sales efforts x3! In other CRMs, I would need a developer to write the code to create this automation (which we have, and it never worked for us). HubSpot made it easy, with a simple tool that my kid could use. And if I ever need anything, support is just a chat away.
What do you dislike about the product?
Since we are new customers of HubSpot, there are only two things I've found that are just minor issues with our company, but we've managed with them and still haven't slowed our team workflows.
1. Email signature generator in HubSpot looks amazing as a signature sent from HubSpot or Gmail. If you take that same signature and use it from Outlook, it cuts off the icons for social media and adds lines or spaces between your personal contact information. HubSpot is aware and currently working on a fix.
2. The quotes are built more for an eCommerce store than anything else. We can use the product line to describe our software, but sometimes there are multiple caveats to each product that needs to be explained to the customer while going over the quote. We realize this when signing up for their CRM and have worked together with HubSpot to create the best products for our quotes.
What problems is the product solving and how is that benefiting you?
Problems Solved:
1. Reach more prospects/leads daily. (went from 10 -12 old CRM to 40-50 with HubSpot)
2. Ability to create quotes within the CRM.
3. Track and manage emails, meetings, phone calls, and tasks.
4. Report to supervisors on goals with built-in sales analytics.

Benefits we Realized:
1. Casting a broader net to reach more prospects/leads has allowed us to get in front of more people and the correct people to buy from us.
2. We can seamlessly create a quote in the HubSpot CRM and provide it to the qualified buyer.
3. Reports can be accessed from supervisors at any time, in real-time, to access how sales and marketing are performing.
4. Goals are now set for the sales and marketing teams were before we were flying blind.
5. HubSpot importation was a significant effort to clean information from our old CRM before it transferred over. HubSpot has become our 1 source of truth for the entire company to move forward with. I have become pretty savvy at managing our entire team by using HubSpot CRM.


    Information Technology and Services

Very easy to work

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
It's very easy to use and navigate. I like the sequences and the task
What do you dislike about the product?
That you can select only 50 contacts at a time to enroll in sequence
What problems is the product solving and how is that benefiting you?
How to engage companies


    Roberta A.

Great CRM but not ideal for complex operations

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
UX/UI. Many features presented in a simple and intuitive nativation.
What do you dislike about the product?
BI and data organization. Can't colect or hard to colect relevant segmented data.
What problems is the product solving and how is that benefiting you?
Following up with my team's performance in an easy and simple way