Sales Hub Professional
HubSpotReviews from AWS customer
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Innovative CRM
What do you like best about the product?
I like the variety of options to connect.
What do you dislike about the product?
There are some bugs that need to be fixed.
What problems is the product solving and how is that benefiting you?
I like the sequence option. Other options are very details and require training.
Recommendations to others considering the product:
It's new and innovative but has several bugs and not as simplified as SF.
Review of Hubspot
What do you like best about the product?
I have been used to use Hubspot for several years now and particularly like the following elements:
- the sequences
- the calling list
- email tracking
- the sequences
- the calling list
- email tracking
What do you dislike about the product?
Hubspot is perfect when you are launching a new market and working with big companies with a complex structure.
- Hubspot has a complex way of filtering through all the contacts and companies. It is not easy to know how to create a list with specific parameters. Even after some personal help, I am still struggling to make a list with all the companies that had contacts enrolled in a particular sequence and are not enrolled anymore. The purpose would be to have a list of companies that didn't answer my first sequence, probably because it wasn't the right contact. And for who I have to find a new contact.
- It would be great to give some automated views. An example could be:
- Companies you have to reengage because of a lack of response after a sequence send out in the last six months.
- A list of all the meetings you have organized in the past to send an automatic monthly newsletter.
- Some automation in the deal management. Whenever you create a deal, it should be possible to have a list of tasks with deadlines created automatically.
- Sub-division on companies, when you have an international company, every office location has other contacts. Please create sub-organizations in one company (ex: office in Ontario, Vancouver, London, ...)
- Different currencies in the deals sections. I am working with CAD, and my colleagues in Europe are working with EUR.
- Hubspot has a complex way of filtering through all the contacts and companies. It is not easy to know how to create a list with specific parameters. Even after some personal help, I am still struggling to make a list with all the companies that had contacts enrolled in a particular sequence and are not enrolled anymore. The purpose would be to have a list of companies that didn't answer my first sequence, probably because it wasn't the right contact. And for who I have to find a new contact.
- It would be great to give some automated views. An example could be:
- Companies you have to reengage because of a lack of response after a sequence send out in the last six months.
- A list of all the meetings you have organized in the past to send an automatic monthly newsletter.
- Some automation in the deal management. Whenever you create a deal, it should be possible to have a list of tasks with deadlines created automatically.
- Sub-division on companies, when you have an international company, every office location has other contacts. Please create sub-organizations in one company (ex: office in Ontario, Vancouver, London, ...)
- Different currencies in the deals sections. I am working with CAD, and my colleagues in Europe are working with EUR.
What problems is the product solving and how is that benefiting you?
Keep track of your prospection. Have an idea of your activity.
Recommendations to others considering the product:
Ask questions to the Hubspot support faster. You lose too much time searching for it by yourself.
Much more simple and easy to use than Salesforce which I have previously used.
What do you like best about the product?
The sales hub in HS has all of the tools easily navigatable to use for the things that are most important to a salesperson. Deals are easy to track, the task feature is handy for me personally
What do you dislike about the product?
If there were a way to detect dupes and create a notification that there was a potential dupe for an account, that would be very useful. I have found that this is one of the most prominent issues I run into, although it is a user-induced issue.
What problems is the product solving and how is that benefiting you?
Time savings are huge with HubSpot Sales Hub due to its partnership and ability to sync with Gsuite, chrome, etc.
Recommendations to others considering the product:
For a smaller/growing company, HubSpot is a great tool, and I highly recommend it. HubSpot is proving to be scaling, so their offerings are becoming more complex as we develop as a company.
Outreach Supremacy
What do you like best about the product?
Beyond Hubspot's highly intuitive and user-friendly interface, it is rich in outreach features that enable sales teams and marketers to connect and communicate with prospects and clients in a powerfully dynamic way.
What do you dislike about the product?
Hubspot has no weaknesses and continues to impress!
What problems is the product solving and how is that benefiting you?
Hubspot has leveled up our ability to reach global clients and stay front of mind in a manner that ensures our messaging is fresh, consistent, and compelling!
Recommendations to others considering the product:
Best CROM and sales enablement solution on the market.
Helpful, with a few bugs
What do you like best about the product?
The layout is helpful for contacts and individual contact pages. Having all the connections and info on the far right of each contact card is one of the best features so it doesnt require clicking additional links.
What do you dislike about the product?
- Not being able to edit the content of sequences is frustrating. Even though they are tied to templates, it is an annoying and time-consuming extra step to update the template rather than being able to update the sequence- especially because each sequence saves individually as well.
- When working in contacts, the filters are helpful, but often Hubspot will refresh and I will need to re-select the filters. There is a similar issue when clicking on "contacts" in the top left corner of a contact card- the filters are removed when being re-directed back to contacts and requires re-selecting filters. I end up having several tabs open in order to work more fluidly.
- Merge aspects are confusing and unclear.
- The settings center is very confusing and unclear
- When working in contacts, the filters are helpful, but often Hubspot will refresh and I will need to re-select the filters. There is a similar issue when clicking on "contacts" in the top left corner of a contact card- the filters are removed when being re-directed back to contacts and requires re-selecting filters. I end up having several tabs open in order to work more fluidly.
- Merge aspects are confusing and unclear.
- The settings center is very confusing and unclear
What problems is the product solving and how is that benefiting you?
Not having to work through more than one site is helpful- the integrations are very helpful.
Recommendations to others considering the product:
If you are interested an a tool that's overall helpful, but with a few convoluted processes and messaging for certain components, this is a great sales tool. It's more helpful that the majority of other CRM's and has strong capabilities of data storage and sales insights.
Best and only CRM in the market developed keeping sales rep in mind.
What do you like best about the product?
There are many things. It's so easy to import data in CRM. Easy to create reports, and the best thing is running the campaigns where you'll get all the tracking of each email. That helps best a salesperson to keep track of the prospecting emails. And timely emails to keep updates/tasks on the leads that we;ve saved.
What do you dislike about the product?
There's nothing as of now to dislike about. As all the features developed is by taking a salesperson in mind. But i would like to mention that the customer support is slightly an issue. As there is option of contact us but i belive there must be someother option where you'll get instant result or quicker i would say rather than exchanging emails.
What problems is the product solving and how is that benefiting you?
The best benefit is the real-time tracking of all the emails. As we are running many campaigns in teams and by running many campaigns, it's hard to keep track of all of them. So the tracking feature is helping us to make sure who will be the first person to contact. Also, we are creating deals in the hubspot, which is helping us to keep track of all the active deals, and we can move them to different stages depending upon the lead's progress. And its so easy to track all the sales leads developmet of the team members in a single window and also irrspective of the location you are based out of.
Recommendations to others considering the product:
If you are running a company where you have a sales department, then this is one of the best CRM among the competitors. While finalizing this, we looked at others as well. But after evaluating all, we ended up shortlisting Hubspot. It's a perfect one which caters to all the sales development cycles and also in a competitive price. So if you are in the process of looking for one, then i would recommend at least have a demo of HubSpot before you make any decision.
Extremely helpful sales tools that help improving our capabilities
What do you like best about the product?
Easy to use and with practical functionalities that help our analytics and sales processes
What do you dislike about the product?
Some tools are still adding more functionalities so I expect the CRM to get more robust over time, but it already has pretty much all data that I currently need for my organizational needs
What problems is the product solving and how is that benefiting you?
It helps our sales team with reporting, analytics, tracking leads and deals. Great for emails tracking and for performance management
User friendly for startups
What do you like best about the product?
we like the ease of use in the activity feed to see all information notes, calls, emails. We also really enjoy the calling feature in hubspot. It makes it easy to call directly through the CRM rather than using cell phones. The deals are also nice. It is great to be able to have multiple deals associated to one company. This is commonplace in our business and hubspot allows us to use it. we also like the ease of calling the call center whenever there is a problem with our hubspot account. being able to quickly call and always have technical help available twenty four hours a day seven days a week is very useful because we often work at different times of the day and different time zones than those that help onboarded us with hubspot. The technical help is usually very informed and gets the problems solved quickly.
What do you dislike about the product?
marketing hub could use some more robust features.
What problems is the product solving and how is that benefiting you?
we are able to better track our open and click rates through forcasting and reports on our dashboard. We have been sending templated emails out and we can see how many sent, opened, clicked on, and replied. this helps us improve our messaging
Recommendations to others considering the product:
hubspot is great for small to medium size businesses. the onboarding team made it easy to implement hubspot and they spent time with. usfor seven weeks to make sure our implementation and integration with other applications was going well
My Hubspot review overall - It's great but missing some things
What do you like best about the product?
Hubspot is pretty darn intuitive and easy to use.
What do you dislike about the product?
Our old system, high-velocity sales, gave us increased visibility into our prospects/ partner's time zones which made it very easy for us to organize our day and calling cadences. Hubspot doesn't appear to have this level of support. Also, managing the task lists is a bit tricky. Bulk unenrolling contacts isn't self-evident, and tasks remain in the queue even after marking a prospect as recycle/ disqualify and unenrolling them from the sequence.
What problems is the product solving and how is that benefiting you?
Problem - we need an intuitive way to stay in front of and in contact with our prospects and partners. The benefit of HubSpot then is the ability to easily manage the workflows necessary to meet these needs. Hubspot makes it easy to learn and track your learning via their academy, making becoming a power-user of the platform accessible.
It gets the job done
What do you like best about the product?
It is nice that you can house your deals and prospecting in one place.
What do you dislike about the product?
Managing current customers and being able to put them into a sequence can be difficult. Not like other CRMs I have used before. The reporting tool is lack luster as well.
What problems is the product solving and how is that benefiting you?
I am able to link all emails to HubSpot and view them under the prospect and company. That is a nice feature.
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