Sales Hub Professional
HubSpotReviews from AWS customer
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Is because this is mainly HubSpot is based for marketing. There is still things to improve
What do you like best about the product?
I love the marketing tools and the reports
What do you dislike about the product?
The "manage duplicate" options. This tool could improve ASAP
What problems is the product solving and how is that benefiting you?
There is no problems at all. We are loving the system and is great for marketing, sales, and operations as well
Recommendations to others considering the product:
It's very easy to use the tool, there are currently some options they could improve like the "merging duplicates" options and adding 0.5 option on the product library
An easy to use CRM/Marketing Tool for business
What do you like best about the product?
I like being able to create a business by adding their website first, and it auto-populates a lot of the business details. Same with contacts, add the email first to confirm that you do not have a dup. Setting up sequences is easy, and setting up a email marketing drip is fairly simple as well.
What do you dislike about the product?
I do not like that I have to add a phone number when adding a contact to a company. I would prefer that the software auto-fills the phone number already entered for the Business so that if it is the same, I do not have to type it in again if it is different then fine.
What problems is the product solving and how is that benefiting you?
setting up drip campaigns to connect with past and new customers. Consolidating customer information, contacts, notes, communication history, etc.
Recommendations to others considering the product:
give it a shot, BETTER than Salesforce
Intuitive Sales Tool
What do you like best about the product?
Pretty intuitive, good UI, building reports is easy and very customizable. I love the activity feed and the quick insight it provides to be able to pick up with outreach to a prosepct and know the past activity and context to base the outreach on.
What do you dislike about the product?
More watered down than Salesforce. Tasks are more manual and not as intuituve as other products I have pereronally used.
What problems is the product solving and how is that benefiting you?
As an SDR, it allows me to keep track of my numbers for different activities and know where to spend more of my attention.
Recommendations to others considering the product:
Dive in and play around with different features. Coming from a previous role using Salesforce, it was an adjustment but easy to figure out after using it for a few days due to the great UI.
Great CMR for any size business!
What do you like best about the product?
Hubspot has competitive prices and several 3rd party add ons that allow you to make the crm your own
What do you dislike about the product?
Sometimes the system is down due to updates but we understand that that has to happen from time to time.
What problems is the product solving and how is that benefiting you?
We can get real-time data and review calls for training purposes
Recommendations to others considering the product:
Check out the 3rd party add ons!
Hubspot is AWESOME!
What do you like best about the product?
The ability to easily find my contacts, properly organize tasks, and set priority levels so I know who is a warm lead
What do you dislike about the product?
Sometimes hubspot server is down, for instance yesterday loading times were taking a long time .
What problems is the product solving and how is that benefiting you?
Problems we are solving are trying to add in app messaging within hubspot so my team can contextually conversate around leads and companies.
Amazing service, absolute game-changer for our business
What do you like best about the product?
Marketing tracking for what visitors are doing on our site and the specific pages and how many times they've visited. I love being able to see all the interactions on a specific deal vs the contact info like so many other CRM services offer. HubSpot's ability to make calls within the app are also SUPER SUPER helpful because I can make international calls; The calendar booking and sync'ing with Gmail Calendar is also a huge bonus
What do you dislike about the product?
There are times when the email sync with gmail either takes too long or doesn't sync for whatever reason; duplicate checking can sometimes be an issue with deals/contacts getting weird; Maybe an average of once or twice a week for some period of time we get the "Some customers are having issues" notice
What problems is the product solving and how is that benefiting you?
Problems solving: easy to use and easy to follow sales dashboard with great reporting;
Best CRM Software
What do you like best about the product?
That we can integrate it with other programs, it is also easy to use & is very consumer-friendly. Sales and Admin people find this CRM very easy to use and very easy to teach to new staff.
What do you dislike about the product?
I don't particularly appreciate how it has technical errors and glitches and sometimes doesn't save my work. The email feature doesn't always work or states that the email bounced when it didn't.
What problems is the product solving and how is that benefiting you?
We can see all the deals at every stage and can know exactly what is happening. We have solved the problem of logging things in multiple places. It is nice to see the logged calls/texts on each client to catch up on where they are at.
Intuitive, user-friendly UI with all the functionality I need
What do you like best about the product?
Being able to queue contacts for calling, move through them rapidly and easily access their details at a glance
What do you dislike about the product?
Occasional service disruptions, reporting can be a little clunky
What problems is the product solving and how is that benefiting you?
HubSpot is the simplest solution I've used for tracking customer contact history, data is organized in a very easy to read and navigate sort of way
HubSpot Tools 4 Success
What do you like best about the product?
Call from app feature allowing me to call client and record conversation
What do you dislike about the product?
the fact I can not text direct to a clients phone
What problems is the product solving and how is that benefiting you?
Tracking latest activity is a great plus keeping me current with all recwent activity with client
Solid CRM with advanced analytics
What do you like best about the product?
Reporting, sequences, ability to track email.
What do you dislike about the product?
Daily email caps, inaccurate analytics on sequences.
What problems is the product solving and how is that benefiting you?
Deal stage and workflow are increased. Much better alternative to an excel spreadsheet with less room for error.
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