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    Computer Software

Excellent solution that provides visibility and clarity to all teams in our organization.

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
The sales pipeline board view gives a quick and graphical view of all deals and how they are being handled. It makes managing multiple deals across a range of times very easy. Also, the integration with G-suite allows for a seamless experience for my clients to access my booking link to set up meetings.
What do you dislike about the product?
There is usually always a way to view data (list, report, dashboard, etc), although sometimes it requires workarounds that take a bit of strategy and time.
What problems is the product solving and how is that benefiting you?
Sales/Renewal deal management. Connection to M.A. and service hub makes it easy to see information for all teams.


    Ned P.

Simplest Robust CRM

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
I have worked with many CRMs, as old and clunky as AS400 all the way to Salesforce Lightning, and far and away Hubspot has been my favorite. From the speed of loading multiple pages and tabs at once, to easily being able to pull up information in meetings, its definitely the best way for mid to large size sales organizations to stay efficient and organized.
What do you dislike about the product?
The report could be a little more robust. It could definitely use more "start from scratch" reporting, and if it does already have that, it's very hard to self teach what kind of reports there are available and how to optimize the dashboard function.
What problems is the product solving and how is that benefiting you?
Streamlining my whole sales process, from outreach to pipeline to YTD status. Very easy and transparent for our whole organization.
Recommendations to others considering the product:
If you are trying to pick a CRM for launching a new sales team and beginning the CRM journey, Hubspot is the way to go!


    Fernanda M.

Great help to track my sales pipeline

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
Visibility of contacts and deals. Activity tracking is key to develop company standard methods and selling paths, Hubspot really makes it easy to track emails, calls, tasks, notes, and key contact points.
What do you dislike about the product?
Reporting is not bad but could be better. Specifically, the dashboard could use some more interactive features.
What problems is the product solving and how is that benefiting you?
I'm able to see the process I've followed with each lead on one page and allows me to quickly take action. It also helps with follow-ups as tasks or tickets, depending on the lead stage. Pipelines are easy to create and manage. The calls/contacts are tracked and easily recorded for future reference. Playbooks help the team have a structure and it ensures easy and effective data collection during qualification.


    Julien D.

Great tools for sales

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
- Tracking of customer view / clicks
- recording of all the interactions with customer
- easy followup on previous discution
- contract management
- easy to use
- Great template and snipets tool to create fast e-mails
- The overall integration of every functionnalities
What do you dislike about the product?
Contacts / company filters are not user friendly.
You can't filter contacts by number of interactions
What problems is the product solving and how is that benefiting you?
- having an up to date crm with all the data included from the first marketing outbound e-mail to the signed contract. It is a convenient easy to use all in one tool.
Recommendations to others considering the product:
First thing i heard about CRM was "shit in, shit out" if you want to use the full power of your CRM every sales has to input data. Hubspot managed to automatise most of the process. Making it easy to use and lowering the administrative tasks for the sales and therefore the perfect ally in increasing your sales.

Hubspot will record all the data you are exchanging with customers with a really low level of information to input from the sales part - win/win situation.


    Raphael R.

Robust and reliable

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
What a like best about HubSpot is that a can do everything regarding do marketing and sales at one single spot.
I also enjoy that de default configuration's lead's to a better performance.
What do you dislike about the product?
It could simpler, and sometimes faster. When I'm doing taks's sometimes crushes.
What problems is the product solving and how is that benefiting you?
Making sure that I'm not missing any deals. Also having control of the hole process performance.
Recommendations to others considering the product:
It Should be faster


    Troy C.

Very efficient application for what myself and my company use it for in the property sector.

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
The Presentation. Really easy to use and also nice on the eye!
What do you dislike about the product?
If I could improve one section it would be the search tool which i use to search for properties. This can be done in house though which my tech team are looking at already to try and improve.
What problems is the product solving and how is that benefiting you?
Just doing my day to day job.


    Trever C.

HubSpot makes my job as an account executive easier.

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
I love the pipeline view and deal stages. Enrolling leads in sequences is seamless. Also, I'm a big fan of task setting.
What do you dislike about the product?
I would like a view in hubspot where I can see all of my tracked emails, and see what email it corresponds to.
What problems is the product solving and how is that benefiting you?
Leads don't slip through the cracks. I can handle a higher volume because of the efficiency of my work flow.


    Veronica I.

A massive time saver !

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
Context: I used to work with a very old CRM.

Integrations with Sales Navigator, Automation of certain repeated tasks, calling directly from the CRM and keeping control of my performance !
What do you dislike about the product?
Certain things could be improved.
Shared inbox, for example is not very ergonomic when using the laptop and there is no option to call the prospects directly from that "environment" ( you would have to click on the contact's name and then call.. 2 or 3 more clicks).
What problems is the product solving and how is that benefiting you?
Task Automation. really that is a keeper !
Recommendations to others considering the product:
Go for it ! HS is a tool that will help you and your sales reps save massive amounts of time when engaging with the prospects and really nurture clients. It may take a bit of time to adapt and discover all the features ( like any new toy) , but once you are in, you would never like to go back to your old CRM.


    Chris W.

EXCELLENT AND SIMPLE TO USE

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
I like how simple the system is to use, we had lots of help from our team at Free Range Web
What do you dislike about the product?
Nothing, I have enjoyed the whole experience so far.
What problems is the product solving and how is that benefiting you?
The ability to communicate with customers easily.


    Computer Software

Excellent CRM: complete, easy to use, allows to do outbound activities.

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
The structure of the CRM : how you can switch from a contact to a companny, then from one deal to another on the same company/contact. How the pipeline is structured as well, easy to find your current deals, how you can use the task function to chase up deals etc...
What do you dislike about the product?
Bugs linked to the approriation of company/deal owners recently. Many bugs where I receive the email to share the contacts details, that I am the deal owner but the meeting is booked on another teammate. Creates frustration between team mates and loss of time.
What problems is the product solving and how is that benefiting you?
Clear view on who to chase up/call back easily (versus an excel sheet) combined with the use of the task function to remind who to call/emal, when etc... Better control of my pipe and my daily priorities.