Sales Hub Professional
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Notes and meetings can be recorded easily and customized to your liking. Perfect for team use!
What do you like best about the product?
The fact that the notes can be customized to however the user wishes just makes it all the more likeable. I am amble to keep track of my progress, and it has the satisfaction of a kanban board. Feels great to see the tasks move along the pipeline.
What do you dislike about the product?
I don't particularly dislike anything about it.
What problems is the product solving and how is that benefiting you?
One advantage I love is the fact that it can be integrated with Outlook mail. It is so easy to track emails from clients!! It saves so much time and helps me get my work done faster.
Organize Galore
What do you like best about the product?
the ability to create tasks and stay organized, and track emails easily between inboxes.
What do you dislike about the product?
This is not a huge issue, but the colours and design of the site are not the prettiest.
What problems is the product solving and how is that benefiting you?
Solves issues of clients falling through the cracks! I am always able to keep track of how often I'm engaging with clients and and I get notified when it's been a while.
An Everyday Hubspot User with a decent experience.
What do you like best about the product?
Hubspot has been great with automation and with task keeping.
What do you dislike about the product?
Hubspot's number one missing feature is the ability to clone deals. Also, it is not set up to auto-calculate deal size by quantity and average price. Etc.
A lot of time is spent updating deals, and updating CRM notes. There could be a better search feature as well, by typing in keywords (and ability to filter through properties of that search ie. region/state) and pulling up any emails, notes, or other properties that are entered in for that individual client.
A lot of time is spent updating deals, and updating CRM notes. There could be a better search feature as well, by typing in keywords (and ability to filter through properties of that search ie. region/state) and pulling up any emails, notes, or other properties that are entered in for that individual client.
What problems is the product solving and how is that benefiting you?
The best benefit is ensuring that clients don't fall through the cracks with automation and task keeping. It's easy to track and monitor KPIs and keep accountable throughout the sales process.
In recent years the deal pipeline features have become more robust, but could still use some work.
In recent years the deal pipeline features have become more robust, but could still use some work.
An Easy GUI Interface and Adaptable CRM
What do you like best about the product?
I like the integration and ease of creating your own fields. Also the tutorials are nice.
What do you dislike about the product?
I think it is a function of 'you can't be everything for all people' but we are looking to use this for separate business functions and it is not that adaptable. If there was a way to include fields that are parent /child relationship in a relational database across departments in an organization that would be great. Or to have different roles and modalities.
What problems is the product solving and how is that benefiting you?
Same above
Really nice tool. I use it every day and feel so good. Its helping me so much in my daily wok!
What do you like best about the product?
To stay in contact with all my team and get informed of all news also from my clients
What do you dislike about the product?
Nothing at all at the moment! I am happy with the tool!
What problems is the product solving and how is that benefiting you?
Not to be informed. I am updated all times. I really like it!!!
Recommendations to others considering the product:
Really helpful Tool!!
Good for most.
What do you like best about the product?
How smooth it is. You can really tell they've upped the sales CRM functionality to be more than a marketing engine with a CRM tacked on as an afterthought.
What do you dislike about the product?
Some features you feel should be in a CRM aren't. Mostly these fall on the multi-object reporting you might be accustomed to in salesforce.
What problems is the product solving and how is that benefiting you?
CRM! All the fun stuff you'd expect there. Knowing the context of who I'm talking to and getting easy tools to chat with them.
Recommendations to others considering the product:
If you have a focus on marketing and a go-to-market mode, choose hubspot.
Great and efficient
What do you like best about the product?
Its very efficient in tracking all the leads in very organised way
What do you dislike about the product?
Only 50 contacts can be enrolled in a sequence at a time
What problems is the product solving and how is that benefiting you?
Efficient way to keep track of leads, no need to worry about follow ups,
Hubspot - Keeps remote teams working effectively
What do you like best about the product?
So many features! Automations & Meetings have really help us work more efficiently. We are now using Line Items in deals and look forward to utilizing this in forecasting.
What do you dislike about the product?
Have experiences some minor nuisances but I feel really positive about HubSpot. Although I watched the Xero integration webinar (we use Xero) and I don't like how the connect between the two is made through Contacts. We bill to companies and not contacts, and I wouldn't want to import all our contacts (as only a small proportion of our contacts and the receiving email address for the invoices we send). This could be improved by have a field that could be clicked on to tag the contact as the Accounts contact and only those upload to Xero, as our invoice needs to be made to the legal entity name (a field we have created ourselves). Otherwise we would have to call the contact the legal entity name which doesn't really work with First Name, Last Name fields in Contacts.
What problems is the product solving and how is that benefiting you?
It allows us to target marketing to selected contacts and track the results of that marketing. It allows us to organise and connect our companies together. It gives us a structure for information we require from companies and it lets our whole team know where the customer is at along the Customer Journey. It allows team members to be notified of any changes with customers, and the appropriate team members can perform related tasks. It has also allowed us to build a Line Item library and this allows us to understand expected revenues. We are only just starting to use this tool but are exited about its potential.
Recommendations to others considering the product:
Make sure you learn how to use all the tools. There is a lot going on in HubSpot and new users should make an effort to understand all the tools and how this can improve your business. If you are buying from a reseller, just be wary. Make sure they have a proven track record with other customers and that they will assist you with a comprehensive set up. They need to understand your business and make sure the HubSpot tools are activated for you. You then need to learn how to adjust this set up as your business grows.
The future of CRM's
What do you like best about the product?
Organizing my BUS and keeping on-track of my pipeline.
What do you dislike about the product?
Lack of support, difficulty generating reports.
What problems is the product solving and how is that benefiting you?
Increased productivity and accountability, with increased competition for the Sales team.
Hubspot is a dream...
What do you like best about the product?
They are integrated, automated, and more then anything: their software is developed on the philosophy of inbound marketing rather then outbound or cold calling.
They've created tools that accommodate that approach, and it aligns perfectly with our company culture.
They've created tools that accommodate that approach, and it aligns perfectly with our company culture.
What do you dislike about the product?
Since I don't personally pay the bill, there is very little to dislike. I do with they had more integrations though: Example: Meeting integrations with GoToMeeting. Integrations developed more thoroughly for text messaging as part of workflows, or a native text messaging tool would be incredible.
What problems is the product solving and how is that benefiting you?
Managing a sales team for a SaaS company with almost 10,000 Users and a large database... It gives us the tools, business logic, and systems to manage it thoroughly.
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