Sales Hub Professional
HubSpotReviews from AWS customer
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HubSpot Hits the mark....I mean the Spot!
What do you like best about the product?
I like that the platform is very user friendly. Love using the sequences and templates. We have recently started using Quotes and this has streamlined our process and reduced the time it takes to submit quotes to prospects.
What do you dislike about the product?
Documents can only be added to sequences and not to individual/one of emails.
What problems is the product solving and how is that benefiting you?
HubSpot has helped me keep in better contact with prospects and customers. The realized benefits are time efficiencies and better organization.
HubSpot Sales Hub - needed for Marketing and Sales Teams!
What do you like best about the product?
I really love the ability to setup meetings through HubSpot and have it sync to my Google calendar.
What do you dislike about the product?
I would love the ability to include multiple contacts in a sequence.
What problems is the product solving and how is that benefiting you?
Being able to follow up with brands using sequences! We are closing deals faster because we're not dropping the ball and forgetting to follow-up with a contact.
Review of HS from Customer Success Specialist
What do you like best about the product?
I like having all data in one spot for all of our customers.
What do you dislike about the product?
The limited customization in terms of automation and limitations of data available on views (issues with the hierarchy of companies, contacts, deals, etc.).
What problems is the product solving and how is that benefiting you?
Able to track company contact, Contact companies based on their stage in my pipeline
It is not as good and didn't solve as many problems that I thought it would when switching CRMs.
What do you like best about the product?
The dashboard I use for my sales team has been helpful, but only for basic things. I was told they would eliminate spreadsheets but it definitely does not.
What do you dislike about the product?
There is not a way to "tag" a contact in the system and then search by those "tags" to pull those specific contacts.
The way the sales process was designed and set up doesn't flow correctly and it has you looking in multiple places for simple information. The activity log is just as frustrating because you have to scroll through so much stuff to find what you need and even though you can pick whats on the feed it doesn't matter because we need to see everything on the feed but not all the time and it is not a good use of time to have to edit that every time we pull up a contact record.
I also don't like how linear everything is, the deals for example, when you move someone through the deal stages or when you need to have more than 1 deal for a contact the system doesn't like it and it makes it very hard to do simple things like having a functioning sales process without a bunch of touches.
Side note. Air call and Sakari are trash and don't function with any thought given to a high-volume high-touch team.
The way the sales process was designed and set up doesn't flow correctly and it has you looking in multiple places for simple information. The activity log is just as frustrating because you have to scroll through so much stuff to find what you need and even though you can pick whats on the feed it doesn't matter because we need to see everything on the feed but not all the time and it is not a good use of time to have to edit that every time we pull up a contact record.
I also don't like how linear everything is, the deals for example, when you move someone through the deal stages or when you need to have more than 1 deal for a contact the system doesn't like it and it makes it very hard to do simple things like having a functioning sales process without a bunch of touches.
Side note. Air call and Sakari are trash and don't function with any thought given to a high-volume high-touch team.
What problems is the product solving and how is that benefiting you?
The only problem we solved is having the numbers on our dashboards. However, everything else seems to just be a workaround or a different process to what we were doing before. The weight has not been lifted, just shifted.
Recommendations to others considering the product:
Be very very clear with what you need the system to do for your business and have that demonstrated in detail. Some of the tools or features seem like they will do what you expect but end up falling short. Test drive it!!! Test everything!!!
A Huge Step Forward For Us
What do you like best about the product?
love the task drops, tracking communication. the way it helps our team not drop the ball with a lot of partners.
What do you dislike about the product?
wish we could get more customization built out, but I recognize that our circumstances are different.
What problems is the product solving and how is that benefiting you?
connecting with partners at the right times in an efficient way.
Amazing CRM
What do you like best about the product?
The deals dashboard, it is really easy to see all my leads at a glance
What do you dislike about the product?
Maybe more friendly user in some aspects
What problems is the product solving and how is that benefiting you?
Organising better my day to day with my team. That I can follow up on my employees day to day and help them better
It was very efficient and organised. Really clean UI.
What do you like best about the product?
The best part is the scheduling the meetings as it is connected to my outlook, it is easy to manage my work. I am able to sort my files and work in an efficiently compared to using a pen-paper to book appointments.
The UI is very clean, professional yet beautiful as the colors used are perfect and soothing.
The UI is very clean, professional yet beautiful as the colors used are perfect and soothing.
What do you dislike about the product?
One thing I disliked is sometimes it is not able to sync all my messages from outlook if I start a new thread. Most of the emails are clearly synced but while starting a new thread, I have seen this issue. This can be improved.
What problems is the product solving and how is that benefiting you?
The problems solved by me using hubspot are:
- Helping small business in getting their store live. My work ranges from development of a website to its marketing and with husbpot, I don't need to take a notebook to note the requirements of each client and maintain it. I can create notes and task for each business. The best part is the email tracking for each client as I know who has read my mail and whom I can contact via phone. Also, setting up signature and email template has also helped me pace up my schedule. Overall, it has been a great experience.
The benefits:
- Easy to schedule meetings
- Setup Tasks
- Send Emails
- Log Meetings
- Easy to keep a track of everything
- The best part is the clean UI
- Helping small business in getting their store live. My work ranges from development of a website to its marketing and with husbpot, I don't need to take a notebook to note the requirements of each client and maintain it. I can create notes and task for each business. The best part is the email tracking for each client as I know who has read my mail and whom I can contact via phone. Also, setting up signature and email template has also helped me pace up my schedule. Overall, it has been a great experience.
The benefits:
- Easy to schedule meetings
- Setup Tasks
- Send Emails
- Log Meetings
- Easy to keep a track of everything
- The best part is the clean UI
Lot's of add-on potential
What do you like best about the product?
simple to use, don't get lost like Salesforce
What do you dislike about the product?
Limited deep visibility into company profiles
What problems is the product solving and how is that benefiting you?
CMS, prospecting, creating deals, customer follow ups and sequences.
Great sequence building.
Great sequence building.
Recommendations to others considering the product:
super easy compared to Salesforce, powerful enough to get you through the sales process, easy to import and track leads and convert to customers.
Great user friendly CRM
What do you like best about the product?
sequences, API connections and workflows
What do you dislike about the product?
We should be able to automated sequences with workflow
What problems is the product solving and how is that benefiting you?
Sequences, following all deals, triggers and reports. It made life easier
Recommendations to others considering the product:
Support is only available between 8-5. I wish to have them all the time :)
HubSpot User for Years
What do you like best about the product?
Easy to arrange data. Snippets. Templates. Ability to call directly from HubSpot. Online calendar schedule.
What do you dislike about the product?
Difficulty having multiple records for the same person, even when they have participated on multiple programs.
What problems is the product solving and how is that benefiting you?
able to call directly from HubSpot and the ability to easily get emails to people.
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