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    Addie M.

Intuitive CRM with Seamless Communication

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
I like that HubSpot Sales Hub is very intuitive and easy to use. I'm in a new role, and even though it's my first time using HubSpot, I'm only on week three and already feel very confident with all of its inner workings. I enjoy creating tasks because it helps me stay on track with leads. The notes option is great for making sure I'm tracking notes on different stages within the pipeline. Also, being able to look at reports lets me see what the rest of my team is doing, which ensures I'm also on track with them. The initial setup was very easy, requiring just a short amount of time to go through the steps.
What do you dislike about the product?
I'm still new to it, so I think there are things that I'm still trying to figure out. So maybe if it could, like, intuitively signal to me to check out different options that I might not know about, knowing it should be able to understand that I'm, like, a new user, so I have a new account. So I think if you guys were able to make those suggestions for me in real time, for things that I'm not using that you think might be helpful, that'd be beneficial.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for tracking lead stages, maintaining notes, and communicating efficiently. It helps me stay organized, avoid disorganization, and set reminders to track leads. It eliminates the inefficiency of opening multiple tabs for communication, streamlining my workflow.


    Robert J.

Centralized Client Info Made Easy

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
Kept all of the client's information centrally located.
What do you dislike about the product?
There's not much that I dislike about HubSpt Sales Hub.
What problems is the product solving and how is that benefiting you?
Keeping information organized. It allows for seemless handling of multiple accounts.


    Publishing

Easy Deal Tracking Made Simple

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
Easy to track deals, customer support is great.
What do you dislike about the product?
Nothing in particular, we didn't encounter any problems yet.
What problems is the product solving and how is that benefiting you?
Organising deals and record keeping.


    Joseph h.

Botched Implementation, Zero Support

  • March 06, 2026
  • Review provided by G2

What do you like best about the product?
nothing
What do you dislike about the product?
I never got to use HubSpot Sales Hub Pro because the implementation was botched. They just looked at our setup and said 'you're good' without any formal process or workflow. It ended up being a time and money sink, as I was billed for 3 months of usage without getting any actual use. The support wasn't helpful; they pushed us to a 3rd party that didn't care about our success.
What problems is the product solving and how is that benefiting you?
it didnt we didnt get any usage


    Silas D.

Instant Pipeline Visibility with HubSpot Sales Hub Dashboards

  • March 06, 2026
  • Review provided by G2

What do you like best about the product?
I need a quick way to understand what is happening across the team’s pipeline. HubSpot Sales Hub makes that easier because I can open the dashboard and immediately see how many deals are active, which stages they are in, and what activities the reps have completed. Instead of asking everyone for updates, I can review the information directly in the system and get a realistic picture of the week’s progress.
What do you dislike about the product?
When building dashboards, some metrics require extra configuration before they show the exact view you want. It works well once set up, but it can take some time to organize reports the way management prefers.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps solve the problem of unclear pipeline visibility. With all deals and activities recorded in the CRM, it becomes easier to understand where opportunities are slowing down and where the team is performing well. This makes sales reviews more productive and helps guide coaching conversations with the team.


    Luiz S.

Simple Sales Organization with HubSpot, Finance Features Lacking

  • March 05, 2026
  • Review provided by G2

What do you like best about the product?
I like how simple HubSpot Sales Hub is to use. It's great for organizing my sales, team, and calls. It helps me not to forget meetings and keeps my data organized. I like it very much for organizing the sales.
What do you dislike about the product?
I cannot organize my finances. They can simplify too much informations. The initial setup was so so, we need to spend too much time.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to organize my team and calls. It helps solve problems like forgetting meetings and organizing data.


    Christopher B.

Comprehensive CRM with Overwhelming Data Depth

  • March 04, 2026
  • Review provided by G2

What do you like best about the product?
I like that everything in HubSpot Sales Hub is in a single system, which allows me to open up any record and see what prospects or customers have been doing, including who they have interacted with. I also love the Gmail extension.
What do you dislike about the product?
Sometimes it's overwhelming to find information because there is so much of it. It's not hard by any means, but setting it up is definitely not something you're going to stand up in a couple of hours.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub provides a single source of truth for all contacts, leads, and deals, so I can easily access and track customer interactions.


    Maren W.

HubSpot Sales Hub Keeps Deals, Emails, and Follow-Ups Perfectly Organized

  • March 04, 2026
  • Review provided by G2

What do you like best about the product?
I rely on HubSpot Sales Hub to keep track of deals, emails, and follow-ups in one place. The pipeline view makes it easy to see which opportunities need attention and what stage each deal is in. I also find the email tracking and activity history useful because they give quick insight into prospect engagement without searching through different tools.
What do you dislike about the product?
Some important features such as advanced automation and deeper reporting are only available in higher tier plans. As teams grow and require more functionality, the cost can increase fairly quickly.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps keep sales activities organized and prevents deals from slipping through the cracks. Having all communication, notes, and deal updates inside one CRM makes follow-ups more consistent and helps maintain a smoother sales process.


    Stefan D.

Intuitive CRM with Powerful Automation

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
I use HubSpot Sales Hub as my primary CRM system to manage contacts, deals pipeline, automate reach out sequences, and report on sales performance. I appreciate that it allows me to automate reach out cadences with multiple types of touchpoints, like calls, automated emails, and LinkedIn InMail. It makes managing my pipeline of deals and forecasting easy and allows me to report on a variety of different metrics. I like that HubSpot Sales Hub is user-friendly, logically laid out, and not too cluttered. It has all the key things I require as a salesperson and manager. I particularly enjoy that I can create bookmarks for my most used tabs such as 'Tasks', 'Sequences', and 'Reports' to easily navigate the CRM for my day-to-day needs. The taskbars are sensibly laid out by function and department.
What do you dislike about the product?
The search bar at the top is awful. The reasoning behind which results appear as you are typing a name or email address is completely illogical and not user-friendly, unlike other parts of the site. When I type a specific name such as Joe Bloggs, the logical result as I am typing the name (but having not fully typed it out) should be Joe Bloggs, but instead, irrelevant results appear such as Joe Joseph or Joe Joel. The search logic makes no sense, especially compared to other areas of HubSpot Sales Hub.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to automate reach-out sequences, manage my pipeline and forecast, and report across business metrics, which streamlines my sales process.


    Peter L.

Great UI, but the free plan gets expensive quickly

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
I love the UI - much easier to work with than SalesForce
What do you dislike about the product?
It starts free but rapidly becomes expensive. Also had some issues using this with Office 365
What problems is the product solving and how is that benefiting you?
Its a great CRM with amazingly flexible columns that can be configured.