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    Varun S.

Simple, Yet Powerful!

  • December 21, 2020
  • Review provided by G2

What do you like best about the product?
I've been using Hubspot for just over a year now, and I fall in love with it every single day. It's super easy to use, and the UI is clean and you will find everything in the right place.

Setting up email sequences has never been this easy. A few simple steps and boom, you are able to create impactful email campaigns in minutes.
What do you dislike about the product?
Would be great if the contact stages moved automatically, which is limited at this point.
What problems is the product solving and how is that benefiting you?
With Hubspot CRM, the team has access to all our customer data in one single place. We know what conversation needs to be had at what time.

Reports have been a blessing, with Hubspot's extensive reporting options. Any report can be created within seconds


    Shaily A.

Hubspot || Making everyday easy

  • December 21, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot makes my everyday life so easy and as a sales person I can definitely tell that the ease of use and understanding of the tool makes it the best CRM available in the market.
What do you dislike about the product?
It's been an awesome experience using Hubspot and yeah I just love everything about this just that more quicker loading time of pages,contacts & Deals would have been a boon.
What problems is the product solving and how is that benefiting you?
I am using Hubspot as a Sales CRM to be in touch with my leads and to manage entire sales funnel and proper management of leads.


    Computer Software

Hubspot Engagement to prospects

  • December 21, 2020
  • Review provided by G2

What do you like best about the product?
Sending sequence in a timely manner and reporting (analytics)
What do you dislike about the product?
unable to see filter all the contacts who opened your email in bulk, it will notify you one by one
What problems is the product solving and how is that benefiting you?
I was able to determine who visits our website , benefits for this are:
- prospects will have time to check newsfeed on our website
- can browse our blogs
- can check more of our services from their email instead of searching our website just to know who are we
Recommendations to others considering the product:
Used this sales tool and CRM, will make your life easier in tracking prospects and or engagement with your target clients.


    Isaac Y.

A Hyper-integrated Tool, not just a CRM.

  • December 21, 2020
  • Review provided by G2

What do you like best about the product?
The User Interface, and ever supportive team, tips and help articles for me to excel in my sales tasks, and also the seamlessness in connecting between my work email, mobile device, and laptop.
What do you dislike about the product?
Instead of saying dislike, I'd hope they could release a quick-key feature for important tabs - or even make it fully customizable. For instance, a quick key to hop on to Contact View, then quickly switch to Company view etc.
Additional to that, I'm not a pro in this but I would hope that the generic search feature could be a bit more intuitive. I was a Salesforce User and I really love how the keywords that you search returned you with really relevant information. I'm completely unsure how this is being computed.
What problems is the product solving and how is that benefiting you?
Given my role to look after the expansion of products across APAC, which are all with unique cultural, business and organizational needs. Hubspot helps me to keep my record straight with what I needed to do with these accounts - to manage them like magic.
The Sequences feature helps me to hyper-personalized my communication to the guest;
The Workflow is a Harry Potter wand to automatically updates field and keep my efficiency in check;
The Snippet and Template helps the team in sharing and communicating the best email tips and tricks;
The Meeting feature help me to schedule meeting like a pro and have all my background questionnaire filled up.
And the Kanban View help me to have a bird-eye view of all my deals and where to focus in just 1-shot.


    Financial Services

HubSpot - Easy

  • December 21, 2020
  • Review provided by G2

What do you like best about the product?
It is easy to navigate and identify how to utilize Hubspots features
What do you dislike about the product?
It can be hard/lengthy to get the reporting to work for what is needed.
What problems is the product solving and how is that benefiting you?
We have used HubSpot to create a process pipeline for enabling case managers to identify and process issues and cases. Being able to add extra stages, extra properties, extra pipelines, and automation without disrupting the current workflow and stages


    Financial Services

Recommended

  • December 20, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot is easy to use and integrates well with other programs I use regurlary
What do you dislike about the product?
There should be a bit more that can be done in terms of editing
What problems is the product solving and how is that benefiting you?
Multiple emails to multiple clients


    Damon K.

Incredible platform

  • December 20, 2020
  • Review provided by G2

What do you like best about the product?
I couldn't be half as productive, efficient, or successful without HubSpot's tools.
What do you dislike about the product?
Frequent bugs or issues can disrupt efficiencies but they are generally fixed very quickly.
What problems is the product solving and how is that benefiting you?
I'm able to track all of my clients through the sales funnel and ensure that I am successful at every stage.


    Real Estate

Well-developed tool, but the upsells get expensive and prohibitive

  • December 19, 2020
  • Review provided by G2

What do you like best about the product?
I love the system's sales pipeline management. It's intuitive, allows for automation with paid plans, and integrates with Zapier. The free tier is highly functional and has no contact or user limitations. Upper management can be added with free accounts to the paid tier if they want to just "drop in" every few months and see how sales are going.
What do you dislike about the product?
The upsells! For example, if you want to subscribe contacts to drip emails or automate email sending at all, you need to upgrade to Marketing Professional for at least $800/mo in addition to what you pay for Sales Hub. The free tier delivers a solid feature set but then every tier upgrade from there is steep.
What problems is the product solving and how is that benefiting you?
We use the Zapier integration to automate sending disclosures via DocuSign whenever an item enters a sales pipeline stage. It does require some skill to reduce duplicate actions and whatnot.
Overall, it's a great tool for contact management and managing a sales pipeline & team. I rarely experience bugs or idiosyncratic development decisions, which I wouldn't be able to say about Pipedrive or Infusionsoft. The web app and mobile app are beautifully designed and work great.
Recommendations to others considering the product:
Great tool! Do research on your specific use case and see how much it will cost to include all the features you need.


    Whitney M.

Excellent Customer Service, Easy to Use, Connects to a Variety of other Apps

  • December 19, 2020
  • Review provided by G2

What do you like best about the product?
My favorite thing about Hubspot is their customer service. They are quickly accessible by chat, phone or email and can help with any questions with functionality. Hubspot has allowed us to reach more customers, faster, while maintaining the 1:1 feel.
What do you dislike about the product?
We primarily use Hubspot as a way to visualize our sales pipeline, and for the automation available for CRM type tasks like emails, calls etc. Hubspot has geared the automations more towards the marketing side opposed to the sales side, so the sales automations are lacking some functionality.
What problems is the product solving and how is that benefiting you?
Hubspot is allowing us to maximize our sales reps time, by reaching more customers, quicker.


    Omer B.

One of the best integrations I have ever used in my life

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
Its ease of creating workflows and its usage
What do you dislike about the product?
Nothing so easy to use and pretty straight forward
What problems is the product solving and how is that benefiting you?
Especially people can integrate with our solution using hubspot
Recommendations to others considering the product:
It's one of the best tools available at the moment with the current price so please use it