Sales Hub Professional
HubSpotReviews from AWS customer
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Easy to use CRM platform with great knowledge based help and customer support
What do you like best about the product?
Ease of list building to achieve targeting and segmentation.
What do you dislike about the product?
Workflows are not always as intuitive for me and filters are different than in other CRM platforms. I usually require assistance from customer support for workflows.
What problems is the product solving and how is that benefiting you?
CRM hygiene - exposing incorrect descriptions in SFDC lead to mis categorizations for dynamic lists and able to clean both databases for more accurate syncing.
A good Cloud CRM to use
What do you like best about the product?
The way to generate utms is very easy and friendly. we Used sales hub to manage the leads and track the activity of our different Paid Ads Campaign. Is very easy to install, because all the info is in the cloud as a SAAS, also is very easy to send the email marketing campaigns.
Is very easy to generate landing pages, with few clicks we can deploy or clone a Lp.
Is very easy to generate landing pages, with few clicks we can deploy or clone a Lp.
What do you dislike about the product?
Hubspot should improve how to attribute the conversions, not to have differences between Analytics and HubSpot, I've been seeing many discrepancies between Both platforms, and it's. so complicated to optimize the campaigns, would be good.
Doesn't have automatic utm between the Social Ads, social activity and Hubspot (like google has, especially for social) would be good.
Doesn't have a way to generate Instagram Stories, is critical in those days.
Doesn't provide filters to exclude spam or junk traffic (maybe if they provide more user details like an IP or something would be good to exclude it or identify).
would be good if they can include integration between Data studio and Hubspot (native), because right now is only by 3rd parties and require to pay a fee.
Doesn't have automatic utm between the Social Ads, social activity and Hubspot (like google has, especially for social) would be good.
Doesn't have a way to generate Instagram Stories, is critical in those days.
Doesn't provide filters to exclude spam or junk traffic (maybe if they provide more user details like an IP or something would be good to exclude it or identify).
would be good if they can include integration between Data studio and Hubspot (native), because right now is only by 3rd parties and require to pay a fee.
What problems is the product solving and how is that benefiting you?
use as a CRM and follow the leads, track the different campaigns and send email marketing.
Help us to generate audiences to use in paid platforms like Google Adwords.
Generate Landing pages without developing a lot of code.
The emails never go to spam or blacklist.
Help us to generate audiences to use in paid platforms like Google Adwords.
Generate Landing pages without developing a lot of code.
The emails never go to spam or blacklist.
Recommendations to others considering the product:
is a good and easy option for Crm, they have many features.
Competent CRM
What do you like best about the product?
Very easy to use, has a nice UI! A great starting CRM young companies.
What do you dislike about the product?
It is limited compared to other CRMs. Not a lot of customization options, in my opinion.
What problems is the product solving and how is that benefiting you?
We are solving process holes with some important workflow automation. We have improved our data collection dramatically!
It does the job
What do you like best about the product?
The ability to create and enroll customers in workflows is one of the most important features that I use Hubspot for. Obviously, contact management is important, but to be able to enroll individuals or groups in workflows related to particular needs greatly improves our efficiency. Hubspot has allowed me to minimize my labor of customer outreach and cold calls. I also like its integration with Slack, Front, SalesMsg, and Google.
What do you dislike about the product?
Hubspot is not intuitive. The interface is complicated and challenging to navigate. Most of the time, I have to reach out to a colleague to figure out how to complete a task that I've already done before. Similarly, filtering your contacts and saving your filter preferences can be a bit cumbersome.
What problems is the product solving and how is that benefiting you?
Again, to create workflows and enroll customers in based on the particular customer's journey/timeline, readiness to interact, and continued contact has greatly reduced my need for individual outreach.When I change a customer statuses, they will auto-trigger a workflow to match the need. For instance, when a contact is unresponsive, I mark them as so, and they will be emailed on a recurring basis.
Recommendations to others considering the product:
This has exceeded my expectations based on my use of Salesforce in many different environments. As long as you have the time to learn to navigate its interface, you should enjoy this product.
Great Product, Easy to Learn
What do you like best about the product?
Overall I like how easy it was to learn and use.
I like opening up a contact's page and seeing my entire history of interactions with them. Sequences are definitely a lifesaver as well.
I like opening up a contact's page and seeing my entire history of interactions with them. Sequences are definitely a lifesaver as well.
What do you dislike about the product?
I would like to see statistics on the templates I use (click and open rates). I'd also like to be able to filter a completed sequence and rank the recipients by who clicked the most, opened the most, etc.
I would also like to have the ability to have an automated action occur once a sequence is over. For example, if a recipient doesn't open any of my 3-part sequences, I'd like them to automatically go into a designated list.
I would also like the ability to save an email as a template after I write it in gmail.
I would also like to have the ability to have an automated action occur once a sequence is over. For example, if a recipient doesn't open any of my 3-part sequences, I'd like them to automatically go into a designated list.
I would also like the ability to save an email as a template after I write it in gmail.
What problems is the product solving and how is that benefiting you?
I'm cutting back wasted time with templates I use for common responses. Also being able to feel like I have each one of my contacts organized and categorized so that individual contacts don't get lost in the database of 1000s.
Contact-focused CRM tool with sleek integration with marketing tools
What do you like best about the product?
HubSpot is a one-stop shop for research, recording, and outreach. While competitors offer similar products/integrations, HubSpot does a great job of inserting all of these tools into a clean, neat layout. One may not know where Sales Hub ends and Marketing Hub begins.
Collaboration, note taking and sharing insights between colleagues is simple in HubSpot. Contact lists, reporting, and target account maintenance is incredibly customizable and simple to use. This has been incredibly useful as our sales team has switched to a wholistic account based approach.
Collaboration, note taking and sharing insights between colleagues is simple in HubSpot. Contact lists, reporting, and target account maintenance is incredibly customizable and simple to use. This has been incredibly useful as our sales team has switched to a wholistic account based approach.
What do you dislike about the product?
Can get very laggy and take quite a bit of time to load JavaScript heavy pages and complex/large pages.
What problems is the product solving and how is that benefiting you?
Pipeline mainenance, cold sales outreach, following up with leads and sharing insights on MQLs with marketing team.
Sales Hub for PROs
What do you like best about the product?
Ability to work on a consolidated CRM which increases efficiencies and transparency throughout the business. Tracking sales and customer interactions is also something which has added enormous benefit to our business.
What do you dislike about the product?
The inability to customise certain elements and the limitation of the mobile app.
What problems is the product solving and how is that benefiting you?
Our communication has historically not been very efficient and managing and tracking communication within the tool has made a big difference to our business.
We have also never tracked leads to conversion rates which is also providing us with very insightful stats to help us make informed strategic decisions.
We have also never tracked leads to conversion rates which is also providing us with very insightful stats to help us make informed strategic decisions.
Recommendations to others considering the product:
The objection is massive when implementing and enforcing with a team who is not used to using a digital platform but its worth the hand holding and objection management as the team are guaranteed to see the results, albeit a little slower than I would have liked.
Like it
What do you like best about the product?
I like that HubSpot has so many different things integrated, so you can use it as an all-in-one tool for sales, CRM, emails, landing pages etc. We also really like that there are a lot of training options and courses that employees can take to catch up to speed and learn all that HubSpot in its entirety has to offer our organization and our clients.
What do you dislike about the product?
Sometimes things can be hard to find within the Software - Some parts are not as intuitive as I would like to find, but the HubSpot academy courses do help with this a good bit. The courses can just be time consuming.
What problems is the product solving and how is that benefiting you?
We're able to keep everything organized and in one place with HubSpot Sales Hub. We are also able to offer it to our clients to use, so each employee can be on several client accounts all in one HubSpot login.
Recommendations to others considering the product:
Take advantage of all of the courses that HubSpot has to offer. There are courses on skills, such as Inbound Marketing, as well as courses to learn more about HubSpot as a whole and how to use different aspects of the program/software.
Easy to use marketing, sales and service software
What do you like best about the product?
It is very easy to use and has great human to human service when you need assistance.
What do you dislike about the product?
It has a lot of limitations on automation
What problems is the product solving and how is that benefiting you?
I can store my customer's data on a cloud-based secured site when several users can filter through it and create reports. The automation part helps a lot making processes more efficient and simple. With Hubspot our team's external communications are a lot more consistent and our sales rep save a lot of time using templates.
Recommendations to others considering the product:
It is a great basic software and easy to admin, the sales hub tools are great for sales reps in making their job a lot easier.
Easy program to work with and is easy for first time users
What do you like best about the product?
Being an online program and a app that works easy along with it
What do you dislike about the product?
as much as i like the app it still is missing features that are on the web version and make it more difficult while you are traveling on the road to use as a CRM
What problems is the product solving and how is that benefiting you?
Trouble setting up workflows and just getting answers quickly and working the properties mostly
Recommendations to others considering the product:
watch the videos very informational
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