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    Yelmaly R.

Hubspot is an awesome and complete system that helps do my job in an easier and faster way.

  • July 23, 2020
  • Review provided by G2

What do you like best about the product?
What I like the best about Hubspot and using it for my work is the number of different options I have in the same place! CRM, tasks, SMSs, calls, emails, etc. I can accomplish most of my tasks in only one system/website without having to log in and out from different sites. It saves time and it's really organized, which is perfect for my type of work. They also have an awesome support that's always there for you if you need them!
What do you dislike about the product?
Just a few glitches are what I don't like about Hubspot. At the same time, I guess it's kind of normal in all programs since they're not human and they don't think as we do. Just a few things that don't actually affect a lot my daily work, and that I'm pretty sure with a little of work they could solve.
What problems is the product solving and how is that benefiting you?
We have solved: - Having the information organized in a better way. - Using only 1 system for a lot of things, instead of having several systems. - Pricing, I guess. Cause we pay for only 1 thing instead of several. - Training about the program, since it's included in Hubspot and it's really awesome! And also training on other matters like email marketing, sales, etc, with the academy. - Being able to track activities of what's actually happening with every lead and so on.
Recommendations to others considering the product:
I'd definitely say you should test it! I think it's actually applicable to almost any business and industry. And they have a free trial, so nothing to lose from your side!


    Computer Software

Easy to use

  • July 23, 2020
  • Review provided by G2

What do you like best about the product?
The templates and sequences are easy to implement.
What do you dislike about the product?
Sometimes it crashes and is not very speedy.
What problems is the product solving and how is that benefiting you?
Separating my tasks into different queues is really helpful


    Computer Software

Makes my life easier

  • July 23, 2020
  • Review provided by G2

What do you like best about the product?
I can easily update the stage of deals by sliding them on the Kanban chart.
I can generate professional looking quotes from within the platform.
I can work in multiple currencies.
What do you dislike about the product?
Does not automatically create new contact from an email.
Does not automatically find LinkedIn link for a new contact.
Does not allow tracking of emails sent from my phone.
Does not allow me to associate a reseller/distributor as well as the end customer to an opportunity.
Does not allow the creation of organization charts.
What problems is the product solving and how is that benefiting you?
Pipeline management.
Quote generation.

Allows transparency for generated quotes.
Allows pipeline to be more easily managed.
Recommendations to others considering the product:
Save time and frustration by hiring a consultant who is knowledgeable in HubSpot.


    Financial Services

Hubspot Sales Pro is GREAT!

  • July 23, 2020
  • Review provided by G2

What do you like best about the product?
Easy to filter and sort deals in any combination you can think of!
What do you dislike about the product?
There's not a single feature to Hubspot sales hub we dislike.
What problems is the product solving and how is that benefiting you?
Finding missed opportunities and following up.


    JC S.

Use Email Templates To Save Time!

  • July 23, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot organizes all my contacts and activities into a nice, easy to use interface. I love that it constantly analyzes next steps that lead to sales revenue. I love, love, love, the ability to track email opens, clicks etc.
What do you dislike about the product?
I wish I could integrate multiple leads in a company to an existing contact record.
What problems is the product solving and how is that benefiting you?
Nothing falls between the cracks nor gets forgotten. Learn to have the discipline to add a followup activity to every contact you have.


    Hospital & Health Care

User-Friendly, Intuitive and Efficient

  • July 23, 2020
  • Review provided by G2

What do you like best about the product?
I appreciate the amount of customizable properties one can create for deals, companies and contacts. The filters that can be applied to these properties makes it easy for me to quickly and efficiently identify which of my clients and active deals meet pre-qualified criteria.
What do you dislike about the product?
Something I'd like to see, which I am unaware exists currently, is the ability to assign a single task to multiple people and to make tasks recurring (weekly, monthly, etc.).
What problems is the product solving and how is that benefiting you?
Organization has been key! Our business is growing, and the ability for any team member to easily and quickly find the information they're looking for in regards to company and deal information has been great. This has enhanced the entire team's awareness of what deals we have in place, where they are in the pipeline, what notes and recent activity apply, and what next step is needed to move the deal along.


    Tanya S.

Streamline for Success

  • July 23, 2020
  • Review provided by G2

What do you like best about the product?
The ability to keep up on all my contacts, streamline communications, generate warm leads and make my job easier. If you are not using Templates or Sequences for sales you are missing out!
What do you dislike about the product?
If I have projects on my plate during a particular day or week, I get behind on task follow up and feel behind.
I wish there was a mapping too integrated w/ HS for just me on a sales team MapMyCustomers wouldn't integrate.
What problems is the product solving and how is that benefiting you?
Having type out emails every time I want to communicate. Templates, Sequences, Workflows, and Forms have helped me solidify and convert Leads to Opportunities and a Closed Deal!
Recommendations to others considering the product:
HubSpot Sales Hub is the best product to streamline your sales opportunities.
From Templates, Sequences, WorkFlows, Landing Pages, LinkedIn Connections, to CRM integration, these functionalities make managing your lead generation easier. Their blogs and weekly updates help you hone your skills. HubSpot Academy sets you up for success. with education and training to take your company to the next level.


    Professional Training & Coaching

First 60 days on Hubspot

  • July 23, 2020
  • Review provided by G2

What do you like best about the product?
It's an all-in-one platform. The ability to create workflows, assign tasks and many other functions makes it easy for everyone to truly use it as a communications system.
What do you dislike about the product?
It doesn't sync with certain programs as well as others. And some of the syncing functions are not always ideal.
What problems is the product solving and how is that benefiting you?
The ability to integrate Hubspot with email, our dialler, use it for reporting and tracking statistics is amazing. We definitely have a lot more to uncover and are looking forward to being able to fully utilize what Hubspot has to offer in terms of Sales analytics and engagement.


    Justin J.

How HubSpot increased productivity, closed more deals & work less!

  • July 23, 2020
  • Review provided by G2

What do you like best about the product?
The "BEST" part about Hubspot, is that I can send email, gather raw data for my customer (contacts, sales figures, contact info, locations & customize specific product offerings)

Second is, I can automatically set up follow ups that pre-organize my tasks in one convenient location, where then I can start a Que and being my tasks for the day.

I can reference past emails, phone calls and any notes on the customer in ONE location. I can attach links, images and PDF's to any email so simply. Once I have sent the email off, I can count the number of open's and clicks in any email I sent through Hubspot portal.

If I am ever in need of reports on productivity, or how a marketing email went. I can easily go to my report and change settings custom to what I need to know.

With all this above. Most days I really only need to outbound call and email for about 3 hours, leaving the rest of the day for new business! Not only hitting customer retention but being able to consistently focus on growth.

I cannot express how much Hubspot has increased productivity, time management & success!

Thank you,
What do you dislike about the product?
I really only dislike the fact that my contacts (if I need to CC once in a blue moon) are added automatically. I think there could be an easier version of importing to create stronger lists and et cetera.

I also know, these functions are available. Just lack the ability to do so.

An additional feature that I wish was offered; the ability to map out my customer's so when I access my contact list or company list I am able to navigate on the road more effectively.

NO OTHER DISLIKES!
What problems is the product solving and how is that benefiting you?
Again, I have cut down my sales process and outbound calls to half the time printing off an excel sheet.

There are no more sales "falling through the cracks" because of a missed deadline or late follow up.

Most sales are lost due to the fact you don't follow up in time to close the current or open deal. I have now been able to be comfortable doing day to day customer retention and focus on growth at the same time. IN UNDER 8 HRS!
Recommendations to others considering the product:
Promote more general insight on the Instagram page. I always seem to find a few good notes in there to add to a pitch!


    Steven B.

HubSpot is an amazing tool for capturing and tracking customer activity and communication.

  • July 23, 2020
  • Review provided by G2

What do you like best about the product?
I like how user friendly the interface is and the fact that nothing slips through the cracks when using HubSpot. I also love all the available automation, reports, and dashboards that help us forecast sales.
What do you dislike about the product?
This is difficult. I don't necessarily dislike anything about HubSpot. If I could change anything, it would probably have to do with the contact limit. I wish we could have more than 1000 contacts under our current plan.
What problems is the product solving and how is that benefiting you?
A problem most sales people encounter is the difficultly of tracking all communications with customers. HubSpot solves this problem beautifully. A huge benefit of using HubSpot Sales Hub is that, as long as I'm doing my part, I can trust the software to keep track of everything and remind me when I need to do things like follow up, send pricing, etc.