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    Prashanth R.

User friendly and great customer support

  • July 20, 2020
  • Review provided by G2

What do you like best about the product?
Extremely user friendly interface. Very simple.
What do you dislike about the product?
Constant scope of improvement exists. Need to act on user suggestions more quickly.
What problems is the product solving and how is that benefiting you?
Able to quickly act on inbound queries. It integrates with multiple systems which makes reporting unified.


    Shalini A.

Hubspot Sales Review

  • July 18, 2020
  • Review provided by G2

What do you like best about the product?
The sequence feature wherein you can add the contacts and the mails would be send according to the time zone.
What do you dislike about the product?
The dashboard could be more personalised like in the meetings tab, only the meetings that I’ve set up with the prospects should be visible not that all the Internal meetings Should also be attached
What problems is the product solving and how is that benefiting you?
Whether the suspect has opened my mail or clicked on the. Unsubscribed list
Recommendations to others considering the product:
It’s a must have sales tool for all the vendors


    Computer Software

Great CRM that gets the job done

  • July 17, 2020
  • Review provided by G2

What do you like best about the product?
Deal Management & User Interface, Design (Color)
What do you dislike about the product?
Reporting Capabilities, Uploading of Leads
What problems is the product solving and how is that benefiting you?
Keeping track of all prospects, never losing track of any of them, successfully moving prospects through the sales funnel
Recommendations to others considering the product:
Good CRM with decent degree of customizability. Especially the integration with Marketing Automation is useful.


    Hospital & Health Care

Sales Support Very Good

  • July 16, 2020
  • Review provided by G2

What do you like best about the product?
The e-mail tracking capabilities & phone call tracking. Sales support has been excellent thus far while learning the system.
What do you dislike about the product?
While I am still learning the functionality, I cannot seem to be able to print directly from the CRM. It may be possible, but I haven't been able to, nor have I spent that much time trying to figure it out.
What problems is the product solving and how is that benefiting you?
Managing a large database of contacts. It assists with follow-ups, action items, creates quotes. Time saving benefits in sending out e-mail blasts, follow-ups, bounce back rates. I am sure there are many more benefits, as I continue to use it.


    Michael E.

Free version is an excellent product!

  • July 16, 2020
  • Review provided by G2

What do you like best about the product?
There are a ton of features even in the free version. As I start out my business, costs are a concern. But Hubspot records and tracks my leads in an organixzed an efficient manner. Also the email feature is very user friendly for our monthly news letter.
What do you dislike about the product?
There isn't a lot of support unless you pay for it. But that's understandable given the price point.
What problems is the product solving and how is that benefiting you?
I am able to organize my leads, record the interactions and progress and maintain their information for future use. The excel spreadsheet I was using before was adequate. But this software has a potential to grow with my business.
Recommendations to others considering the product:
Best CRM product for small businesses and new entrepreneurs


    Facilities Services

Sales Simplified with HubSpot

  • July 16, 2020
  • Review provided by G2

What do you like best about the product?
An Intuitive and Affordable CRM Solution

If you're new to CRM and already use HubSpot's marketing or sales software, then HubSpot CRM is a fine choice as a natural addition to your sales and CRM solutions stack. It's straightforward to set up and use, with plans to fit every budget. Also, the activity tracking feature is clutch for staying on top of your leads/ Super helpful tool for knowing when to get someone on the line.
What do you dislike about the product?
Lack of Information in the Deal Headings. It would be cool if you could see the last meeting date, closing potentials or notes on the file without going into the account
What problems is the product solving and how is that benefiting you?
It has helped me become more organized & efficient with my day.


    Information Technology and Services

Sales, Marketing, Prospecting All things in One !!

  • July 15, 2020
  • Review provided by G2

What do you like best about the product?
the email tracking system, lead tracking, sales automation, dialing and maintaining notes and following up is so easy with Hubspot, extremely good customer care team
What do you dislike about the product?
sometimes merging two leads, customers is not possible, else its just an amazing tool!!
What problems is the product solving and how is that benefiting you?
Automating Sales, Email Tracking, Outbound Calls by sales people


    Computer Software

Easy, proactive tool to use

  • July 15, 2020
  • Review provided by G2

What do you like best about the product?
Love the ability to track progress the work you've done and be proactive when utilizing certain features it allows you to do. Like, getting notifications on emails you've sent with clicked links/read emails/task reminder emails, etc.
What do you dislike about the product?
At the moment, I don't dislike anything from HubSpot.
What problems is the product solving and how is that benefiting you?
Love the ability to track progress the work you've done and be proactive when utilizing certain features it allows you to do. Like, getting notifications on emails you've sent with clicked links/read emails/task reminder emails, etc.


    Olly F.

Knowledge is Powerful

  • July 15, 2020
  • Review provided by G2

What do you like best about the product?
I really like the new vies on the sales Pipeline. This is a big feature that was available on other sales focused CRM's and has made a big difference for the sales team.

Knowledge is Powerful when it comes to Hubspot. I strongly advise the courses to get an understanding of all the features. even if you are a user and not an Admin it is good to understand how everything is set up behind the scenes to get the best use out of it.
What do you dislike about the product?
The things that I dislike within Hubspot are more down to how my organisation has set it up.

This that I would like to see improve is integrations. Hubspot is a fantastic platform, but it is very unlikely that it will be the only platform you use.
What problems is the product solving and how is that benefiting you?
The new improvements have led to us not looking for a sales CRM to run along side Hubspot (which we were close to doing). Using workflows to automate follow ups has been a real time saver.


    Ariel E.

Helps us engage with prospects and future clients

  • July 14, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot lets us see our website visitors and also has a chat function built-in so we can engage with both prospects and customers on our website
What do you dislike about the product?
I wish the mobile app as a bit easier to use and had all the same functionality as the website. But overall the mobile app is good.
What problems is the product solving and how is that benefiting you?
Help us track our active deal cycles and lets us know when prospects are engaging on our website/marketing emails.