Sales Hub Professional
HubSpotReviews from AWS customer
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Sequence Game Changer
What do you like best about the product?
HubSpot Sales Hub has proven to increase my personal productivity as well as my companies. I love the easy to use platform and feel my success streamlines from how organized I stay on a day to day basis using HubSpot. We constantly learn from our daily actions and this allows us to grow and succeed in our lunges. We have intergrated using HubSpot in our day to day and it keeps our sales team on the same page as well ad more efficient.
What do you dislike about the product?
Since using HB I noticed that the built in side panel within my google email was updated since March 2020 and often time glitches. If I do not add a contact before I email them I am forced to return to the CRM page and go into contacts, type their name, and add the appropriate titles for this lead. Often times leads will add CC'd emails that I do not catch immediately and when sent an email they are saved into the HB sales system and not attributed for in terms of brand and company or status. If an email is sent prior to saving the inbound contact my side bar does not let me go back and insert their information and properly save. Other than that small glitch, I personally have no major dislikes about HubSpot, but I must say it is very important that your entire team/company is well trained and organized so that leads are constantly updated and we as a whole can use the data to our advantage as well as help us understand leads and redefine our outreach based on metrics acquired such as within sequences and overall reply rates.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows me to easily enroll my leads into the appropriate sequences, that automate my follow ups for that lead. On average I send approximately 20 emails daily to new business on editorial opportunities. The sequence function allows me to get ahead of the game by creating a sequence and enrolling multiple leads at once, breaking them up so I can quickly personalize my emails and send immediately. I absolutely love how HB will send my follow up for me if the lead does not respond. It allows me to focus on other more pressing tasks during my workday. I also like to see how my sequences are doing and from that information, I can learn and see what is and what is not working for my outreach.
Recommendations to others considering the product:
I highly recommend HubSpot for those considering using a Sales Hub. This lays out everything you need from head to toe to be successful. You can easily stay on task by setting reminders to being aware of your outreach and avoiding stepping on your colleagues toes! With every closed won our company can now clearly see what interactions created that relationship to replicate for future clients.
Great experience using Hubspot courses
What do you like best about the product?
The videos were short & helpful & informative
What do you dislike about the product?
At times the information explained in the videos was a bit repetitive
What problems is the product solving and how is that benefiting you?
Customer relationship management
Recommendations to others considering the product:
Easy to use, and good support!
Hubspot has made me electric
What do you like best about the product?
Sequences. The ease of sequences saves me the more time than I can count. I ask prospects the same questions and send much of the same information constantly. Even if the content is different, I can create as many sequences as I want and edit them on a case by case basis which allows me to get 4 tasks on any one client with one task rather than having to revisit four different times on four different days.
What do you dislike about the product?
Some of the navigation is a little tricky, especially if you're used to Salesforce, but it's not awful. They do several navigation things better. The reports I ran in Salesforce were also much easier than in Hubspot.
What problems is the product solving and how is that benefiting you?
I live in tasks that are associated with contacts and accounts. It is far easier to associate ALL activity on one account in one place from sales to service. That part has been amazing to have all the info in one spot.
Great sales tool!
What do you like best about the product?
Templates
-Hubspot makes it really easy for you to save an email you have just written in Gmail as a Hubspot template
-Folding to organize templates
Tracking
-Document views
-Email opens
-Link clicks
-Chrome notifications
-Chrome extension to easily access prospects that have engaged with your content and follow-up with them
Snippets
-easy to create and use
-Best way to drop a section into an email
Calling:
-in-browser
-one click
-Works well consistently
-call recording & dispositions available
Tasks
-simple to create, easy to execute
-helps me organize my sales follow-up and remember things.
Quotes
-integrated with the platform so I don't' need another quote tool
-looks professional
-easy to create & send
-Pulls info from Hubspot into the quote, no need for an integration or very much manual entry
-you can even use snippets within sections of the quote.
-Hubspot makes it really easy for you to save an email you have just written in Gmail as a Hubspot template
-Folding to organize templates
Tracking
-Document views
-Email opens
-Link clicks
-Chrome notifications
-Chrome extension to easily access prospects that have engaged with your content and follow-up with them
Snippets
-easy to create and use
-Best way to drop a section into an email
Calling:
-in-browser
-one click
-Works well consistently
-call recording & dispositions available
Tasks
-simple to create, easy to execute
-helps me organize my sales follow-up and remember things.
Quotes
-integrated with the platform so I don't' need another quote tool
-looks professional
-easy to create & send
-Pulls info from Hubspot into the quote, no need for an integration or very much manual entry
-you can even use snippets within sections of the quote.
What do you dislike about the product?
I wish that there was more flexibility on the "queues" feature for completing tasks.
I'd love to have the ability to drop a recorded voicemail which isn't currently available.
Features like a "call studio" to listen to calls live (like SalesLoft has) or more robust "sequencing" features like Outreach has would be next level. That said, Hubspot is still very usable as a Sales follow-up tool.
I'd love to have the ability to drop a recorded voicemail which isn't currently available.
Features like a "call studio" to listen to calls live (like SalesLoft has) or more robust "sequencing" features like Outreach has would be next level. That said, Hubspot is still very usable as a Sales follow-up tool.
What problems is the product solving and how is that benefiting you?
-Managing Sales outreach
-Following up with prospects
-Storing client information
-Storing and sharing sales collateral (case studies, email content, quotes, etc)
-Sales Forecasting and reporting
-Following up with prospects
-Storing client information
-Storing and sharing sales collateral (case studies, email content, quotes, etc)
-Sales Forecasting and reporting
Hubspot makes it easy to keep track of thousands of leads
What do you like best about the product?
I really like the lead qualifying system, as it tracks the history of each lead and all of their actions, allowing me to pick and choose who I spend most of my time with and getting me the best conversion rates.
What do you dislike about the product?
One thing I don't like is that I can't send one sequence to multiple contacts at one time, I need an upgraded version, even though we already pay a lot for this service.
What problems is the product solving and how is that benefiting you?
One of the main problems I've been able to solve is the time spent on leads. With hubspot, I don't waste my time on leads that have a low chance of closing, and hubspot helps me sort those leads from the rest.
What a FANTASTIC CRM!
What do you like best about the product?
I love the simplicity of it. Everything you do is so easy, if for some reason you don't know how to do something, their academy is there to help! I love how easy is to follow up with people and they even provide tips while you are making your email. Once you set up everything it allows the sales team to run smoothly. A fantastic tool for every one.
What do you dislike about the product?
I can't highlight anything as I find they have done an excellent job.
What problems is the product solving and how is that benefiting you?
I am helping customers reach their goal to sign up with us. Sometimes they aren't ready, but with the sales cycle it creates automated tasks, which make it easier. The improvement they have made to click on the task and take off on the queue, it is simplicity at its best!
Recommendations to others considering the product:
Don't think it anymore, GO FOR IT! This will change the way you do business.
Time Saver and a great collaboration tool
What do you like best about the product?
The ability to collaborate with colleagues in running common campaigns. Avoid duplicate emails to customers. Easy setup of automated follow up sequences.
Compared to other CRMs Hubspot is much more intuitive and easy to work with. There are several integrations with other datasets we use often
The sales analytics platform is good but a little complicated to set up. Since we also use Salesforce, it depends on the integration between the two.
Compared to other CRMs Hubspot is much more intuitive and easy to work with. There are several integrations with other datasets we use often
The sales analytics platform is good but a little complicated to set up. Since we also use Salesforce, it depends on the integration between the two.
What do you dislike about the product?
The inability to see who clicked or opened a sequence after the sequence has been executed. There is not even a workaround. The only way it works is to manually go through each contact which defeats the purpose of a platform such as Hubspot.
Lack of integration between the various tools. For example lists and sequences are not integrated seamlessly. It took us a collective 50 hours to understand it and make it work.
Lack of integration between the various tools. For example lists and sequences are not integrated seamlessly. It took us a collective 50 hours to understand it and make it work.
What problems is the product solving and how is that benefiting you?
We are using this to reach out to a large number of leads during the COVID times to provide them with the latest service our company can offer them.
It is necessary to follow up with customers multiple times before they respond. The sequence feature is really cool in setting up various types of follow up templates and the platform executes them seamlessly.
We also use it as our sales analytics and reporting platform given its rich visualization features.
It is necessary to follow up with customers multiple times before they respond. The sequence feature is really cool in setting up various types of follow up templates and the platform executes them seamlessly.
We also use it as our sales analytics and reporting platform given its rich visualization features.
Recommendations to others considering the product:
Start small based on your organizational requirements and capabilities and scale up. There are a lot of cool features but trying to get everything up and running on day one is a challenge.
Remember garbage in garbage out. Set up SOPs for data entry.
Remember garbage in garbage out. Set up SOPs for data entry.
Hubspot Fuels Our Account and Partnership Management Efforts
What do you like best about the product?
I can't rave enough about the task management. My day is driven by my tasks and Hubspot makes it really easy to fly from task to task, knocking out work and setting yourself up for success. As long as I make a task for myself in Hubspot, nothing falls through the cracks.
I also love the gmail integration and how our emails are logged, by user, with our clients.
I also love the gmail integration and how our emails are logged, by user, with our clients.
What do you dislike about the product?
I can't forward emails from the email tool, which makes it hard when my account management team has to forward emails on to our support team. Right now, it's impossible to do.
What problems is the product solving and how is that benefiting you?
Hubspot integrates with our database. So, when a new user comes online, our AM team is made aware of them immediately. We also know when users make first time purchases, cancel, etc. The flexible API and custom tasks, workflows, etc. really make our jobs easier and it brings the important data to the forefront.
Recommendations to others considering the product:
The email integration is a must. Combining workflows with active lists can be really powerful to automate the repetitive parts of your job. Email sequences will save you hours.
Great CRM for Everything Sales
What do you like best about the product?
Hubspot is a great way to track everything related to sales. From marketing to selling, to data management, Hubspot helps make it easier and results in better overall sales. I enjoy being able to filter down and create reports with ease for different sectors of our organization.
What do you dislike about the product?
It does take some getting used to, but once you master the courses, it is easy to get a grasp of. The transfer of data was a bit clunky as well, but once we figured out to get everything to line up, it was more simple to use.
What problems is the product solving and how is that benefiting you?
We were having trouble managing the number of leads we were taking in. Keeping leads engaged with us was another issue. Hubspot has assisted us with sequences and working through a new workflow leading to sales. Overall a great product and so far we are very happy with our switch. I would recommend trying a trial if you are considering a switch. We looked at a few competitors and found this to be the best option.
Recommendations to others considering the product:
Well worth the time and money. I think you will see immediate success.
Hubspot is a friendly and Great CRM, Easy to use with great tools.
What do you like best about the product?
I beleive that hubspot is a Friendly CRM, because it is easy to use, it has Great cold email campaign tools. The sequences and the option to create tasks and schedule emails is great to do follow ups. It has a lot of integrations with different apps, which makes easier the creation and control of contacts. The tokens for the sequences makes the process of creating templates easier and faster.
Another feature that I like is that you can create reports, this reports change in real time, in this way you can see how many activities you have created and also what is the sales process of the team.
Another feature that I like is that you can create reports, this reports change in real time, in this way you can see how many activities you have created and also what is the sales process of the team.
What do you dislike about the product?
Sometimes it is difficult to create static lists, the filter view somtimes doesn't work properly. On the other hand, some of the integrations does not work all the time, for example in gmail once you have checked a contact, you cannot check another one using the email integration, you have to copy the domain and go directly to hubspot and paste it there. As a second example, sometimes when you try to use Toky integration directly from hubspot it does not allow you to do calls, so you have to go directly to the app dashboard and make the calls directly from there. Other than that, it is a great CRM tool that I recommed
What problems is the product solving and how is that benefiting you?
Better cold email campaingns.
Automation of processes.
Easier follow ups.
Easy way to create and save templates.
Great integrations with different apps
Automation of processes.
Easier follow ups.
Easy way to create and save templates.
Great integrations with different apps
Recommendations to others considering the product:
Check a easier way to create static lists
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