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    Anna K.

Sequence Review from SDR

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
The fact that there are different ways to view the company.
What do you dislike about the product?
I would like some more tips on how to personalize my emails.
What problems is the product solving and how is that benefiting you?
I am solving our automation problem because we're able to pump out quite a lot of sequences, as well as being able to filter contacts in order to make sure no one falls through the cracks.
Recommendations to others considering the product:
-Not really.


    Computer Software

good for startups

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
powerful functionality and simple to use
What do you dislike about the product?
sometimes there are lags in refreshing and having to log in as it auto-logs me out but not too big of an isue
What problems is the product solving and how is that benefiting you?
email campaigns, lead management, landing pages, lead capture, pipeline management are what we use it for and it's helped us organize and optimize these facets of sales.


    James D.

I am the District Sales Manager for Boathouse Sports in New Jersey.

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot templates are super helpful. They help save a ton of time typing out or copying and pasting emails. The system is also very simple and easy to use and very easy to stay organized. I also love that I can link hubspot to my email and see when people open and view emails. It makes it easier to target certain people and clients.
What do you dislike about the product?
I have used a few different CRM systems and Hubspot has been the best so far. The only thing i dislike is when the system has certain technological issues, however, that happens with any CRM.
What problems is the product solving and how is that benefiting you?
It helps me stay organized and keeps me up to date on my goals. It helps me benchmark my activity and project where my business is going. It has everything I need in it to work fast and efficiently. There are so many useful tools that help save time.
Recommendations to others considering the product:
I highly recommend getting HubSpot. It is very easy to use and saves alot of time. It gives you the ability to have everything you need in one location.


    Computer Software

Comprehensive sales and marketing tools that help my organization achieve success.

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
I found that the tasks, sequences, and the integrations are what I have found most helpful with HubSpot. I can take all the tasks that are due on a given day, start a queue, and as soon as I finish one, move on to the next. This allows me to be efficient with my time, and get more done on a daily basis. I love using sequences in HubSpot. I can mass enroll up to 500 prospects a day in a sequence which can include automated emails, call or texting tasks, or one-off emails at the cadence that makes sense for your prospects. The integrations in HubSpot are numerous. I personally use integrations to send videos, text messages, send proposals, and send direct mail.
What do you dislike about the product?
HubSpot is pretty complex. There are lot of tools built-in to their offering. While they are fairly intuitive, it takes a little time to learn how to effectively use all of them. Additionally, it's expensive. Setting up your sales team with the best tools possible requires a substantial investment. For us, that investment is well worth it.
What problems is the product solving and how is that benefiting you?
We use HubSpot to engage with clients and prospects. We know who is reading and clicking on the emails that we send, and have access to analytics for our entire team. We can focus our efforts on the prospects that are active so we can reach out at the right time.


    Grant H.

Sales and Sequences are incredibly helpful to my sales process

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
Automated sequences with reported metrics.
What do you dislike about the product?
The contact management. There could be significant improvement on the list building features.
What problems is the product solving and how is that benefiting you?
Reaching many potential customers with personalized communication and follow up.
Recommendations to others considering the product:
Using HubSpot Sales has made our business development and sales process seamless and streamlined. We can actively reach out to thousands of individuals on weekly basis.


    Derek K.

Incredible flexibility with a few usability bugs

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
The task feature is an invaluable addition to my workday. It's incredibly convenient to fluidly set reminders for yourself, add contacts/companies, and change times as need be, all from one screen.
The ability to create lists of calls, track the contacts within an organization and tie multiple contacts to a single record/task/call/deal is extremely valuable.
I use the "Call in hubspot" feature every day, and it's incredibly valuable to be able to track notes on a call, use a dial pad and and save your notes all from a single pop-up box. I haven't experienced a software in the past with this level of intuitive user-centered utility.
I'm also a heavy user of the templates and email tracking features, which include options to save your own templates, use others within your organization, and edit those that were previously created and already saved in the system.
What do you dislike about the product?
Some usability/stability issues that are likely not core to Hubspot, but to a current build, or something along those lines. I use the "call from Hubspot" feature all day and it will occasionally throw errors, but they are usually easily resolved with a refresh. Slow loading times are also a factor from time to time. The UI could be a slightly more intuitive, especially when going from Contact to Company and back again.
What problems is the product solving and how is that benefiting you?
Organizing cold calls into a sales process. Allowing it to flow and maximize touches. Using templates to quickly follow up on contacts and using tasks to time the next touchpoint.
Recommendations to others considering the product:
Try to become as familiar as possible with all of the various features, as the software is extremely versatile.


    Diana A.

Best tool to keep my sales funnel organized!

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot is a user-friendly platform, intuitive and robust. I like that I can keep all of my contacts organized and create custom fields to label everyone accordingly and keep track. I always know what stage a lead is in and can continuously update my notes, tasks, reminders, value of the deals and next steps.
What do you dislike about the product?
I wish I could edit the fields from the main view instead of having to load the whole profile. In other words it would be cool to be able to do quick edits from the list view.
What problems is the product solving and how is that benefiting you?
I can always keep track of my leads and know exactly where they are as far as making a decision. We can keep our contacts organized and upload new prospects with custom fields. I like that we're able to segment and label all of our prospects.
Recommendations to others considering the product:
Just do it! It's going simplify managing your prospects and allow you to have a handle on your marketing and sales efforts.


    Abdullah M.

Hassle-free CRM

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
The thing I like the most about Hubspot is its 'sequences' and 'task creation' feature.
What do you dislike about the product?
It has some glitches. Sometimes lead status automatically changed from In Progress to New. Although, it's perfect. It still needs some time to compete with Salesforce. But apart from Salesforce, its the best thing in the market nowadays. All you have to do is simply start using it. No complications, nothing. This has been a perfect journey for me. Hubspot helped me a lot in generating sales for my company.
What problems is the product solving and how is that benefiting you?
The main problem I'm solving is the sequences and task creation. It saves me time. Before Hubspot it was really difficult when i used Salesforce, it was not so user friendly. One has to learn it, then he'll be able to work on it. But if you're talking about Hubspot, its way easy to implement. You don;t have to learn anything. Just simply login and start working irrespective of your role on this CRM.
Recommendations to others considering the product:
Hubspot is an amazing CRM system for me. I'd suggest everyone give it a try and learn about it. It'll help you in the upcoming future. I hope everyone can achieve success through Hubspot.


    Information Technology and Services

Powerful tool for business development in these COVID times.

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
The mass emailing opportunity as well as the customer service! We're in the hustle times and it's great to have a tool where we can easily reach out to our new market and make sales.
What do you dislike about the product?
It would be interesting to see who is in the queue for sequences, for example - who is emailed each day? As well, if an email bounces, it would be cool to have the system automatically disqualify the lead.
What problems is the product solving and how is that benefiting you?
The consistent messaging, central database for mass business development.
Recommendations to others considering the product:
Easy-to-use, great for mass emailing and manages the content of those emails really well. And the emails sent outcome out clean and not looking like spam.


    Missy P.

Easy to use and adapt to your company's unique needs!

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot's adaptability to our company's unique structure as been a great features!
What do you dislike about the product?
We would love to see more adaptability in some key areas of contact owners...but Hubspot has helped us despite that.
What problems is the product solving and how is that benefiting you?
We are able to manage the number of strategic personalized connections with our contact and companies. This is allowed us to better manage our team as weel.
Recommendations to others considering the product:
Dedicate a support team on your staff to manage the CRM. The support from Hubspot is amazing, but dedicating a team locally has helped personalize the CRM to local needs.