Sales Hub Professional
HubSpotReviews from AWS customer
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It is an excellent CRM
What do you like best about the product?
the workflows, the pipelines, the support
What do you dislike about the product?
The slowness in loading lists and falls that sometimes
What problems is the product solving and how is that benefiting you?
It is an excellent CRM, it has changed the way we do things, improving our processes and providing more automation and decision making tools.
Great starting CRM for SME
What do you like best about the product?
Simple to learn and with a ton of knowledge in the academy section for self learning.
What do you dislike about the product?
Some of the setup is a bit rigid, which is understandable for SME, however for enterprise client they may prefer something that can be more customised.
What problems is the product solving and how is that benefiting you?
Have a single source of truth in terms of customer data.
HubSpot is far and away the best CRM for my business, but an even better learning tool
What do you like best about the product?
The HubSpot academy changed the way I viewed sales and marketing for the better and made it incredibly easy to implement concepts into my day-to-day.
What do you dislike about the product?
It's a little buggy sometimes. But for a CRM that is constantly evolving and strengthening, this can be expected.
What problems is the product solving and how is that benefiting you?
HubSpot helped me see a problem I never knew I had. I am now able to rely on clear data on who my customers are and what they need. Gone are the days where I'm sending out blast emails to everyone in my database to see who's interested in my new product. I'm segmenting my audiences and I have a strategy for every buyer persona in by CRM.
Great CRM tool and really helpful in Marketing
What do you like best about the product?
It helps us in growing our business as we use to manage our company's interactions and relationships with both current and potential customers.It is designed to turn leads into sales with the email marketing, it provides a collection of rich marketing email templates.It helps in customer engagement and marketing automation.
It does a great job with blog marketing which really helps the customers to connect with the company.
It does a great job with blog marketing which really helps the customers to connect with the company.
What do you dislike about the product?
I believe it is quite expensive especially for the companies which are starting out and do not have a big budget to spend on the marketing.
What problems is the product solving and how is that benefiting you?
It helps in generation of high quality lead for our startup.In person it is difficult to follow up on the leads but Hubspot solves this problem for us with its automatic follow up email, which helps us in high conversion rate.
Recommendations to others considering the product:
It is better than most of the CRM's in the market today but it is on a expensive side so companies and individuals who can afford it should go for it
The HubSpot CRM has revolutionized our company!
What do you like best about the product?
We have used the HubSpot CRM to maximize our efficiency. We are better organized and love using the workflows to create automation. It keeps us on track and information/tasks no longer slip through the cracks.
What do you dislike about the product?
I don't love that every person that emails me is added to my contacts when I use the Hubspot integration. This causes a lot of bounce backs when we send our marketing emails. Perhaps there could be a way to select which emails you want to turn into contacts.
What problems is the product solving and how is that benefiting you?
With our previous CRM we couldn't create multiple tickets for one deal, and we couldn't associate companies with contacts. Being able to do this in HubSpot alleviates a lot of confusion. Using the Hubspot workflows and pipelines has enabled us to save time and feel confident that we are not missing anything.
Recommendations to others considering the product:
Use HubSpot CRM to maximize your efficiency. Get better organized by using the workflows to create automations. The training videos are super informative and not only cover how to use HubSpot, but also teach you great information about Sales and Marketing. I love that you can receive certifications that you can add to your LinkedIn.
Pretty good CRM
What do you like best about the product?
I like the email and tracking features best
What do you dislike about the product?
It seems to be only fit for sales professionals
What problems is the product solving and how is that benefiting you?
It helps our team to stay on one page and share contacts
Recommendations to others considering the product:
No recommendations
HubSpot CRM : Simple, well designed, yet deep and powerful
What do you like best about the product?
HubSpot very often feels like the software designers understand and knew in advance what you'll want to do.
Information flows like it should inside the app : you have access to contact and company properties when you need them.
What HubSpot does, it does very well. When it doesn't do something, there's often a good integration available.
The interface is consistent throughout the app, making it easy to learn how to use it (views, filters, etc.).
All functionalities and features exist in one coherent interface, no matter what subscription you have. You don't have to switch between modules or interfaces to use all of HubSpot.
Pre-built reports work like a charm if your data is decently clean.
Information flows like it should inside the app : you have access to contact and company properties when you need them.
What HubSpot does, it does very well. When it doesn't do something, there's often a good integration available.
The interface is consistent throughout the app, making it easy to learn how to use it (views, filters, etc.).
All functionalities and features exist in one coherent interface, no matter what subscription you have. You don't have to switch between modules or interfaces to use all of HubSpot.
Pre-built reports work like a charm if your data is decently clean.
What do you dislike about the product?
I feel like the pricing model is restrictive for companies that need to have high volumes of contacts. But then again, HubSpot is built for smart and efficient contact nurturing, management, etc. , so having too many unengaged contacts kind of goes against the philosophy in a way.
Multilanguage is sometimes tricky to manage. You can sometimes translate directly in the content you are creating and it adapts, or you have to create 2 or more versions depending on languages you have to serve.
Multilanguage is sometimes tricky to manage. You can sometimes translate directly in the content you are creating and it adapts, or you have to create 2 or more versions depending on languages you have to serve.
What problems is the product solving and how is that benefiting you?
Keeping a good vision of what our contacts have experienced individually so far, and where they are in their buying process.
Quickly filter contacts and companies to find relevant ones based on properties/behavior.
Send custom campaigns to specific groups of contacts (and avoid being generic to all of our contacts).
Quickly filter contacts and companies to find relevant ones based on properties/behavior.
Send custom campaigns to specific groups of contacts (and avoid being generic to all of our contacts).
Recommendations to others considering the product:
Great CRM, it will work for you and give you clarity when trying to understand your contacts. Customization options of the app is generally pretty good.
Makes adhere to up jobs really very easy
What do you like best about the product?
As an electronic marketing departament, we utilize the HubSpot CRM for our own company as well as help carry out and personalize it for a number of our different customers. We love making use of the CRM not just since it is complimentary however likewise since it provides us better - and cleaner - information and understandings right into what happens to the leads that our marketing creates after they are turned over to sales. This has actually been a substantial problem in the past as well as is now practically totally solved.
What do you dislike about the product?
It is so basic that I would state big companies couldn't use it. Coverage. While I'm not comparing it to paid CRMs like Salesforce, having some even more thorough coverage functionalities would be great to have as the product moves onward.
What problems is the product solving and how is that benefiting you?
Salesforce is undoubtedly a wonderful CRM, but HubSpot CRM makes up a lot of ground just by being cost-free and connecting to its advertising and marketing platform. That is the primary thing that makes HubSpot CRM much better than the competition. It is automatically integrated with the advertising side of a campaign and aids individuals prevent the headache of creating custom assimilations between their marketing database and also CRM.
Recommendations to others considering the product:
For smaller sized sales groups, the HubSpot CRM is wonderful. It offers the sales manager a good sight of what everybody is doing and can conveniently be filteringed system to reveal various individuals's development vs. the entire team. For bigger sales companies, the HubSpot CRM might not give enough functionalities like Salesforce may.
HubSpot is easy to set up and use.
What do you like best about the product?
I love that HubSpot has amazing training programs that are free and excellent customer service. It was so easy to get started without any tech gurus or IT expenses. I am a salesman and I set up everything for my team by myself. I looked at doing the same for Salesforce and kept getting bogged down in all of the details. I am sure Salesforce is great but just not easy to get started in. Our sales team is not particularly technical or strong on computer skills so ease of use was paramount to acceptance in implementation. I started them all on a free tier and made them earn the paid versions based upon usage and the completion of the training tracks. This has worked out great because the increased tools attracted them to learning and using HubSpot more. If they didn't earn a paid tier it cost our organization nothing.
What do you dislike about the product?
The mobile app could be much better. You cannot get to the full experience on Safari with an iPhone so you are forced into the app. On an iPad you can access all the features using Safari. I also wish there was better integration with mapping. This should be an easy fix because most CRMs offer that already.
What problems is the product solving and how is that benefiting you?
We are a small B2B organization with very loyal clients. Many CRMs are too focused on pipeline based selling rather than relationship-based repeat sales. HubSpot seems to balance that much better. The tools help us stay in contact with our clients and make sure we don't drop contact with any of them. We are making hundreds of additional touches every week using the HubSpot tools. Our sales are growing even during the pressure of COVID-19.
Hubspot Sales has changed our company.
What do you like best about the product?
The fact that our sales have sky-rocketed since using the HubSpot sales professional. We are keeping track of buyers and their buyers journey. The overall experience withing the Hubspot CRM is that been though we are new to the CRM system we are using most of the functions as it is very user friendly.
What do you dislike about the product?
The filter function within your contacts profile could have been more user friendly. The ease at which reports are built could definitely be better and the payment terms are rather difficult to understand even after becoming a paying customer. The zoom function within the meetings link sometimes gives us problems but after closing and opening it works. There could of been more/updated technical tutorials in the Hubspot academy as sometimes understanding all the features are rather confusing
What problems is the product solving and how is that benefiting you?
Management of potential leads, tracking the sales process, and utilizing the report system. We have also started using the sales pipeline along with the rapport builder. We have a way of tracking the performance of our Sales rep and have in detail accounts of their activity and performance . This allows us to know who is viable or needs additional Sales coaching. Keeping track of the customers and after-sales care is now a part of our flywheel as we have reminders and tasks set up for our customers.
Recommendations to others considering the product:
Definitely a good product and a great investment for your marketing team. The dedication though required would be that everyone on your team should be committed to using/converting to this platform as your main database. I would recommend starting with the HubSpot Academy, the more you know from the start the easier it will be using the system to the full potential. It will save you a large amount of time when you know what to do instead of trying to constantly figure out how what works. One of the best features is the Sales training within Hubspot, The training keeps you up to date on new methodologies in the sales world
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