Sales Hub Professional
HubSpotReviews from AWS customer
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Hubspot Makes My Job So Easy
What do you like best about the product?
I like the easy to use and intuitive interface. I also really like the support chat. They are very responsive, quick and helpful the majority of the time.
What do you dislike about the product?
It would be nice if Hubspot integrations like Salesforce could feed data both ways. When there are changes to records in SF, it doesn't reflect in HS.
What problems is the product solving and how is that benefiting you?
Hubspot simplifies our email automation and is now consolidating our ad performance from other platforms like Linkedin.
Incredible experience!
What do you like best about the product?
Being able to log meeting details and then have the system automatically track the last check-in date has been immensely helpful. The ability to mark out tasks within the CRM has also made my goal of completing all client requests/feedback implementation get done in time.
What do you dislike about the product?
Right now I do not have any major complaints about the Hubspot CRM. The only complaint I do have is that sometimes the system tends to lag when I try to edit the filters in my deals tab.
What problems is the product solving and how is that benefiting you?
Organization, Efficiency, having the ability to follow-up with clients that I have not checked in with in a while has made the proactive part of my job much easier.
Solid but could be simpler
What do you like best about the product?
The task tracker helps me stay organized.
What do you dislike about the product?
I wish I could add attachments to my templates
What problems is the product solving and how is that benefiting you?
I solving the ability to keep track of prospects
Simple and Effective
What do you like best about the product?
Calling Ques are one of my favorite features from a sales efficiency standpoint
What do you dislike about the product?
Can't reorder task ques anymore. The reporting isn't quite up to Salesforce and there aren't any significant or good telephone integrations or integrations with outreach.
What problems is the product solving and how is that benefiting you?
Efficiency and tracking
HubSpot CRM - Comprehensive Customer Interaction with Minimal Investment & Effort
What do you like best about the product?
Hubspot is a very well designed platform. Contacts, Companies, Opportunities and Activity ( tasks, email, phone, meetings) are comprehensively tracked with little additional user effort. This creates and maintains a very complete record of customer interaction in one single place. It is also simple to configure and learn.
What do you dislike about the product?
As with any product, there are issues; in the HubSpot case, they are very minor. For example, it would be nice to have more control of the auto-population of task titles when importing contacts by using the existing tokens provided in templating. Also, when exporting the productivity report, it would be nice to have all the details for each activity such as customer, company, related deal, etc.
What problems is the product solving and how is that benefiting you?
I am using it to track contacts through the sales funnel from leads to opportunities to revenue. It is a significant productivity gain by automating interaction logging and deal tracking.
Recommendations to others considering the product:
Leverage templates and sequences for sales automation
Great for organisation
What do you like best about the product?
My favourite thing is the deals section. I love the way the deals lay out in front of you and are easily moved along the pipeine. The information visible is great! Essential and the the point so I know exactly which one is which by looking at it
What do you dislike about the product?
I get 'Follow up' alerts for deals which are even in the 'Closed Won' section. Not sure if there's something I can do about this? I've not looked too much into it to be fair.
What problems is the product solving and how is that benefiting you?
Organisation I guess, having everything in one place really helps
Its been good. Customer service is great. Was used to salesforce
What do you like best about the product?
Sequencing. Links to files next to contact names
What do you dislike about the product?
That you cant edit sequences once you enroll people in them.
What problems is the product solving and how is that benefiting you?
Marketing w/ out a marketing team. Small startup
Easy to navigate and use CRM
What do you like best about the product?
How easy it is to tag team members, link contacts-companies-tickets-deals
What do you dislike about the product?
Contact page pushes action button off screen
What problems is the product solving and how is that benefiting you?
better teamwork between sales team and customer success team
I love HubSpot!
What do you like best about the product?
The fact that you get full access to HubSpot Academy - that's incredible. Also, the ease of use. I used Salesforce at my previous job and HubSpot looked like alien language to me at first but it was super quick for me to learn and pick it up. I really enjoy the fact that so many other things integrate into HubSpot. It's very helpful for me that it connects to Gmail so I can see when people have opened and clicked on my emails. I like that I can call prospects/leads directly in HubSpot through our Aircall integration.
What do you dislike about the product?
There are some quirks that are kind of annoying, like unneeded steps to do certain things. Other than that, I have no real complaints. I don't like how confusing creating sequences can be and saving them. There's a weird disconnect between the "creating new template" and "save existing template" when creating sequences.
What problems is the product solving and how is that benefiting you?
It's nice to be able to use email sequences so I don't have to manually send out every single email myself. I also really enjoy that everything is in HubSpot that I need & I don't have to use multiple programs. It's also really nice that HubSpot links and connects to everything as well. It's made everything very streamlined for me.
Recommendations to others considering the product:
HubSpot is a fantastic software that allows you to nurture your contacts/leads as well as keeping them organized all in one spot. It's also pretty amazing that it integrates with so many other software out there. I definitely recommend HubSpot if you need kind of an all-in-one platform to keep your company organized. Also, it's a fantastic resource for learning. There are tons of different and relevant courses in HubSpot Academy and they're easy to complete!
Hubspot makes things easy
What do you like best about the product?
The ability to customize filters and build out dashboards. Hubspot allows you to identify data trends easily. The ability to add several filters at once allows you to find opportunity in your data. Hubspot als makes it easy to manage a wide range of companies and the contacts within those companies. When dealing with a wide range of clientele Hubspot allows you to stay organized.
What do you dislike about the product?
There is nothing major that I dislike. I would like to see it make suggestions on filters based on searches. We build out lists, dashboards and filters. It would be neat to see if the Ai could provide suggestions based on previous searches.
What problems is the product solving and how is that benefiting you?
Finding where our clientele are in the decision making process and more importantly identifying actions they do or do not take in the buying process
Recommendations to others considering the product:
It is great.
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