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    Nasira J.

I am so amazed at how powerful hubspot is!

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
I think the ease of use is probably why i really enjoy using this CRM.
What do you dislike about the product?
I would like a way to mass email or send a text to my clients more easily
What problems is the product solving and how is that benefiting you?
Keeping in touch with leads is very easy and the templates are a great way to save time. I have realized that I can use different subject lines to encourage further engagement even though the template is the same.


    April lynn P.

Very useful and organize. Easy to used and very prompt in updating data

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
IT'S ALL-IN-ONE. ...
IT TAKES SOCIAL TO A NEW LEVEL. ...
IT BOOSTS LEAD TRACKING AND CONVERSIONS

Especially the tracking of the emails.
What do you dislike about the product?
Sometimes they don't make awareness to users about their techinical updates
What problems is the product solving and how is that benefiting you?
Very easy such as determining the emails sent if how many times the respondents open and click the email that I've sent. Very good for marketing purposes


    Andrea B.

Hubspot makes my job a breeze!

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
The ability to find all information about my customers in one spot. Being able to see all interactions, rate changes, etc in one record is a huge time saver.
What do you dislike about the product?
The fact that people can make multiple records for the same account can get confusing.
What problems is the product solving and how is that benefiting you?
Hubspot helps us because we all work remotely and aren't able to talk all the time. Being able to update customer records with important information that we can all access in real time is a huge help and makes it seem like we are all in the same office.
Recommendations to others considering the product:
Take the leap, it's totally worth it! I use it daily, I could not do my job without it.


    Financial Services

Channel Account Manager - FinTech

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
visibility into a complete accounts activity in one view.... Company, Deals , Contacts, Activity, etc.
What do you dislike about the product?
I cannot think of anything that I just dislike.
What problems is the product solving and how is that benefiting you?
The speed of access to any given Company.
Recommendations to others considering the product:
HubSpot CRM is easy to use and very intuitive. It has simple reporting tools, and working in HubSpot makes engaging with Companies and the related opportunities and contacts effortless, as whatever you need is simple to find.


    Kevin H.

Dedicate the time to learning it, and it can be really powerful

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Big fan of the automation tools and use them every day. Also, the more I learn about the sales enablement tools (snippets, playbooks, templates, sequences, etc), the more excited I am to see our sales team become more efficient and effective.

Lastly, the app and integration marketplace, along with the APIs make it a very flexible platform where almost anything is possible if you dedicate the time to learn.
What do you dislike about the product?
There are some inconsistencies with features across the platform. There are some areas where I’m able to pull certain information, that can be difficult or not possible in other areas. I would also love, love, love to see the ability to create and assign queues, and assign Tasks to those queues through Workflows.
What problems is the product solving and how is that benefiting you?
Data parity across our various sources, automated reporting and reconciliation, running commission reports and shoring up our payroll, keeping track of the buyer and customer journeys, marketing-marketing-marketing, scaling with repeatable, measurable processes, etc etc etc.


    Beth L.

Is an invaluable resource to help keep me organized.

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
I like that I can integrate Sales Message into Hubspot so I can text my clients. I like that I can see if an email has been opened and I like that my sequences are timed. I know my clients are getting emails from me for several weeks after their inquiry.
What do you dislike about the product?
There aren't many things that I don't like - among them are the reporting system and when added a new deal, I can't set the default to my preference, I have to scroll down and choose it each time. I also don't like that the Lead Source doesn't carry over to the Deals. The last thing is we are a small company and can't afford to upgrade to a version that would best serve our needs. You need a small business version that is affordable.
What problems is the product solving and how is that benefiting you?
I am solving the problem of trying to stay in touch with all my potential new families and giving them the attention they deserve.


    Information Technology and Services

Hubspot CRM

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
tasks, email clicks and opens. the reports are ok too
What do you dislike about the product?
the fact that you cant view email clicks and opens on an account level
What problems is the product solving and how is that benefiting you?
organisation and tracking problems


    Lisa M.

This Is Great

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Very user-friendly. I like the sequence tool.
What do you dislike about the product?
There's nothing to dislike. ISo far I like everything about it.
What problems is the product solving and how is that benefiting you?
I send out almost 200 direct reach outs per week. This CRM allows me to keep track of everything and makes sending emails faster.


    Clinton A.

Feature rich CRM with beautiful UI and seamless integrations which help skyrocket your productivity.

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
I’m a huge fan of the sequence capabilities. Outreach is simplified with easy to create templates which include amazing content suggestions.
The integration with Gmail is very helpful and allows me to stay in my G Suite comfort zone, although the HubSpot environment is also inviting and easy to use.
The meeting links are also very helpful.
What do you dislike about the product?
It does seem like a lot of my sequence emails get rejected with 500 errors.
What problems is the product solving and how is that benefiting you?
Contact forms and document download tracking on our websites have made incoming lead processing much easier for our team. Import function allowed us to move from our former CRM less of a headache.


    Skylar M.

Help organize your prospects and keep track of generating business.

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
It is simple to use. It has amazing features.
What do you dislike about the product?
I wish workflows where easier to use. I think it could be simplified a bit more.
What problems is the product solving and how is that benefiting you?
Covering a large spread of customers through utilizing email sequences.