Sales Hub Professional
HubSpotReviews from AWS customer
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Best for bringing marketing & sales processes all under one system.
What do you like best about the product?
Being able to see how my marketing sources drive leads and sales.
What do you dislike about the product?
It's very difficult to setup performance dashboards with the metrics that I need (for example, time lag and attribution models by default).
What problems is the product solving and how is that benefiting you?
Understand how marketing sources influence lead-to-sale performance. I've been able to better fine-tune my paid and organic marketing efforts.
Recommendations to others considering the product:
Take time to setup as many report templates and dashboards as possible. Once they are deployed, then analysis becomes a breeze.
CRM System from the gods.
What do you like best about the product?
UX of this system is the best thing! It's so easy and you don't need a lot of computer knowledge to set it up, even our co-workers that are not very tech-savvy can figure out how to use it. It's that easy! And i has a bunch of tools, and reminds you when somethings is overdue, or you need to contact somebody. It's great.
What do you dislike about the product?
UX is just awesome, and everything is actually very good. But the price is quite expensive, and some features are not quite finished. The support is not that great as well if you need help setting something up.
What problems is the product solving and how is that benefiting you?
We have our internal/external forms that we use to let users sign up, and they get pushed directly into our custom work flows, we no longer need to setup and custom api's and such to create api calls.
Recommendations to others considering the product:
I would recommend Hubspot to anyone who likes easy interface and a great CRM system and with a lot of Automation.
Worth a try
What do you like best about the product?
Clean interface, one of the best customer relationship management tools out there
What do you dislike about the product?
Tends to bog down the system, slow to respons
What problems is the product solving and how is that benefiting you?
We've switched from to a technical interface where the CRM came into play. The go-to option was HubSpot. Managing various aspects along the value chain is the challenge and the benefits that have been realized includes ease of use and the traceability given by system
Recommendations to others considering the product:
A business can try it out as it is one of the best alternatives available in the market. However, there are far better options if the organization size is small, which can be considered
Amazing Easy to Use CRM
What do you like best about the product?
For as much as HubSpot offers: CRM, Sales, Marketing, and Servicing tools, it is very easy to work and navigate.
What you don't understand or know how to do, HubSpot offers a plethora of knowlwdgebases, video trainings, and forums to help you get the knowledge you need.
I recommend this all the time to associates looking for a new CRM!
What you don't understand or know how to do, HubSpot offers a plethora of knowlwdgebases, video trainings, and forums to help you get the knowledge you need.
I recommend this all the time to associates looking for a new CRM!
What do you dislike about the product?
The phone app doesn't allow you to do everything you can online. So many times I find myself logging into HubSpot on my phone's browser to find information. While away from my desk.
What problems is the product solving and how is that benefiting you?
Sending corporate newsletters, blogging, tracking sales deals, automation, tracking marketing ads. Pretty much everything I do, I use HubSpot.
Recommendations to others considering the product:
Get it! It's worth the money and can have a big impact on enabling your sales, marketing, and servicing teams to effectively do their job.
Solid CRM
What do you like best about the product?
User Friendly, Easy to Train People, Multi Purpose
What do you dislike about the product?
I think it could be more robust in some areas but it seems to be growing constantly.
What problems is the product solving and how is that benefiting you?
My franchises are able to use it as a proper CRM tool. Great for building a strong prospect list.
Very Robust Platform
What do you like best about the product?
Tracking not only emails opened, but links and attachments being opened helps with efficiency
What do you dislike about the product?
Platform is so robust, it can be bogged down and a little slow to load
What problems is the product solving and how is that benefiting you?
Email tracking, deal tracking. Helps with efficiency as contacts who are shown to open emails are more likely to accept a follow up call or email.
HubSpot CRM Usage
What do you like best about the product?
I like that I can send emails, log calls notes, make notes, create deals, and use saved templates all in this platform to make my job efficient
What do you dislike about the product?
Sometimes when we close an inbox item when we put in our actions or followup with the client, the email will show as open so we have to go back and close it again
What problems is the product solving and how is that benefiting you?
problems we are solving--we can link contacts with companies so to have their history tracked.
a JOY
What do you like best about the product?
After working in HubSpot for some time, I realized how SMART HubSpot is. It actually works how a brain is supposed to work. It’s UI is smarter than our company CRM & old marketing platform combined
What do you dislike about the product?
Wish there were easier ways to integrate with other systems. We had to spend a bit of money to have integration done.
What problems is the product solving and how is that benefiting you?
Visibility across our many business units.
Recommendations to others considering the product:
Just do it. It'll make your life so much easier.
Great for sales process and tracking reports
What do you like best about the product?
The ability to send emails to multiple contacts.
What do you dislike about the product?
Business card scanner. Needs to be reformatted. Contacts scanned do not show up on pc version of hubspot.
What problems is the product solving and how is that benefiting you?
Business card scanner. Needs to be reformatted. Contacts scanned do not show up on pc version of hubspot.
Recommendations to others considering the product:
Fix the business card scanner
Useful to those new to CRMs/sales
What do you like best about the product?
I used HubSpot for about a week before discovering sequences and that was pretty life-changing. The ability to create tasks for myself and others is very useful as well. Integration with my Gmail is sweet.
What do you dislike about the product?
It does crash at times which can be quite frustrating, especially when I've taken notes on a prospect and they aren't saved. At times it'll take a while to load old emails/information about a prospect but I'm not sure if that's HubSpot's fault or my internet's.
What problems is the product solving and how is that benefiting you?
Definitely lead capturing and automation. The ability to get more leads through forms created is super useful with automated emails and sequences too. It's less work for me in the end.
Recommendations to others considering the product:
I think it's great for smaller teams, although this is the first time I've ever used a CRM before and it's a small company.
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