Sales Hub Professional
HubSpotReviews from AWS customer
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Great for a startup!
What do you like best about the product?
HubSpot is a great CRM to be able to keep track of contacts, deals, and accounts. It's been great to filter my contacts from other members on my team and how easy to call through the window is rather than my phone at times. I would recommend HubSpot for startups that want to take a step up from Excel. Another thing that I really enjoy is the ability to see when users are opening up our emails.
What do you dislike about the product?
This is more of a personal taste, but the UI of the platform is not my favorite. Coming from another platform, it's sometimes hard to navigate and there are limitations of creating a dashboard. I wish there was a way to mass sequence as well rather than going 1 by 1 with contacts.
What problems is the product solving and how is that benefiting you?
I am able to keep track of my contacts and more importantly how my deals are progressing. The benefit that I realized is the ability to see when my prospect opens emails.
Recommendations to others considering the product:
HubSpot can be used for more than Sales and Marketing. Great way to collaborate with other users when it comes to sequences/tasks/templates which I really enjoy.
Dig deep to find what the platform can do for your team.
Dig deep to find what the platform can do for your team.
Easy to navigate.
What do you like best about the product?
I like the homepage that will give me an overview of the calls and emails I've logged.
What do you dislike about the product?
I don't like how I cannot categorize my tasks.
What problems is the product solving and how is that benefiting you?
I am able to keep all my information all in one place. It is beneficial that I can link it to my computer mail.
Recommendations to others considering the product:
This is great for a small team.
Best Software for my day-to-day sales!
What do you like best about the product?
I love that HubSpot stores all my contacts and works with other softwares to make everything automated for me.
What do you dislike about the product?
absolutely nothing. HubSpot works seamlessly.
What problems is the product solving and how is that benefiting you?
The issue of being able to stay organized with so many phone calls every day and sales to close.
Recommendations to others considering the product:
Do not hesitate to use HubSpot for your sales needs! It is an amazing software
great management system
What do you like best about the product?
how organized everything is, how easily i can find the things i need
What do you dislike about the product?
that i can't pause scheduled emails from sending on days when i'm off
What problems is the product solving and how is that benefiting you?
keeping all of my customers in line, making sure i know when to follow up with who, who has active deals
Efficient and easy to use.
What do you like best about the product?
Hubspot is easy to navigate and find what you're looking for. I'm able to get from task to task quickly and not waste time with so many clicks.
What do you dislike about the product?
I can't think of any downsides. My favorite CRM I've used yet.
What problems is the product solving and how is that benefiting you?
Keeping track of things I need to remember and get done. Hubspot has also shown me new ways to get tasks done from emailing sequences to following up with leads.
Very Good - could use minor improvements
What do you like best about the product?
Templates, tokens, and statistics/reports
What do you dislike about the product?
I wish we could use TEXT EXPANDER (Google chrome extension) to fill in emails. It does not work when sending emails through hubspot. Or perhaps setting up an internal text expander would work.
Calls can be spotty at times.
Calls can be spotty at times.
What problems is the product solving and how is that benefiting you?
We organize our customers for Bonfire -- Selling custom tshirts and fundraisers.
Intricate and useful CRM for any business
What do you like best about the product?
How easy it is to sift through company pages and navigate to each contact via those company pages.
What do you dislike about the product?
Sometimes when you try to record a phone call via HubSpot, it doesn't always save.
What problems is the product solving and how is that benefiting you?
Organization and knowing who I or colleagues have reached out to for work. This way we aren't talking to the same contacts about the same thing.
Recommendations to others considering the product:
If you want a competitive and useful CRM then go with HubSpot. I've only used one other CRM before (SalesForce). Although SalesForce is awesome, I've heard that the price to implement it as a CRM is extremely expensive for organizations.
Newbie to HubSpot CRM - Former Lotus Contacts CRM user
What do you like best about the product?
- We can create templates and set follow up dates/reminders
- We can set up different pipelines for each of our users to work from and generate leads/followup.
- We can set up different pipelines for each of our users to work from and generate leads/followup.
What do you dislike about the product?
- Difficulty in exporting certain reports
- Inability to filter by comments in notes or logged calls/emails
- Inability to reset dates without having to go into sequences -- this one would be great to develop a holiday feature or even an auto reply feature if we are out of the office. This is quite time consuming to go through when it should be easy to select a setting/drop down menu of "Out of the office, date range" and then the sequences set to email or follow up get moved beyond that date range. THIS WOULD BE FANTASTIC!
- Inability to filter by comments in notes or logged calls/emails
- Inability to reset dates without having to go into sequences -- this one would be great to develop a holiday feature or even an auto reply feature if we are out of the office. This is quite time consuming to go through when it should be easy to select a setting/drop down menu of "Out of the office, date range" and then the sequences set to email or follow up get moved beyond that date range. THIS WOULD BE FANTASTIC!
What problems is the product solving and how is that benefiting you?
- Getting back to customers in time is key and this has been great for me at least.
- Is there a way to better connect to our admin program? Sometimes when I create a new customer (converted from lead to account), I would like to be able to pull information on the vehicle that the customer has, their availability, etc. I have to create certain metrics reports and this disconnect really challenges me (I'm not the best at Excel...). If there could be a way to automate more of the CRM with notifications like, "Hey, this owner listed a vehicle, but hasn't transacted in 30 days since having listed it, maybe you should give them a call".
- Is there a way to better connect to our admin program? Sometimes when I create a new customer (converted from lead to account), I would like to be able to pull information on the vehicle that the customer has, their availability, etc. I have to create certain metrics reports and this disconnect really challenges me (I'm not the best at Excel...). If there could be a way to automate more of the CRM with notifications like, "Hey, this owner listed a vehicle, but hasn't transacted in 30 days since having listed it, maybe you should give them a call".
In love with Hubspot CRM
What do you like best about the product?
The user interface, any day! Workflows and Sequence features are excellent too!
What do you dislike about the product?
Nothing that I can think of. Maybe the downtime?
What problems is the product solving and how is that benefiting you?
Contact Management, Email Automation and Sales Prospecting
Hubspot is very easy to use
What do you like best about the product?
Hubspot is essentially self explanatory for the day-to-day uses of a CRM (contacts, tasks, deals, etc.) Also, they have seamless integrations for phone calls and e-mail tracking.They also offer training's for the more intricate and in-depth portions of their software.
What do you dislike about the product?
I really haven't found any "negatives". As I said, it's extremely easy to use and very helpful in my day-to-day tasks. Sometimes the dashboards can get confusing, but again that is my own fault due to lack of education and training as I do not typically use the dashboard aspect of the CRM.
What problems is the product solving and how is that benefiting you?
It makes life easier to have my over 5,000 (and growing) potential clients all in one area, easily searchable and updated by notes.
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