Sales Hub Professional
HubSpotReviews from AWS customer
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Joseph´s review
What do you like best about the product?
What I like the most about Hubspot is the way it shows the closed-won deals and details of the property
What do you dislike about the product?
What I don like that much is the filters I think it takes a little longer to show up when you look for the filters since there is a lot of them is good that are separated for categories like Owner information or service details
What problems is the product solving and how is that benefiting you?
I'm managing the information on an efficient way so I realized its a helpful tool if you now how to use it
Hubspot Review
What do you like best about the product?
The user interface is clean and up to date.
What do you dislike about the product?
Running sales conversion reports its very, very difficult and I do not have the levels I need to ensure my sales reps cant delete items. I wish there were more settings available for permissions.
What problems is the product solving and how is that benefiting you?
Pipeline management, workflows.
Recommendations to others considering the product:
Make sure you spend a lot of time prior to setup thinking through scenarios so the system is initially configured in the best way.
A more humanizing automation
What do you like best about the product?
The ability to send emails out in the future. Set segmented workflows and sequences to limit the amount of busy work you have but still keeping in touch with your prospects. This frees up time for me to be able to really connect with people.
What do you dislike about the product?
Hubspot is not exactly built for just real estate so there are certain features that you have to tweak to make work for the real estate business. The Social Media feature glitches a lot and Ads and posts are limited in what you can do.
What problems is the product solving and how is that benefiting you?
We were doing way too much "busy work" with our old CRM so Hubspot freed up a lot of time to make real connections.
Recommendations to others considering the product:
Try it out! Hubspot can do a lot which means it will take some time to learn it. However, once you do, your workload will thank you.
Hubspot CRM is the best CRM that I have been able to test
What do you like best about the product?
Ease of use, general experience, multiple features, feedback from provider, feedback from community
What do you dislike about the product?
- I would like to be able to modulate some of the features present in the CRM that are non-modifiable.
- Some very interesting features (production of transcripts of calls) are only available on more expensive versions of the CRM
- Some very interesting features (production of transcripts of calls) are only available on more expensive versions of the CRM
What problems is the product solving and how is that benefiting you?
I have used Salesforce and Zoho in the past, but none of them were as user-friendly as Hubspot CRM. It might seem futile, but ease-of-use is key when you want to keep all of your data in your CRM. The environment is clean and simple, and it is very easy to customize multiple features to allow an even more steady usage.
A very user friendly CRM
What do you like best about the product?
It helps you keep track of contacts, deals and create different propierties in a very user friendly way
What do you dislike about the product?
Some features lack clarity and are not easy to find out. Also, the "Hubspot Academy" could have a widen variety of content.
What problems is the product solving and how is that benefiting you?
Easy way to keep contacts, notes and create tasks
Intuitive, with ongoing innovation
What do you like best about the product?
I appreciate the breadth of features and tools within the CRM and they appear to constantly be expanding and improving, which is a really great indicator to me-- they'll just keep getting better. Everything is also pretty intuitive so even as things change, they don't throw me for a loop. I also find the customer support to be pretty great. I am able to get all my questions answered pretty easily from help docs or the forum, but if I feel like I need to speak to someone, their chat feature is super easy and helpful.
What do you dislike about the product?
There are a few day-to-day activities that I think would be immeasurably improved with a few additional features that I am sometimes surprised are not yet available. However, the ways you can cut and segment your data continues to expand regularly.
What problems is the product solving and how is that benefiting you?
I use HubSpot CRM to manage all prospects, sales leads, and customers. I have found their Sequences feature to be a really easy way to do an initial screen of prospects, and then the Deal management tools are really intuitive and helpful for keeping track of all the moving parts. I also rely on the Tasks feature to just keep myself on track day-to-day and make sure nothing slips through the cracks. Finally, I really love having all my email correspondence reflected in HubSpot-- their tool for this is very helpful, as you can just quickly drop in meeting links, templates, documents, add someone to a sequence, set up an optimal send time, set up a follow-up task, etc.
Clear and User Friendly
What do you like best about the product?
I like how its easy to understand and use without being taught how to use it. I never tried anything else, so I don't really have much to compare it to. However, it was very easy for me to learn how to use as a beginner.
What do you dislike about the product?
The way the threads are organized can get very confusing. Not such a great search engine.
What problems is the product solving and how is that benefiting you?
It is amazing that I am able to filter the tickets by which one are mine and which are my coworkers.
Recommendations to others considering the product:
very easy to use for beginners. Take advantage of the filters options
Hubspot makes my job easier
What do you like best about the product?
I enjoy how organized hubspot is and how easy it is to train and teach other employees how to use
What do you dislike about the product?
I don't have any complaints with hubspot. I just wish it could auto-populate certain information to another software we use
What problems is the product solving and how is that benefiting you?
the benefits of hubspot are we are able to stay organized and keep our contacts organized in various different states
Recommendations to others considering the product:
I highly recommend it
All in one solution - Hubspot
What do you like best about the product?
I love its easy to use interface and usability.
What do you dislike about the product?
There is nothing that I don't like about Hubspot.
What problems is the product solving and how is that benefiting you?
It lets me log the details on all of our leads. We have also used Hubspot for email sequencing and integration. Makes our job a whole lot easier. Tasks are also being assigned within Hubspot for planning and execution.
Intuitive and easy to learn
What do you like best about the product?
It such a very comprehensive tool that allows you to find and add details on a Contact and Account (existing customer) level.
What do you dislike about the product?
I wish some details on the Deals page are exposed readily in the Contact level like the Subscription Status.
What problems is the product solving and how is that benefiting you?
Streamlining CS communications and proper hand over of leads or accounts.
It saves you time and effort from reaching out to other departments just see the historical activity or the next step on a customer's ticket.
It saves you time and effort from reaching out to other departments just see the historical activity or the next step on a customer's ticket.
Recommendations to others considering the product:
Round-robin option on Meetings
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