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    Computer Software

Better than the rest..

  • January 31, 2020
  • Review provided by G2

What do you like best about the product?
How easy it is to create properties. Properties help you identify the type of lead that you are working with which helps you move them down the pipeline quicker.

I also like how you can create template emails, this has maximized our team's ability to reach a broad audience. Although we prefer to customize the templates, they are a great starting point and reduces time otherwise spent retyping the same content.
What do you dislike about the product?
Nothing so far, I have used Salesforce and Sugar in the past and Hubspot has been my favorite. There is one bug that drives me crazy, which is when my chrome screen is not maximized, sometimes the email "send" button will not work.
What problems is the product solving and how is that benefiting you?
I am solving the problem of managing my leads. I am able to manage them better and close mroe.
Recommendations to others considering the product:
Better than Salesforce and SugarCRM if you are comparing.


    Christopher G.

Hubspot does a great job at updating and organizing my prospects.

  • January 31, 2020
  • Review provided by G2

What do you like best about the product?
Overall, that I'm able to customize my dashboard. I'm so happy I'm able to create locations for every phase of the pipeline and easily transfer each prospect to their respected location. I also enjoy that each lead, prospect, and client has their own profile where I can enter and later find everything that I need to know about them. On top of that, the ease of calling and emailing the prospect directly from their profile. Every action I take is noted and if I was to remove something, it's possible.
What do you dislike about the product?
It could be quicker on updating my leads. There's truly not a lot that I dislike. I've never really had a delay using Hubspot. Colleagues of mine have told me that if they do have issues, the support team is incredible and easy to reach. It's very reassuring to know how seriously they take our needs as professionals.
What problems is the product solving and how is that benefiting you?
I'm contacting my prospects and creating leads a lot more efficiently. I no longer have to worry about the handling of my prospects. I'm able to quickly contact each and make my day so much more efficient. My days are spent making more calls and making more money.
Recommendations to others considering the product:
I definitely recommend Hubspot for your business. Especially if you're in sales and enjoy the liberty of customization. The organization of your leads will be very visible and easily accessible. You'll feel great knowing that your on top of your calls and have one place for your clients and their information. There are great features that come with it and help me very much, such as adding notes, tasks, and reminders.


    Lee W.

Great CRM, very user friendly!

  • January 31, 2020
  • Review provided by G2

What do you like best about the product?
I love how user friendly this CRM is. It takes a lot of the thinking out of the sales process. With the sequences I am able to not only contact my potential customers autonomously but the ability to set automatic tasks really streamlines my sales process and helps me stay on top of all my potential deals as well as existing clients.
What do you dislike about the product?
There's not much I dislike. I have used multiple CRM systems and this is by far my favorite.
What problems is the product solving and how is that benefiting you?
HubSpot has really helped me stay up to date and current with potential and existing customers. This system has really helped me stay organized and has really raised my closing rate.
Recommendations to others considering the product:
If you want a very user friendly CRM that will increase productivity and sales HubSpot is the CRM for you.


    Nadav S.

The Hubspot CRM made it easier for my team to keep our marketing and sales teams on the same page.

  • January 31, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot CRM makes outbound and inbound correspondence much easier due to the tracking features, call and email logging and ability to create templates.
Our team is able to easily send customized emails using properties and email tokens. It makes our outbound so much easier.
Since we have Hubspot Marketing as well it is easier for our Sales development team to take on the marketing inbound leads.
I love the gmail extension as well since it makes sure whatever outreach I do on gmail is tracked and recorded in the CRM.
What do you dislike about the product?
Limitations with reporting features that come with the CRM made it hard for our team to monitor each members' performance. We were able to overcome this with the reporting add-on.
Some times it can take a while to get used to all of the Hubspot CRM features, but the support team, knowledge base and account executive made it easier to figure out what we couldn't on our own.
What problems is the product solving and how is that benefiting you?
We are empowering our Sales Development team to work smarter and more efficiently using the Hubspot CRM. It has allowed us to have a better transparency into each other's success and learn from our campaigns.
We have a team distributed across the country, having Hubspot CRM makes it much easier to stay on the same page with each other.
We were having a hard time monitoring each other's KPI - the Dashboard feature has allowed us to keep each team member to easily track their progress and see their results. This was also very important for upper management to have transparency into our team's work.
Recommendations to others considering the product:
It is a great part of the team, highly suggest it. Especially when you habe a team that is located across the country or world.


    Marketing and Advertising

Easy to use for the whole team

  • January 31, 2020
  • Review provided by G2

What do you like best about the product?
The simplicity of the pipeline makes it easy to see where all of the deals are. This makes it easy to review with different team members and managers.
What do you dislike about the product?
I think some labeling might help — being able to have all of the deals for one product in one pipeline, but be able to label them by campaign might be nice.
What problems is the product solving and how is that benefiting you?
Having to relay information from individual sales people and other team members was difficult. Now it's easy for anyone to go in and look at the pipeline to see where every deal is.
Recommendations to others considering the product:
Get a training from the team. There are a lot of items that require "best practices" to get the most out of it.


    Debbie H.

Sending Email campaigns are quick and easy to set up, modify and track

  • January 31, 2020
  • Review provided by G2

What do you like best about the product?
It's easy to modify an email sequence, especially if the theme is the sames. It saves me so much time.
Tracking your results is set out in such a simple way, it's easy to see at a glance if your campaign is working or not
What do you dislike about the product?
I've yet to use all of the functionalities, so right now I have zero negative comments
What problems is the product solving and how is that benefiting you?
The email campaigns were the most recent problems but since receiving help, I'm loving it


    Nate C.

A game changer for sales professionals!

  • January 31, 2020
  • Review provided by G2

What do you like best about the product?
The automation of HubSpot is the best part - it automatically sends emails and creates tasks for me to follow up with prospects in my pipeline. It literally saves me hours of mundane work each work.
What do you dislike about the product?
The setup for workflows was a little advanced, but the tech support staff at HubSpot walked me through how to get everything setup.
What problems is the product solving and how is that benefiting you?
The biggest problem that HubSpot has solved for me is consistent follow up with my sales funnel. I never have to worry about when to call or email someone anymore - HubSpot has it all scheduled out for me.
Recommendations to others considering the product:
Well worth the money. The time saved is extremely valuable!


    Freddie C.

Great functions and excellent support

  • January 31, 2020
  • Review provided by G2

What do you like best about the product?
The support and customer service is excellent. I am fairly new to Hubspot and I had many questions about sequences and meeting links, all of which were answers with speed and precision.
What do you dislike about the product?
There are some issues with merging contacts, where you have to be careful to merge from the right contact. If not some information can be lost.
What problems is the product solving and how is that benefiting you?
We have recently introduced SMS reminders which have now been implemented and functions perfectly.
Recommendations to others considering the product:
It may seem complicated at first but the support is excellent.


    Benjamin C.

It flows, the integration with other apps is very nice, simple yet you can get to what you need to

  • January 31, 2020
  • Review provided by G2

What do you like best about the product?
The power dialer integration with aircall
How you can open the contact right in front of you
What do you dislike about the product?
How hard it is to make things really specific I. The lead notes like you can put PM OR AM In call back time and if the administrator tries to change it it messes with everything
What problems is the product solving and how is that benefiting you?
It’s made me be able to talk to people faster and reach out to more leads
Recommendations to others considering the product:
It’s easy to figure out just try it!


    Antonio M.

Simple, yet efficient

  • January 31, 2020
  • Review provided by G2

What do you like best about the product?
I love how versitile hubspot is. It can be used for quick and simple stuff with small companies but it can also get really granual with tons of useful automations and settings. I love exploring hubspot and refining my team's strategy based on the available options. It not only helps me implement what I have in mind, it also gives me ideas.
What do you dislike about the product?
would be great to enroll people in sequences automatically but otherwise, I dont have any complaints.
What problems is the product solving and how is that benefiting you?
Sales, tasks, reminders, automation.