Sales Hub Professional
HubSpotReviews from AWS customer
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Loved using hubspot!
What do you like best about the product?
Hubspot is intuitive and pretty flexible
What do you dislike about the product?
I wish I could tally up numbers on hubspot without having export the data
What problems is the product solving and how is that benefiting you?
Hubspot helps me manage my leads and measure metrics effectively
Growth in your marketing reach
What do you like best about the product?
First, I have to say the support from HubSpot is one the best I have ever contacted. They are always available and are able to solve any issue in just some minutes. When publishing on blog, this platform displays some sort of tips in order to increase the visibility of your site by improving the SEO. The interface and the dashboards are incredibly easy to follow, simplifying the process of evaluating the actions from your community. Also, we’re so excited that Hubspot announced at this year's inbound that multi-currency capabilities would be supported, something we were desperately waiting for as this was essential to our deal tracking.
What do you dislike about the product?
HubSpot is constantly changing. Now, this is not a bad thing, but they add new features and tools so often it’s hard to follow them all at the end. Also, integrate Hubspot with other tools is not always easy, as the process is long and confusing.
What problems is the product solving and how is that benefiting you?
HubSpot CRM is the chosen tool within the marketing team. We use it for the many actions you can get from it, like creating blogs, emails, pages and posts. Not only that, but it allows us to track views, clicks and visits from our sites in real-time.
Recommendations to others considering the product:
A tool like HubSpot CRM will be highly beneficial for companies interested in growth in their marketing or sales online. It represents a modern, powerful, complete and yet user-friendly platform. I think it is suitable for medium and big companies.
Many useful features
What do you like best about the product?
I like that you can easily set up a follow up task when sending e-mails or logging calls. It helps me keep things from falling through the cracks.
What do you dislike about the product?
Sometimes there has been a glitch or two, and sometimes the auto fill for companies is not always the most accurate information.
What problems is the product solving and how is that benefiting you?
I am keeping more organized with my contacts and follow ups. HubSpot CRM helps a lot with that.
Recommendations to others considering the product:
It is very helpful if you actually use the features available. I'm sure I'll do even more as I continue to use more of the features, but right now it is great at keeping me on track for things by using the task feature.
Simple to use - Some minor enhancements would go a long way
What do you like best about the product?
What I enjoy most about Hubspot is the layout. The 3-column update made it easy to review account and individual contact data simultaneously.
Hubspot also allows us to pin certain notes which is helpful to use in order to pull the most relevant information to the top of a profile.
Hubspot also allows us to pin certain notes which is helpful to use in order to pull the most relevant information to the top of a profile.
What do you dislike about the product?
This is more of a wish list item and I know HS just launched a de-dupping tool, however, I would love to see a possible duplicate match at the very top of the individual contact's data field. In our line of business we'll accumulate many duplicates through the alternating personal and work emails. Being able to catch this up front would be extremely helpful.
What problems is the product solving and how is that benefiting you?
Hubspot has largely allowed us to manage our B2C leads on an easy to use platform. Templates are crucial for us in that they allow us to make our customer outreach more efficiently.
Recommendations to others considering the product:
Keep your form fields as consistent as possible and setup workflows as easy to adjust as possible.
Most user friendly tool.
What do you like best about the product?
The tool is very much user-friendly and has multiple options.
What do you dislike about the product?
call recording is uncertain. and sometimes error occurs while calling.
What problems is the product solving and how is that benefiting you?
The best way to record our leads and call also helps in making a note.
Hubspot Review Eusoh Account Executive
What do you like best about the product?
The best feature for Hubspot is the task option for leads. Trying to keep up with follow-ups for contacts is an integral part of any sales team. Hubspot makes it very easy and simple to make that happen. I like the shortcuts to get to the follow-up tasks at the end of every call or email that I send out. This way I can make sure I don't forget afterward.
What do you dislike about the product?
I dislike crashes. Quite frequently I've been inhibited by the crashes in the service that prevent me from calling, seeing tasks, etc. I also don't like the fact that you can't hit "next" when working on a list of deals or tasks. It is a bit troublesome to have to hit back, relocate where you were, and find the next contact.
What problems is the product solving and how is that benefiting you?
The problem HubSpot is solving for us is managing leads and nurturing them through an appropriate pipeline. To be able to import leads from an external source is a huge benefit, seeing as how excel sheets are used pretty often.
Recommendations to others considering the product:
Allow for the ability to dial out from the phone app.
Hubspot = Easy
What do you like best about the product?
The sequences in Hubspot make my life infinitely easier than regular emailing or even other basic CRM tools. it has increased productivity in a large amount, allowed us to have the system reconize our follow ups for us - and is intuitive and easy to use.
What do you dislike about the product?
The only thing I dislike is that the reporting capabilities arent as easy to make specific and very customized. You can only do reporting mostly based on their suggestions with minor customization's that don't always get to what we need.
What problems is the product solving and how is that benefiting you?
Efficiency and larger outreach are what has been working best for us! It increased the amount of meetings our sale team are having.
Efficiency at it's finest!
What do you like best about the product?
The sequences make it easy to send and forget it! I also love being able to see what the customer as opened and viewed to know how to proceed.
What do you dislike about the product?
I don't like getting a customer lead form multiple times as it clogs up my inbox. Although I think it's just a setting I need to play around with.
What problems is the product solving and how is that benefiting you?
It's allowing me to work more efficient so I can set it and forget it and move on to more clients.
A great system that grows with you
What do you like best about the product?
visibility of information, ability to filter data and do basic reporting, lead management overall is very good for a diverse and distributed team.
What do you dislike about the product?
Complex reporting is weak, too many presets and limitations to really dig into the data the way I want to/need to, so I export the data and use other tools.
What problems is the product solving and how is that benefiting you?
Visibility of sales activity means better coaching and performance improvement for the sales team, insights into lead sources help the marketing team refine their campaigns to maximize investment.
Recommendations to others considering the product:
There are many layers of add-ons to the basic CRM, make sure you only buy what you need and use, and add things as you require them. The Reporting add-on is a MUST, but is still not adequate for complex data analysis.
More than a CRM
What do you like best about the product?
All the tools we need in one place. Previously we were using separate platforms for marketing automation and sales. Hubspot allowed us to use one platform that actually creates a deeper connection between all departments.
What do you dislike about the product?
Some processes are time consuming. The good news is that the Hubspot team has been incredibly receptive to suggestions and in the time span of a few months has turned around requests and launched new product features that make our lives easier.
What problems is the product solving and how is that benefiting you?
We are using this as a sales and marketing tool. Our sales team can stay on top of prospects, make calls, send emails, and run automated sequences all in the same platform. Our marketing teams are using this to run email campaigns, online ads, and house all assets that are vital to our sales team and process.
Recommendations to others considering the product:
Hubspot has the ability to replace multiple marketing and crm platforms with one integrated and intuitive platform that is incredibly user friendly.
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