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    Joseph C.

Great Tool for Business Development/Sales Outreach

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
The ability to be very detailed in customizing your sequences to tailor it to your target audience. When to send, e-mail content-based recommendations, statistical data on responses/opens/clicks. A powerful tool for outreach that I've had Great success with.
What do you dislike about the product?
The one issue that has stuck out the most is problems with my signature, I have a picture included and I can't get my name, title and contact information next to it, instead it sits underneath it, which isn't a big deal but not preferable. Also, I wish I had a little more flexibility to select a batch of people within a list to send their e-mails at a certain time based on time zone, i.e. send West Coast contacts e-mails at same time (8:30 AM) but have it sent from me on the east coast at 11:30 AM.
What problems is the product solving and how is that benefiting you?
Contact database management. My role for our company is outreach. HubSpot enables me to be as detail oriented as I can be to organize, sort, filter and make lists for my marketing and outreach efforts. I keep track of all my prospect communication in hubspot, from e-mails to calls, notes, and tasks. The deals section is a great way to integrate all of this information from multiple contacts related to a deal to see the full picture of where things stand with that opportunity. I love using HubSpot, for the price and what my needs are, I couldn't find a better tool!
Recommendations to others considering the product:
Sequencing for marketing purposes is the greatest value I've received from HubSpot. It is a phenomenal service with great results.


    Nazar S.

Amazing all-around app for business

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot allows you to quickly get into the business and start building your customer base. The learning center will help you not only with knowledge about the system but also about your industry as a whole. You can learn how to sell, market, write your emails and many more. Managing the database, following lead activities was never that easy. Also, Hubspot allows you to manage your marketing and customer support with the same level of efficiency. There are just so many things to cover that it is almost impossible to describe until you try it yourself.
What do you dislike about the product?
The biggest flaw in HubSpot is performance. To support such an amount of tasks and workflows the system gets pretty busy and a bit laggy pretty fast.
What problems is the product solving and how is that benefiting you?
We are solving the problem of tracking the leads and clients, their activity, and requests. It's very easy to utilize the tools and leave no customer behind. With Hubspot, you are able to track a huge amount of data and make your customers think that you are personally watching over them.
Recommendations to others considering the product:
Look at your needs. There are plenty of different solutions for specific tasks, however, if you want to have all in one place - Hubspot is one of them.


    Sports

Hubspot review

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
The thing I like best is that hubspot allows me to make sure that I am completing all my task effeciently.
What do you dislike about the product?
One thing that I dislike about hubspot is that it frequently crashes and come very slow
What problems is the product solving and how is that benefiting you?
Problem I am solving is making sure I am reaching out to all the customers and people I need to reach out to.


    Information Technology and Services

Perfect tool for your Sales Outreach

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
While using Hubspot, I was able to reach out to more people while having the convenience of it's automation sequence and identifying who opened and read my email is very helpful indeed.
What do you dislike about the product?
It would be great if you can determine who opened / read sequence template on one of the dashboards or reports.
What problems is the product solving and how is that benefiting you?
It is more efficient to use Hubspot especially in sequence and also determining who opened you emails without the read receipt in Outlook.
Recommendations to others considering the product:
If you are looking for a CRM tool that will help you track your progress on your sales outreach to your prospects and will efficiently help you send emails to your leads in a constant and timely manner, Hubspot is your perfect tool for it.


    Rick M.

Great CRM - Easy to Use

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
I really like the overall ease of use of the platform, it is far simpler than other CRMs with a lot of the same features (i.e. great deal pipeline, automation of workflows and notifications as opportunities get processed through deal stages, etc.). I also like how simple it is to modify and evolve the solution to the needs of my company. Also, their tech support and customer service are white-glove like. It makes it very easy to feel comfortable to reach out and get a quick and succinct response to your request.
What do you dislike about the product?
I would like to see the quote tool be more advanced (i.e. ability to completely customize it to match how we send out quotes). We basically always have an SOW / SLA with our quotes, and having the ability too not just use snippets for our T&C's and creating the quote document to be modifiable by our sales team based upon our document format would be ideal. Also, creating some reports is a bit difficult until you get used to Hubspot report logic.
What problems is the product solving and how is that benefiting you?
We use it to help us track our funnel and pipeline process. We also use the tool to track contacts (meetings, calls, emails) and see if our contacts are opening and responding to our marketing and sales sequences. We also use it for workflow automation and notifications for our service team. Between the CRM and Marketing platforms, we are able to run successful campaigns to deals to closed-won opportunities.
Recommendations to others considering the product:
Affordable, and a lot of integrations that make the overall solution very simple and easy to use. Also, very easy to train your team on use. Hubspot is definitely competitive in the CRM market.


    Insurance

Easy to comprehend and use, a lot of functionnalities but with some limits

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
- A lot of functionnalities, complete tool with interesting data
- Easy to master and use
What do you dislike about the product?
- Some limits, that are not always clear or presented well in advance
What problems is the product solving and how is that benefiting you?
Capturing leads, following sales activities of the sales team, being able to push some digital marketing strategies


    Merve S.

Easy to use yet Super Efficient

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
I really like the simplicity of the website.
What do you dislike about the product?
There isnt anything that I like dislike.
What problems is the product solving and how is that benefiting you?
I don't forget to do stuff or follow up with people since the cadence already is in place.
Recommendations to others considering the product:
Amazing, do it!


    Health, Wellness and Fitness

Hubspot is a great organizational tool

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
Ability to automatically organize contacts and flow through sales processes seamlessly. The user interface is very easy to understand and features of integrations are easy as well.
What do you dislike about the product?
I would really like to see a la carte features added to the pricing structure. For instance, I am a sales started and one of my biggest frustrations is that I cannot add multiple people in a sequence. I don't need the additional features in the next level up, but I would really like to be able to minimize my time on the site with that feature.
What problems is the product solving and how is that benefiting you?
I am solving the sales flow problems that I have had in the past. Hubspot really allows me to organize my data in an easy to use dashboard that I can reference as I go along.


    Health, Wellness and Fitness

A CRM made for intimate teams.

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
The ability to be able to navigate through potential clients, companies, parent and child locations. very useful tools for sequencing and managing incoming leads
What do you dislike about the product?
Mass enrollment of sequences could be easier. Right now have to select individuals to enroll in a lets say 200 person campaign. I get its for customization but its time consuming and at least should be an option to tackle mass campaigns.
What problems is the product solving and how is that benefiting you?
A very difficult CRM to work around if you're team isnt all on the same page in terms of documentation and being dilligent to fill out all the appropriate forums. Hence why I reccomend it for more intimate teams as I can maybe see the amazing features going to waste with a bad manager on a bigger sales team.


    Music

Amazing Workflow

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot's CRM is a powerful and surprisingly intuitive system that makes running a full customer relationship arm seamless and easy.
What do you dislike about the product?
There's not much to dislike about Hubpspot. If anything, I'd think maybe the conversation inboxes could be reformatted.
What problems is the product solving and how is that benefiting you?
I'm in Client Acquisition, so managing prospects with the task tool especially has made it easy to keep a backlog of following up to get to and never forget to get to anyone.