Sales Hub Professional
HubSpotReviews from AWS customer
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Good but not quite there
What do you like best about the product?
automation of email task (often tedious) allows for quick timeframes of sending out large amounts of emails. This is incredibly helpful to save time - along with setting tasks and other follow up information. As someone who is not very organized when it comes to keeping tracking of time, this can often be difficult.
What do you dislike about the product?
Automation is a bit off - when a sequence goes out, you have to re-start if edits need to be made for the emails or the sequence sends out something with incorrect messaging or outdated messaging.
What problems is the product solving and how is that benefiting you?
Automation really is the one thing we are going for - utilizing the engine for automated sending of all the templates we have available for select messaging patterns that we want to achieve by target segment - credit unions, etc. It can be useful to maintain some kind of messaging based on what we want the user to strategically feel or achieve.
Recommendations to others considering the product:
Don't really have anything...
HubSpot keeps me efficient!
What do you like best about the product?
I love how HubSpot keeps me effective and efficient in my prospecting and especially when following up. It does so by providing easily navigable pipeline and filters.
What do you dislike about the product?
Still seems to be an issue with making my signature in my email extremely large haha. Not sure what the deal is, still hasn't been fixed. Doesn't seem to happen all the time but more periodically.
In addition I would love to be able to use HubSpot from my mobile device more often. Currently it is clunky and not much I can do other than use it as a black book.
In addition I would love to be able to use HubSpot from my mobile device more often. Currently it is clunky and not much I can do other than use it as a black book.
What problems is the product solving and how is that benefiting you?
I think the biggest problem solved for me is organization, effective/efficient outreach and follow up, as well as providing me multiple tools to for accomplish varying sales strategies.
Filters Tab User
What do you like best about the product?
I like how you can accurately track the progress of your business and keep up with day-to-day responsibilities.
What do you dislike about the product?
I dislike when the software kicks you out of where you were at when you delete contacts from your database. I used a lot of extra time jumping around tabs to get back to where I was.
What problems is the product solving and how is that benefiting you?
We are able to stay on top of our clients. If there's been a good amount of time between communication, Hubspot makes you aware of that and reminds you to reach out!
Great system with cool features
What do you like best about the product?
This is the first CRM that I've really gotten to know. It's extremely intuitive and user friendly for a new user. I like the customization for each individual user (reports, dashboards, lists, etc). I also appreciate that whenever I have a question or issue, the help team is quick to resolve/advise on the chat feature.
What do you dislike about the product?
I don't see any downsides. But I would love to implement a texting feature for reaching out to contacts.
What problems is the product solving and how is that benefiting you?
We have had to troubleshoot some issues with workflows.
Makes your job easier
What do you like best about the product?
I love how easy the templates are to use.
What do you dislike about the product?
I have not found much to dislike about it.
What problems is the product solving and how is that benefiting you?
Client outreach. Responses have doubled
Recommendations to others considering the product:
The template features are really easy to use.
HubSpot is great.
What do you like best about the product?
What I like most is how easy it is to navigate throughout the system. Ease of use is huge with our company. We are a SaaS company ourselves, and when software just works like it should, then it makes all of us happy. Kuddos to HubSpot for putting a product out on the market that works, works well, and is easy enough for non-techy peeps to use their platform.
What do you dislike about the product?
I wish filtering was easier. It can be done, but I would like to do it on the fly, in the list that I am already in. When I am banging through a list of 1,000+ names from a trade show, I do not want to spend 5-10 minutes trying to figure out who is who, from where, and which titles they hold within their company. If there was a way I could click on/off to include or not include bits of info. It may just be a training thing, but honestly I haven't taken the time to research myself.
What problems is the product solving and how is that benefiting you?
The biggest problem I am solving with HubSpot would be managing the hundreds of leads my company is getting on a steady basis, and keeping up with them. We frequently attend industry trade shows for IT professionals, and we will talk to and shake hands with hundreds and sometimes thousands of IT pros. It is nice having a tool to help that load manageable.
Recommendations to others considering the product:
I would highly recommend HubSpot to a company needing a CRM system.
HubSpot CRM is incredibly easy to use
What do you like best about the product?
HubSpot CRM is very user-friendly and unites our entire sales staff.
What do you dislike about the product?
Nothing really comes to mind. One thing that HubSpot could work on is implementing meeting links into actual emails rather than using a hyperlink.
What problems is the product solving and how is that benefiting you?
The CRM benefits me because none of my prospects are slipping through the cracks.
Completely customizable and user friendly
What do you like best about the product?
I love how user friendly it is. I can log everything and even make calls. It keeps everything so organized.
What do you dislike about the product?
I dont really have anything I dislike. It was a little intimidating at first but the instructional videos made everything easy to understand as well
What problems is the product solving and how is that benefiting you?
We have been linking customers to companies and ruling out duplicates. It makes it easy to keep accounts separate so the sales teams arent stepping on each other's toes
Recommendations to others considering the product:
Best bang for your buck
Easy way to stay organized in the buisness
What do you like best about the product?
I like how easy it is to get around and stay organized with my contacts. The filter option is very useful.
What do you dislike about the product?
I dislike that sometimes hubspot is slow.
What problems is the product solving and how is that benefiting you?
Seeing who we should contact and what we should contact them about
Recommendations to others considering the product:
N/a
Hubspot is easy to use and makes my calls/notes/emails a breeze.
What do you like best about the product?
I like being able to use the browser to make phone calls
What do you dislike about the product?
I would like to be able to filter across multiple tables
What problems is the product solving and how is that benefiting you?
I am able to set follow up tasks easily. I don't need to worry about remembering who to call, when or why.
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