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    Mahesh B.

User Friendly,Easy to Use and Great Customer Service

  • November 19, 2019
  • Review provided by G2

What do you like best about the product?
It offers user friendly capabilities that makes it easy to build. There are enough resources to help you including blogs, learning academy, ask the community and actual support. It easy to get the answer to any question. I t offers easy of use and customization to meet business goals.Keeps track of all your interactions with supporters,partners in a very easy to read area. we can easily interact with google or outlook, to make sure everything is documented surrounding the email correspondence and kept in the right place.
What do you dislike about the product?
It offers some cool features that are only available at premium membership. in the free version of HubSpot CRM would be suitable for small and mid-level business/companies.
What problems is the product solving and how is that benefiting you?
It is easy to tell the websites pages they have visited, the emails they have viewed or clicked, all the content offers they made downloaded, including their social media profiles, and every information about the company.


    Alissa P.

The most intuitive user experience!

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
Intuitive experience and amazing customer service! It is like the iphone of CRMs! The customer service is hands down the best and the resources available made training my team so easy!
What do you dislike about the product?
Mobile app could use a few more features than what is currently offers.
What problems is the product solving and how is that benefiting you?
We are a start up tech company. We are using the CRM but all additional marketing features to tracking conversions of ad campaigns and more!
Recommendations to others considering the product:
Take advantage of the training resources and all resources for conversion tracking and lead generation.


    Human Resources

Overall a positive CRM experience

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
The platform is pretty intuitive and user friendly
What do you dislike about the product?
When you get in a bind and need assistance, their customer support can take a while
What problems is the product solving and how is that benefiting you?
It's a great way to organize contacts and create spreadsheets for mass outreach. A benefit is being able to view the tracked conversations of colleagues with exterior clients.
Recommendations to others considering the product:
Understand that they will provide you with training on usage via online videos. Some people prefer live assistance but they will point you in the direction of watching videos to learn how to navigate HubSpot.


    Emily H.

"manage projects and track your customer information with HubSpot CRM"

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
This tool allows me to manage all my projects and find information from all companies and customers in a very simple way and without any problem this information can be extracted quickly from anywhere with an internet connection. In addition, Hubspot offers a personalized and automated service that allows capturing more people in an extraordinary way. All of this is possible at no cost. I love.
What do you dislike about the product?
Thanks to this tool I have been able to manage all my projects and I have never had problems. it's easy to use
What problems is the product solving and how is that benefiting you?
This tool allows me to manage projects and clients easily, since I use the Hubspot platform I can keep very well organized data and it is very easy to perform the tasks from the application from my mobile phone. It also allows me to send follow-ups to all my clients for a better understanding of all processes.
Recommendations to others considering the product:
To manage projects and manage customers the best tool available online is called Hubspot. You can manage everything that has to do with sales and your customers will place all their trust in you. I recommend Hubspot on other platforms. It is very easy to use


    Charlotte A.

Easy to use Dynamic CRM Software

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
It's easy to enter deals and integrates with many platforms and apps. The blind copy email feature makes it easy for me to decide manually which email threads I want to store in Hubspot and which ones I don't. I also love the Hubspot has so many educational materials/video tutorials to teach you/your Sales and Marketing teams how to maximize existing features. The "template" email is also a great feature.
What do you dislike about the product?
I wish more contacts auto-populated and that there were more fields for notes about the contact/deal. Especially in other parts of the world you want to be able to enter a WeChat or Whatsapp contact. It also doesn't let you easily distinguish between companies with multiple, separately functioning branches--for example, for-profit school entities have multiple campuses with different POCs and deals but because the website/email domain looks the same, Hubspot folds them into one. I also wish I could use Hubspot with desktop Outlook software, that's not 365/an online subscription. I also wish I could explore some of the automation services without a premium account to assess whether or not it's worth upgrading. I also wish there were fields for companies' financial info--for example, we need to save a companies gov't tax/fapiao info in China so that we can send receipts/fapiao upon receiving payment.
What problems is the product solving and how is that benefiting you?
We use this tool for Sales and Account management. We are starting to use it to track progress towards our quarterly goals as well. It's useful for helping us maintain institutional knowledge of account interaction and the status of the various deals during our busy travel seasons. We are trying to use it to expand our shared contact database as well though it's a bit redundant with our Campaign Manager list at the moment. We are looking forward to exploring the marketing features of Hubspot!
Recommendations to others considering the product:
Watch the videos in the Hubspot education/university section. It will give you a crash course in maximizing the tools.


    Investment Management

Optimal UI Makes Lead Management Ideal

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot's user interface is clean and organized, allowing for seamless lead management. Not only are the colours and vibrant and engaging, the process of adding new contacts is easy to understand and complete.
What do you dislike about the product?
I dislike that you are not able to customize the "About this Contact" section for each individual contact.
What problems is the product solving and how is that benefiting you?
HubSpot CRM has allowed us to manage our database more efficiently. For example, it will prompt you with an existing contact record if you try to enter that same email into the database again.


    Marketing and Advertising

Easy to use for marketers

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
I'm a marketer working for an engagement agency. HubSpot CRM is above my expectations when I started to use it because it is so comprehensive yet easy to get on. I can use different analytics tools to get a better understanding of our performance as well as competitive intelligence, which are really helpful.
Also, HubSpot customer service is really really helpful too. When I had trouble with one of the report features, they responded very quickly and helped me generated a report I needed.
What do you dislike about the product?
I would like to see if HubSpot can integrate with social media more closely in the future. It does well now, but some of the things I still could only do on these social media platforms, like Facebook Story, Instagram Story and paid campaigns. It would be more powerful if we could do all of these in HubSpot in the future.
What problems is the product solving and how is that benefiting you?
HubSpot CRM helps me with all kinds of things related to marketing. It helps me manage our website, improve SEO, manage social media and blogs, and get all kinds of reports I need. I would say it is a very comprehensive and powerful tool for marketers, and it can be very helpful if we fully take advantage of it.


    Ysobel C.

Hubspot is a great tool

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is great for keeping all your contacts in one place, setting tasks for each contact and keeping an eye on your clients.
What do you dislike about the product?
I have yet to come across any downsides from using Hubspot as of yet. I have found it to be very beneficial to my day to day life in the office.
What problems is the product solving and how is that benefiting you?
Hubspot has helped me keep track of my clients and on going enquiries. It has also helped me to be more organised with each client's particular needs.


    Dave P.

HubSpot CRM has come a long way.

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
The user friendliness of the software. Our sales team is not that tech savvy so the ease of use was great to get them started.
What do you dislike about the product?
If admin could create views and share with particular users that would be helpful. Also, when viewing a table view, it would be helpful to add a spot at the bottom that would total revenue.
What problems is the product solving and how is that benefiting you?
Getting rid of the pen and paper. We've benefited greatly by easily moving contacts/deals to new users when someone leave the agency. It also includes any notes or previous interactions making for a smooth transition.
Recommendations to others considering the product:
Try it on a smaller scale at first to get your feet wet.


    Donatas G.

Great for inbound b2b marketing

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is easy to implement and start using without the need of implementation partners, consulting and etc.
What do you dislike about the product?
If you are not using paid version is very limited, but still can be very useful for any SME or a startup
What problems is the product solving and how is that benefiting you?
Our sales pipeline and marketing lead generation. For us is a critical platform.
Recommendations to others considering the product:
HubSpot has a great way to integrate with the website for any inbound campaigns. It helps us to align sales and marketing efforts and shorted our sales cycle.