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    Computer Software

Finally a visually pleasing and easy to use CRM tool.

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
The hubspot deal board is a great way to get a good visualon how many deals you have and what stage they are in. I also love being automatically assigned tasks or reminders for deals based on what stage they are in and how long they have been in that state.
What do you dislike about the product?
It does have limitations - it is very complicated to add new skus to the product line. They also just (couple months ago) re-designed the quote form, I don't like it as much and it's not something you have flexibility over. In the free accounts, your emails will say "powered by hubspot" or something similar to that in the bottom unless you remember to go in each time and delete it before you send the email.
What problems is the product solving and how is that benefiting you?
The email tracking and logging have been very beneficial. this has helped me see when emails have not been opened, when links in my emails have been clicked, and it helps me make sure I have the correct contacts.


    Kareem S.

I've integrated HubSpot for my Daily Tasks

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
I use Hubspot for staying on-top of my to do's, tasks for prospects. Hubspot makes it very easy for me to track all of my potential prospects, and making sure I stay on-top of my follow-ups.
What do you dislike about the product?
HubSpot is only good when it comes to basic needs for a CRM. When you are needing more integrations, features, it can be difficult to use.
What problems is the product solving and how is that benefiting you?
Mainly staying on-top of follow-ups, tasks, and checking in on customers who haven't been contacted in some-time.


    Gary P.

I did well managing my projects with Hubspot!

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
I like the great functionalities of Hubspot as a project manager, I like to know who interacts with my emails thanks to Hubspot, and I also like its Smart marketing online functions, as it helps me to increase my customer base.
What do you dislike about the product?
In my experience with Hubspot I have been able to improve the productivity of my business through its excellent functions, but I have not found any fault. I have no complaints about the app.
What problems is the product solving and how is that benefiting you?
Hubspot has helped me attract customers thanks to its excellent functions as a CRM application, and has allowed me to send intelligent automated emails. Thanks to Hubspot I have improved the productivity of my work team thanks to its project management tools
Recommendations to others considering the product:
Hubspot is a magical tool that will allow you to establish smart digital Marketing strategies, which will help you boost your sales and your business productivity. You will never regret downloading HubSpot, it is wonderful!


    Ashley L.

Best CRM I've used

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
I love this CRM because of the way it combines sales and marketing efforts. I feel more like I'm part of a collaborative team than ever before simply because I can hop on the phone with someone from marketing and we can tackle issues, brainstorm campaigns or lists, etc. all within the same system.
What do you dislike about the product?
Sometimes it does feel like there is A LOT to it, but I'm still learning so I'm sure things will become clearer and less overwhelming with time.
What problems is the product solving and how is that benefiting you?
I use it primarily in sales. It allows me to sell more efficiently with hubspot sequences and templates. I'm also easily able to see what marketing has been saying to specific leads.


    Jack D.

Experience with HubSpot

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
The thing I like best about HubSpot CRM is the many automation features that are offered to you.
What do you dislike about the product?
Occasionally HubSpot CRM's forms can be quite restrictive.
What problems is the product solving and how is that benefiting you?
The main benefit of using HubSpot CRM has been the time saved through automation using emails and workflows.
Recommendations to others considering the product:
Very easy platform to use for beginners, whilst also offering a wide range of tools and features for more advanced users. Always make use of the support chat as the team are knowledgeable and have always been on hand to fix any issues that arise.


    Rudy K.

Hubspot saved our team time and money

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot took all the separate tools we were using before and combined them into one platform. Now we can manage all of our marketing activities (email, social, segmentation, etc) in one place instead of having to jump between 3+ different platforms. It took very little time to figure out how to use it, and their customer service team is incredible at answering any questions you may have about using the tools.
What do you dislike about the product?
The only problem I've noticed with Hubspot is that they will have intermittent errors occur every once in a while. There are still some bugs that need to be worked out in the email builder, and occasionally we'll lose access to some parts of the platform, but overall there isn't much to complain about with Hubspot.
What problems is the product solving and how is that benefiting you?
Before we had Hubspot, we were using at least 4 different platforms to help us carry out our everyday marketing objectives. Since purchasing Hubspot, we now only pay for one platform that can do essentially everything the other platforms did, only better. Their email templates are superb, their method for scheduling social media posts is simple and intuitive, and their automated workflows are stellar.
Recommendations to others considering the product:
If you're looking for a CRM that can literally do it all, you need to look into Hubspot. It manages every aspect of our content marketing strategy perfectly. Their support is incredible, and it's really not that expensive if you're not an enterprise-level business.


    Marketing and Advertising

An essential part of our daily business processes

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
Using the marketing and sales HubSpot platforms, having our CRM based in the same place just makes sense
What do you dislike about the product?
There are still some limitations or difficulties when conducting large scale CRM migrations across platforms
What problems is the product solving and how is that benefiting you?
Managing contacts across the sales and marketing lifecycle


    Shanice B.

Simple to use, not a steep learning curve

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
The tutorials are very straightforward. The Hub Spot team did a great job setting up the introductory emails, the how-to videos and were quick to answer any of my questions.
What do you dislike about the product?
I wish there was an extension for Google Calendar where I could schedule across our entire team.
What problems is the product solving and how is that benefiting you?
Managing our contact lists, following up with clients, and prioritizing tasks.
Recommendations to others considering the product:
Ensure that you get your whole team onboard. That's when the product really shines.


    Mason E.

The easiest way to automate emails

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
The workflow feature of Hubspot makes setting up email campaigns completely idiot-proof.
What do you dislike about the product?
The administration and configuration can be a bit tricky - not the most intuitive interface.
What problems is the product solving and how is that benefiting you?
By having Hubspot integrated with Salesforce, we can easily segment our customers by any type of cut and ensure we are marketing the right content, to the right people, at the right time.


    Tanish P.

Truly Infallible- No Other CRM Does It Better Than HubSpot. Period.

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
I like everything about HubSpot. Right from the beautiful intuitive interface to its lead handling capabilities to its advanced reporting and analytics. The fact that I am able to come up with a pitch as soon as I open up and read the activity of the lead is because I get all the relevant information about what the lead did on our website and the web-pages that they visited. The fact that I able to able to record calls and also take notes while talking is stupendous! The task feature also helps as sometimes you have so many little tasks to do that remembering all of them in your head becomes impossible. You get an email that reminds you of the task. You can also assign tasks to other team members. I use the email templates quite often as well.
What do you dislike about the product?
As mentioned in the title, I find no feature or decision of their product philosophy/design to be irritating or of causing ire. Sometimes because of all the extra add-ons and features, the pricing can increase a little bit. But even that is not that big of a deal for us.
What problems is the product solving and how is that benefiting you?
We use HubSpot to turn pre-qualified leads to opportunities/potentials. We are a team of 7 who handle all the leads. The leads are generated from SEO, AdWords, Email, etc. The CRM is connected to HubSpot social and all of the lead activity and details are extracted from there.
Recommendations to others considering the product:
Try At Least Once. You'll Definitely Stay.