Sales Hub Professional
HubSpotReviews from AWS customer
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Fantastic Tool For Collaborating With Workers & Handling All Sales Needs
What do you like best about the product?
The ability to track leads from google, facebook, on site and when they click links in your emails. You can keep track of leads from beginning to the end of your sales funnel and document engagement along the way.
What do you dislike about the product?
Kind of a beast to get setup, but well worth it. The main time to setup is in the customization to make all of the fields fit your business' industry. This is also part of the genius of this system. You can completely make it your own and work how you want it to for your common workflows.
What problems is the product solving and how is that benefiting you?
Internal notes about clients, this was a big issue when only using gmail. This changes the way we interact with prospects and allows us to turn more of them into clients. The tasks are also great, this helps us keep up with following up with warm leads to bring them back around to close them.
Recommendations to others considering the product:
Give the free trial a run. It is very feature rich and will give you a good understanding of how some of the paid upgrades can literally change the way you run your business.
HubSpot
What do you like best about the product?
I think HubSpot excels at being a one stop shop for many different features (CRM, email workflows, call center, etc.)
What do you dislike about the product?
Honestly can't think of any complaints, but I'm still learning more about it
What problems is the product solving and how is that benefiting you?
Keeping track of all the conversations between teams, as well as automating between other tools that involve crossposting on FB (very helpful).
It's very helpful and easy to manage
What do you like best about the product?
What I like the best is that it is very easy to manage.
What do you dislike about the product?
sometimes there is a downtime. and sometimes it is confusing. But in time you will be used to it
What problems is the product solving and how is that benefiting you?
Very easy to use and easy to update everything
Recommendations to others considering the product:
Easy to use and manage
IT DOESN"T WORK
What do you like best about the product?
Like all CRM's it does track progress. But since it doesn't work as advertised it's very frustrating.
What do you dislike about the product?
The phone auto dial hasn't worked since last week. NO communication except they acknowledge the problem. NO Follow up at all.
What problems is the product solving and how is that benefiting you?
Frustrating using this when it doesn't work as advertised.
Easy to use
What do you like best about the product?
Hubspot is easy to use and quite user-friendly for basic functions. I'd say reporting ability is lacking, and customer support is not great or super easy to contact. But, it is built to move quickly around.
What do you dislike about the product?
There is not a lot of depth to Hubspot, especially when it comes to reporting. Pulling analytics or pre-crated dashboards are not super insightful or helpful to use the data that lives inside hubspot.
What problems is the product solving and how is that benefiting you?
Using it as a sales/campaign solution that allows us to keep prospect data. It is lightweight and doesn't require much user training for first time users.
HubSpot CRM
What do you like best about the product?
It is easy to use and learn. I love HubSpot Academy. Definitely a software that is very user friendly. I am able to keep track of all my records. Including emails, calls, and even my sales pipeline. I also enjoy the fact that all my contacts are very nicely organized.
What do you dislike about the product?
I have found anything that i dislike, yet. I just started using it.
What problems is the product solving and how is that benefiting you?
Helps me keep track of leads and the my sales pipeline. It also helps me stay organized with my emails, calls, and everything else. It's great!
Recommendations to others considering the product:
I recommend for new users to use HubSpot Academy.
Great for start up businesses
What do you like best about the product?
I love how easy to set up Hubspot is, and that users can easily design workflows, templates, and sequences to enhance their day to day sales efforts.
What do you dislike about the product?
I think the one dislike is the cost for emails and contacts. It would be much easier to use if we could fully switch over to using the email side of things, but the cost is a little high.
What problems is the product solving and how is that benefiting you?
It has been great to priortize contacts and add automation for the sales team.
Great experience
What do you like best about the product?
Simple to use CRM application with more than enough tools and integrations to make our business run. In my experience, they have excellent customer support.
What do you dislike about the product?
I would like more control over onboarding new employees through HubSpot Academy training. For instance, to set up a unique certification.
What problems is the product solving and how is that benefiting you?
We focus on sales process automation and lead management.
Recommendations to others considering the product:
Give them a try. Great company and great CRM.
I love sequences!!
What do you like best about the product?
I use/love Hubspot for two reasons in particular:
1/. I can create sequences that allow me to make sure to stay top of mind with my prospects & clients.
2/. It's easy to use as a CRM especially with task reminders.
1/. I can create sequences that allow me to make sure to stay top of mind with my prospects & clients.
2/. It's easy to use as a CRM especially with task reminders.
What do you dislike about the product?
Filters are not always easy to understand
What problems is the product solving and how is that benefiting you?
Easy to create accounts and follow up with your Sales & Marketing actions. I have gained time on my workload and with the creation of deals, know exactly where I am and who to focus on more.
Recommendations to others considering the product:
Try it out first and see if it fits your requirements
Efficient and user experience friendly CRM
What do you like best about the product?
I appreciate the 24/7 help option either by email, messenger, or phone call. The customer service support is really reactive and always sends support documents in regards to the question.
I also really enjoy using the call option. My calls get registered and my manager can monitor my productivity and notes related to the call.
A big plus is the sequencing. I can be extra efficient with prospecting. I choose all the contacts I want to contact using the same type of email and then register a follow up for example in 3 days.
I also really enjoy using the call option. My calls get registered and my manager can monitor my productivity and notes related to the call.
A big plus is the sequencing. I can be extra efficient with prospecting. I choose all the contacts I want to contact using the same type of email and then register a follow up for example in 3 days.
What do you dislike about the product?
- I cannot delete some "duplicates" from the duplicates list. Sometimes they are just child companies with the same URL.
- It is not that I dislike but it can be difficult to manage: The option to have contacts be automatically registered into the CRM from the email box. Sometimes some sales reps send many emails at once and by the end of the day there is many important contact information missing. Maybe an obligatory champ option in the add-on would help.
- It is not that I dislike but it can be difficult to manage: The option to have contacts be automatically registered into the CRM from the email box. Sometimes some sales reps send many emails at once and by the end of the day there is many important contact information missing. Maybe an obligatory champ option in the add-on would help.
What problems is the product solving and how is that benefiting you?
- Sales Dashboard: has really helped us monitor pipeline progress and prospection productivity.
- Hubspot's Filtering option is really strong. I can export contacts for many different reasons.
- Bulk selection and delete option. I can change for example the lead status of 100 contacts at once!
- Hubspot's Filtering option is really strong. I can export contacts for many different reasons.
- Bulk selection and delete option. I can change for example the lead status of 100 contacts at once!
Recommendations to others considering the product:
The additional onboarding option is really useful. You can ask very technical and precise questions. However, they only accept once a week training for like 30 minutes which I found ridiculous especially after voluntarily paying extra.
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