Sales Hub Professional
HubSpotReviews from AWS customer
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Sales made easy!
What do you like best about the product?
Love the sequence feature - less manual follow up, more time to spend connecting with leads and customizing follow-up for particular clients.
What do you dislike about the product?
At first, I didn't love the layout of the main contact screen - there's a lot to look at initially, but once you get used to it and customize each page per your preferences, it's super easy.
What problems is the product solving and how is that benefiting you?
Manual follow up is a thing of the past! Having snippets, templates and sequences ready to go for clients offers the quickest response time = more sales.
Recommendations to others considering the product:
Go for it! Atleast give it a trial if you are skeptical. It will simply all aspects of sales, marketing and operations.
Great CRM
What do you like best about the product?
What I love about HubSpot is that it keeps me on track and it keeps my customers priority. I've used HubSpot for over two years and I utilize so many of the tools even when I am not on the phone dialing for dollars, as we call it, HubSpot is my personal secretary sending emails, logging when customers open them and giving me a heads-up on their interest level. I set tasks, maintain relationships, create new leads, invent email templates and sequences for our team, and manage the overall relationships with all our customers year round. I have been able to increase sales 10%, increase interest from our customers and impress the owners of the company.
What do you dislike about the product?
HubSpot has gone through a few growth sprits and although they have been able to manage them well, I was spoiled by how well everything worked, so when it doesn't work to my expectation I became frustrated. If I could make a request, I would ask that HubSpot automate emails in sequences to be able to send a second set of emails out to all my customers who had not opened the first email.
What problems is the product solving and how is that benefiting you?
HubSpot has given me the ability to handle all of my customers. What I mean by that is now I am keeping them in a rotation of calls, emails, check-in and sales. They have resolved the issue of tracking emails individually, making notes on sticky pads as to when to call customers back, automated monthly emails to customers, and set up tasks for a year in advance. In addition I use HubSpot to talk with others on our team, set tasks up for them and share information across the US and across the World.
Recommendations to others considering the product:
If you are looking for a single CRM to house all of your data, keep it clean, reliable and available to use when you need it to ensure your business can run more efficiently, then HubSpot is the right choice. This CRM has been great for my day-to-day sales needs and can increase your relationships when all the tools are used.
Great system and excellent automation!
What do you like best about the product?
HubSpot has helped me and my team automate our sales process. With templates, ability to enroll in sequences, as well as tasks, this CRM has truly made our day to day work more efficient and reduced manual tasks that take up time.
What do you dislike about the product?
There are frequent glitches in Hubspot that can affect the usability of the system.
What problems is the product solving and how is that benefiting you?
Being able to see when prospects open my emails; automation of scheduling meetings; logging calls made easier.
Spot on.
What do you like best about the product?
Love the ability to track movement and stay on top of prospects through the configurable grids, tasks and alert functions.
What do you dislike about the product?
Inability to remove contacts automatically when disqualifying them through a call disposition. Contact will stay in the list and must be manually skipped or manually deleted from the list grid.
What problems is the product solving and how is that benefiting you?
Tracking email activity with prospects and tasking important actions. Eliminating the risk of actions falling through the cracks.
Templates
What do you like best about the product?
Being able to create templates has saved so much time when it comes to making sales. The process is simple and the time it saves is priceless.
What do you dislike about the product?
There simply isn't a single thing I dislike about Hub Spot. In fact, I am learning more benefits of this CRM daily.
What problems is the product solving and how is that benefiting you?
Having all client information at my fingertips has been amazing. NO MORE searching through endless notes and papers. The biggest benefit has been the time it saves.
Recommendations to others considering the product:
Really that only advice I have is that if you are considering Hub Spot, DO NOT HESITATE. You will not be sorry
CRM (Templates)
What do you like best about the product?
Templates on HubSpot are a game changer. Saves so much time and are personalized to our clients. Easy editing.
What do you dislike about the product?
There are so many crashes and email delays sometimes. That bug can be fixed.
What problems is the product solving and how is that benefiting you?
Setting a HubSpot score and having all the information in the activity section of the timeline helps us to prioritize our leads.
Hubspot Review
What do you like best about the product?
The template portion of the CRM is the greatest function. I like that it keeps track of all the contacts and automatically adds new ones who send e-mails. The tasks option is great for keeping me in line with remembering who to reach out to and when. The quality of the support received is great. Whenever we have had an issue - support usually works with us to figure out how we can make the situation better. The functionality of the documents is great because it allows us to see who has clicked on the link - how long they have viewed it for - and how many times they have opened it.
What do you dislike about the product?
I wish the features were a bit more detailed and easier to sort.
Wish the Deals section had more function for customization.
Would like the dashboard to be more personalized to my status as opposed to the whole team.
Wish the Deals section had more function for customization.
Would like the dashboard to be more personalized to my status as opposed to the whole team.
What problems is the product solving and how is that benefiting you?
Streamlining Leads and keeping track of contacts, emails.
Recommendations to others considering the product:
Its a great platform for sales and keeping contacts handy - which can be accessed from any computer that has internet access. Great tool for working from home and on the road.
One of the Best CRMs I have Ever Used
What do you like best about the product?
Workflows are fluid. For the most part the site is fairly user friendly and has plenty of options that will work for just about any business model. I've used ZoHo before but Hubspot has them beat as this point.
What do you dislike about the product?
I wish you could have attachments saved to template emails. I also wish that when I make a call - the call time and length was automatically logged into hubspot and that a window would pop up during the call for me to make notes ON THE SPOT or POST CALL.
What problems is the product solving and how is that benefiting you?
Workflow & Data Management --- confidence that are data is secure.
Recommendations to others considering the product:
Give it a chance 90 days - you'll be glad you did.
Best CRM ever
What do you like best about the product?
Using Sequences has saved a huge amount of time when it comes to following up leads. We can set an automated sequence of 5 personalised emails to send at different times if that customer doesn't get back in touch with us. This has increased our sales success and potential for sales, whilst saving time due to the automated process. The free knowledge transfer and recommendations from HubSpot are also really influential, especially for inbound marketing.
What do you dislike about the product?
The full integration with calendars and email is simple if you have a Gmail account, but is trickier if you have independant emails. We can get our emails synced up and use the Outlook integration well, but you can only get the Calendar integration to work if you create a full Gmail account.
What problems is the product solving and how is that benefiting you?
Easy for all users to understand and use, but can be customized if needed. The contact timeline and deal filters are my favorite features of the CRM.
Hubspot Review
What do you like best about the product?
The way to manage customer interactions is super helpful. I can create a lists of contacts with filters, then adjust columns to view last activity and lead status. Once I get into a single contact I can then pin the most important status to quickly review where I am at with clients.
What do you dislike about the product?
Tasks can get out of hand quickly, it would be nice to filter tasks or have them broken into subheadings. Ie, filtering out tasks that are assigned from Sequences or creating task view for high priority contacts/companies only
What problems is the product solving and how is that benefiting you?
It keeps me organized by letting me view lists of contacts or companies in any capacity that I can filter in. It helps me create target prospecting lists for my territory
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