Sales Hub Professional
HubSpotReviews from AWS customer
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Best Sales software I have used
What do you like best about the product?
I have been using HubSpot for the past 2 years. After working with other sales software (without mentioning names), I highly recommend it. The level of proficiency in the tools and the customer care is unmatched. It provides multiple features that makes my daily tasks much easier.
What do you dislike about the product?
The call feature is hard to figure out and I have faced trouble with it in the past.
What problems is the product solving and how is that benefiting you?
Being a remote worker for my company, and dealing with various time zones, HubSpot has helped me organize my daily work flow by sending me email reminders of tasks when due. The details on the contact page indicating where, when and how a deal has submitted an inquiry makes it much easier to follow up.
Recommendations to others considering the product:
Highly recommended
Great time saver!
What do you like best about the product?
I love how much time I save using Hubspot templates, auto email marketing and auto social media postings. I also love the customer insight of what my customers are doing with my marketing efforts.
What do you dislike about the product?
Having to retype company info for new contacts under a parent company. It is duplication of efforts.
What problems is the product solving and how is that benefiting you?
My biggest gain has been knowing when clients are opening my emails and getting reports of individual activities. This has allowed me to follow up on hot leads and increase my conversion. I have also saved time by using the templates with sales documents imbed feature.
Recommendations to others considering the product:
Try the free demo and the phone application. Also ask the chat feature a question on how to do something. They are great!
Love the Hubspot CRM!
What do you like best about the product?
I love that all my clients' information can be found in one place! I can call, text, or email directly from the CRM. Plus, it keeps a history of all our interactions so I know exactly where we're at with any individual. And to top it off, they save your templates and snippets for emails so I don't have to memorize a million different emails regarding the same issues.
What do you dislike about the product?
I would love if Hubspot would save emails I receive even if I haven't talked with them on that specific thread conversation yet.
What problems is the product solving and how is that benefiting you?
I save quite a bit of time by using HubSpot. I don't have to go looking in a thousand places for the basic information I need. I can call straight from the CRM without skipping a beat.
Recommendations to others considering the product:
Add tailored integrations. Find ways to integrate Blip Billboards!
Hubspot is a solid tool for client work
What do you like best about the product?
We conduct cold calling and emailling for clients and Hubspot is the perfect tool for collaborating with teams. It is easy to train new users on as well. We use templates which helps particularly well with streamlining the process. We also are able to house the touch points in order for clients to understand cadence and sales processes that accompany your sales strategy.
What do you dislike about the product?
There is nothing in particular I disilike.
What problems is the product solving and how is that benefiting you?
Having to send multiple emails, I find the template tool to be especially useful. I Have realized how much time I can save simply by having a solid e-outreach.
Recommendations to others considering the product:
Consider the size of your team when considering features. Often you don't need the fanciest system to be able to get things done.
My experience has been good but could be better.
What do you like best about the product?
Templates are really helpful, also the ability to add contacts via excel sheets makes things easier. I like being able to send my schedule to people through the meeting scheduler that is a huge convenience. Snippets is another big thing I discovered on the site.
What do you dislike about the product?
One thing I dislike is not being able to send bulk/ mass messages to my contacts. It is an added feature I have to pay for. So I just copy my templates and use another platform to send those bulk emails. I understand that mass messaging is available but it is an upgrade that I have to purchase and I do not need the rest of the upgrades it comes with.
What problems is the product solving and how is that benefiting you?
Setting meetings. Before Hubspot, I had to go back and forth a couple of times with emails on trying to figure out times. But now, with Hubspot that email is now down to one.
Recommendations to others considering the product:
Make it easy to send mass messages.
A great way to stay organized in a busy work environment.
What do you like best about the product?
Very easy to use and understand. A simple process with effective relationship management.
The mobile app is also very easy to use and all important features are not eliminated on the mobile version as some CRMs are.
In our office we do a lot of power-calling with our leads. HubSpot makes it super easy to call and make notes while maintaining a face paced work environment. I really enjoy that about HubSpot.
The mobile app is also very easy to use and all important features are not eliminated on the mobile version as some CRMs are.
In our office we do a lot of power-calling with our leads. HubSpot makes it super easy to call and make notes while maintaining a face paced work environment. I really enjoy that about HubSpot.
What do you dislike about the product?
it would be nice if it was a little easier to input customers information (ex. address/work info etc.). We often get our leads through a different platform and will have to move the customers information in to HubSpot. This can take a lot of time that I feel could be a lot easier. That's probably the only thing I dislike about HubSpot.
What problems is the product solving and how is that benefiting you?
It's solving the problem of forgetting about long term customers especially but also short term.
HubSpot also solves the problem of getting lost in the busy work-life that we all experience in our team. We deal with hundreds of customers every month and to do it without HubSpot would be an absolute mess and a challenge. HubSpot makes it easy to stay on top of all files no matter what the urgency or importance level is of the customer.
HubSpot also solves the problem of getting lost in the busy work-life that we all experience in our team. We deal with hundreds of customers every month and to do it without HubSpot would be an absolute mess and a challenge. HubSpot makes it easy to stay on top of all files no matter what the urgency or importance level is of the customer.
Recommendations to others considering the product:
I have used many CRMs that are difficult to use and navigate through. Learn the simple system with HubSpot and make customer relationship management easy.
I currently use Hub Spot for CRM
What do you like best about the product?
Hub Spot is good for keeping in contact with your customers. The service offers several components that make managing your customers efficient. There are tools like chat and forms that are great to have for a small company.
What do you dislike about the product?
I find myself using Hub Spot less frequently. I am not completely satisfied with the segmentation of the contact list. The price for the app starts out great but jumps exponentially if you want to take advantage of other features. The starter pack is affordable starting at $50 per month but jumps to $400 a month for the next tier. The marketing portion is good but needs tweaking to make it more user-friendly.
What problems is the product solving and how is that benefiting you?
Unfortunately, I am not experiencing the ROI for this app. I've used the marketing email portion quite a bit but I am not seeing conversions. Initially, the chat function was utilized quite a bit by customers in the beginning but no one is using the chat function currently. I also use forms but no one is using the forms to sign up for our products and services.
Regional Account Executive
What do you like best about the product?
I like the ease of use. Its very easy to create deals, tasks and sync them with other tools.
What do you dislike about the product?
Needs to be automated. When I select demo held, should be an opp created automatically.
What problems is the product solving and how is that benefiting you?
Im utilizing it for sales, the benefits are having everything in front of me. Makes it easy to track
Staying Organized & Efficient
What do you like best about the product?
I love the templates & sequences, sending emails is easier than ever before. The ability to check when people have interacted/clicked on my emails is incredibly helpful for my position.
What do you dislike about the product?
There seem to be some glitches. I often get notifications that someone is clicking on an article I sent, when it's clear that's not the correct associated contact.
What problems is the product solving and how is that benefiting you?
It is ultimately helping me understand the best ways to engage with my potential prospects, through scheduled sequences & templates. Hubspot helps me stay organized & efficient.
Seamless inbound sales CRM that leverages technology to make your life easier.
What do you like best about the product?
One of the most helpful aspects of HubSpot is the ability to see who is viewing the emails being sent out and when which allows timely follow-ups to be made.
What do you dislike about the product?
It's easy to get overwhelmed with task creation and follow-up due to limited ability to apportion out tasks on your schedule without micromanaging each task.
What problems is the product solving and how is that benefiting you?
HubSpot helps provide a solution to the all-present sales problem of who to reach out to. With the email tracking and marketing capabilities built into HubSpot it allows it be a one stop shop of being able to reach out to warm leads at the right time.
Recommendations to others considering the product:
If you're looking for an inbound marketing CRM HubSpot is a strong contender.
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