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Socotra review
What do you like best about the product?
Quick to spin-up new environment and support.
What do you dislike about the product?
1. Misses many common insurance features.
2. Long wait time for feature request implementation.
2. Long wait time for feature request implementation.
What problems is the product solving and how is that benefiting you?
Policy admin system for auto insurance.
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Socotra policy admin partnership has been great
What do you like best about the product?
I appreciate the flexibility and configurability that the Socotra policy admin system provides. It allows us to have a single source of truth for our product attributes and business rules that can be imported into their system. In addition, the Socotra staff assigned to our account has been very responsive to our questions and concerns. Our partnership with them has been great.
What do you dislike about the product?
Unfortunately some features that were requested were not completed in the time frame committed.
What problems is the product solving and how is that benefiting you?
We are looking to use a single policy admin system for all of our of life and health products. Socotra provides the flexibility and configurability that we are looking for in a policy admin product. Socotra also helps us to get out products to market more quickly.
Recommendations to others considering the product:
Our partnership with Socotra has been very good. They have a nice product that is flexible and configurable for many different insurance products. They are generally very responsive to feature requests but getting them completed may take some time. They have a number of requests in their backlog and your needs may not always be a top priority.
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