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4-star reviews ( Show all reviews )

    Yatish Tiwari

Has good scalability and an easy setup process

  • August 29, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Zoom for meetings, conferencing, and presentation purposes. We use it for end-user management as well.

What is most valuable?

Zoom has all the essential features.

What needs improvement?

The platform's feature for screen sharing needs improvement. We should be able to pause it while checking emails or messages in a meeting room, similar to Webex.

For how long have I used the solution?

We have been using Zoom for a couple of years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

We have 4,000 to 5,000 Zoom users in our company. It works fine in terms of scalability. We have plans to increase the number of users.

Which solution did I use previously and why did I switch?

Different organizations use different collaboration tools. I use Zoom as it is easy to use, and my current organization uses it. I use Webex and Teams as well.

How was the initial setup?

The initial setup is easy. It requires five to ten minutes to complete. We need to download it on our system, register, and install it.

What about the implementation team?

We implemented the product in-house.

What other advice do I have?

I recommend Zoom to others and rate it an eight out of ten.


    reviewer2194749

High quality video, simple to use, and quick setup

  • May 25, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use Zoom for virtual meetings.

What is most valuable?

The standout feature of Zoom is its excellent connectivity, offering high-quality audio and video. Additionally, its familiarity stems from being an early adopter in the field of online communication during the onset of epidemics. Previously, I had used a different system for video conferences in another company, which primarily relied on room-based conferences rather than peer-to-peer video conferencing. However, with the need to communicate directly with peers, Zoom emerged as the first and preferred choice for me. Overall, I consider it the top option and the primary tool I use. Additionally, the solution has all the functionality I need.

What needs improvement?

In addition to Zoom, I frequently utilize Slack, and I particularly appreciate its huddle functionality. What I find appealing about Slack is the ability to simultaneously chat and have video capabilities. It would be beneficial if Zoom offered similar features integrated with some form of channel system, although I acknowledge that I am not involved in the product management aspect. Personally, I believe this integration would make Zoom even more compelling and engaging for users like myself.

For how long have I used the solution?

I have been using Zoom for three to four years.

What do I think about the stability of the solution?

We have had some issues with the connection but this could be my ISP and not the solution.

What do I think about the scalability of the solution?

The scalability of Zoom is good.

We have had a lot of users using the solution in the past.

Which solution did I use previously and why did I switch?

I have used Webex and Zoom has better quality.

How was the initial setup?

The initial setup of Zoom was not difficult. A corporate account can be more difficult. The time it takes for the implementation is quick, approximately 15 minutes.

What other advice do I have?

I would recommend this solution to others.

I rate Zoom an eight out of ten.