Payment Screening

What do you like best about the product?

The visibility of data on the executive summary section is really helpful, I can quickly get insights at a glance and fill my MI reports quickly and accurately.

What do you dislike about the product?

I don't like the fact that there is no geolocation feature when reviewing transactions. I would like to be able to see the location of transactions being carried out.

What problems is the product solving and how is that benefiting you?

We struggled to find a platform that could help us monitor transactions properly. We worked with vendors who either couldn’t keep up with the rules we needed or didn’t fully understand our requests, and they weren’t willing to collaborate with us to get things right. ComplyAdvantage has gone beyond our expectations, especially thanks to our account manager , Chemilla Lambert. She has been amazing.

What do you like best about the product?

Easy-to-use interface, with good communication and solid problem-solving. The rule logic is straightforward to understand and isn’t cluttered with unnecessary information, which makes it simple to work with.

What do you dislike about the product?

At times, it feels like the rules aren’t flexible enough, and the options for developing or customizing the interface seem limited.

What problems is the product solving and how is that benefiting you?

I appreciate the flexibility of having prepared comments available in the production interface; however, I’d really love it if the interface allowed more than 10 preset comments. Also, the AI integration and rule segmentation are helpful, but they could be clearer and more streamlined within the workflow.

What do you like best about the product?

Great, easy-to-navigate interface. The filter features across the alert and transaction dashboards make quick analysis and finding details effortless. Additionally the executive summary really streamlines data reporting. The rule info tab is a great tool for quickly jogging my memory on specific rule codes. The system captures integrated data via API accurately, which optimizes our rule performance. Our customer success manager has been exceptionally helpful with troubleshooting and configuring the changes we need. Support is always readily available, and responses are prompt. Would love to see more AI-powered capabilities for capturing behavioral patterns

What do you dislike about the product?

A major drawback is the lack of notifications and auto-refresh on the alert dashboard. It makes it tedious to constantly hit refresh manually to catch new alerts and respond promptly. Also, the external URL links shared for sanctions and warnings are often broken and return an error response.

What problems is the product solving and how is that benefiting you?

The system is effective for live transaction monitoring and aid in mitigating risks and strengthening our overall fraud prevention and AML/CFT compliance efforts

What do you like best about the product?

Extremely clear UX, the ability to screen multiple vendors at once, detailed search filters

What do you dislike about the product?

Sometimes I will search an entity that I have already screened, and if the name is a bit off, it will not show up. It would be nice to have the ability to search for more ambiguous names, and have any entities that are close to the name show up.

What problems is the product solving and how is that benefiting you?

We are able to sanction screen vendors and recipients in order to deliver our product

What do you like best about the product?

It classifies all the alerts on names and location basis, it easier to identify hits.

What do you dislike about the product?

Nothing really its all useful features that help me.

What problems is the product solving and how is that benefiting you?

Helps identify negative news

What do you like best about the product?

It has mayny functions, we can download reports, search, set dates etc. The downsides is that it has also a lot of irrelevant content which are not actually P&S matches and and takes time to go through. Also a couple of times the PEP match was not identified in a timely manner. For heads up we use comply advantage for P&S screening and for AML alerts.

What do you dislike about the product?

CA to improve they can use AI to better filter articles related to a person for a P&S screening, to filter out irrelevant articles and search in the articles for age or other relevant information to resolve it with outhuman interaction required. The irrelevant matches create a lot more workload epsecially when you can find the information easily on the match or on open source.

What problems is the product solving and how is that benefiting you?

on a positive note, CA has been a good system, helping identify potential matches and true matches, and is giving the relevant articles and open source so you can elaborate your search and is quite user friendly. It is also very straightforward to open those or search the content of the articles. or to add comments and download reports.

What do you like best about the product?

I like the fact that it covers sanctions screening and adverse media well, and that with MESH it now also includes the additional element of customer risk rating. The team is supportive and responsive.

What do you dislike about the product?

What I may have missed in CSOM is now included in the updated MESH system, so at the moment I’m happy with it.

What problems is the product solving and how is that benefiting you?

It helps us meet regulatory requirements for PEP and sanctions screening, adverse media checks, ongoing monitoring, and customer risk rating. Customers also have a unique identifier, which makes it easier to track and manage them consistently.

What do you like best about the product?

The speed is what I like best about ComplyAdvantage. It helps us get the information we need quickly and makes the compliance process much more efficient. From quick questions to solutions, they do deliver it with speed and performance.

What do you dislike about the product?

The pricing could be cheaper. ComplyAdvantage is a valuable tool, but a more flexible or affordable pricing structure would make it even better.

What problems is the product solving and how is that benefiting you?

ComplyAdvantage is helping us improve our monitoring process and manage compliance risks more efficiently. Although we initially struggled with the new monitoring scenarios, their team quickly proposed practical solutions to reduce the ratio, which helped us save time and improve the workflow.

What do you like best about the product?

It provides comprehensive coverage of the essential AML checks, supported by an API-enabled technology setup.

What do you dislike about the product?

There are far too many false positives in the adverse media screening. Also, I’m not able to run more precise searches using a person’s name and date of birth, which makes it harder to narrow down the right results.

What problems is the product solving and how is that benefiting you?

A comprehensive screening and monitoring solution for sanctions, watchlists, PEPs, and adverse media.

What do you like best about the product?

Quick and easy way to search for sanctioned businesses or people. It’s also very easy to look up older results again. We have been able to integrate this with our current and upcoming systems without any issues. Its quick and reliable.

What do you dislike about the product?

I feel like I don’t know the quickest or easiest way to get help. Although I was introduced to an account manager when I first signed up, I haven’t had any contact from them since then.

What problems is the product solving and how is that benefiting you?

We handle a large volume of searches that need to be performed every day, and the record-keeping for these searches has saved us countless man-hours.