Milestone XProtect (BYOL)
Milestone Systems A/SReviews from AWS customer
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Trust review
What do you like best about the product?
provides data-driven video technology that protects people and property
What do you dislike about the product?
Very power hungry, even the client. Hard to find drivers for camera and tricky to install them
What problems is the product solving and how is that benefiting you?
Nice client, efficient way of tiling camera views. Single sign-on with Active Directory works well
Fantastic Security Solution – Highly Recommended!
What do you like best about the product?
We've been using Milestone 24/7, and it has exceeded all my expectations! The applicatie provides a seamless, user-friendly experience while offering powerful and comprehensive security features. The camera integration is flawless, and I can easily monitor multiple locations in real-time from anywhere.
One of the standout features for me is the customizable notifications. I receive instant alerts whenever there’s unusual activity, which gives me peace of mind. The video quality is top-notch, and the ability to playback recorded footage is incredibly intuitive. I also appreciate how smoothly it operates across different devices, including both desktop and mobile platforms.
Milestone’s security is second to none, offering robust encryption and reliable data protection, so I never have to worry about privacy breaches. The app's performance has been consistently smooth with no downtime, and the customer support team is responsive and helpful whenever needed.
Overall, Milestone is a fantastic, professional-grade solution for anyone serious about security. Highly recommended for both home and business use!
One of the standout features for me is the customizable notifications. I receive instant alerts whenever there’s unusual activity, which gives me peace of mind. The video quality is top-notch, and the ability to playback recorded footage is incredibly intuitive. I also appreciate how smoothly it operates across different devices, including both desktop and mobile platforms.
Milestone’s security is second to none, offering robust encryption and reliable data protection, so I never have to worry about privacy breaches. The app's performance has been consistently smooth with no downtime, and the customer support team is responsive and helpful whenever needed.
Overall, Milestone is a fantastic, professional-grade solution for anyone serious about security. Highly recommended for both home and business use!
What do you dislike about the product?
One minor point is that there is a bit of a learning curve to fully utilize all of the advanced features. While the basics are easy to grasp, it took me some time to get familiar with the more sophisticated settings and options. However, once you get the hang of it, the possibilities are impressive!
What problems is the product solving and how is that benefiting you?
Milestone plays a crucial role in ensuring the security of our hospital, not only by safeguarding the facility but also by directly contributing to patient safety.
Milestone allows for real-time surveillance of key areas, ensuring that any potential security threats are identified and addressed promptly.
What truly stands out is how this system also supports patient safety. By monitoring patient rooms, common areas, and entrances, Milestone helps staff respond swiftly to emergencies, prevent unauthorized access, and maintain a safe, controlled environment. This added layer of surveillance aids in minimizing risks while ensuring that both staff and patients feel secure at all times.
Milestone allows for real-time surveillance of key areas, ensuring that any potential security threats are identified and addressed promptly.
What truly stands out is how this system also supports patient safety. By monitoring patient rooms, common areas, and entrances, Milestone helps staff respond swiftly to emergencies, prevent unauthorized access, and maintain a safe, controlled environment. This added layer of surveillance aids in minimizing risks while ensuring that both staff and patients feel secure at all times.
IT Manager, Operations
What do you like best about the product?
Central management, granular security, great support, daily use and stability are great too. It's also easy for our users.
What do you dislike about the product?
Wish we could update firmware through milestone that would then tell us if we need to update our driver packs.
What problems is the product solving and how is that benefiting you?
We run everything from jail survelance to building security.
Preferred camera system after being an integrating for years and now end users with +3500 cameras
What do you like best about the product?
It's robust but easy to navigate, it has a plethora or permissions to create a very complex system segmented over a large organization by department. Almost anything can be done with Rules if you take the time to figure it out. I worked as an integrator for years installing Genetec, Milestone, Avigilon, Lenel video, etc, and as am end user now I still stick with Milestone for the forseeable future. I used Milestone every single day, full-time at work and running my home security system at home. Customer service is always available and eager to remote in and dive into whatever issue we may be having. Implementation is not too bad compared to some other camera or access control system, everything can be ran from one server if the system is small or the computer is robust enough. It's an open platform so is compatible with almost everything under the sun, integration into Lenel is not only supported but encourage.
What do you dislike about the product?
Downsides minor in my opinion, there are a few things I wish were available, such as a feature similar to "area access manager" in say Lenel that would allow a department to add user to their view groups but only their view groups. There are some features that would be easy to implement that I believe may be held out of updates because they are offered by a paid third party service (Boring Labs). There needs to be a way to easily run a report showing your cameras and how much storage they are consuming, features like that are heavily used as selling points for Boring Labs but realistically could just be included in Milestone. The view creation in Smart Client is fine, but customization is limited more than some competitors. Smart Wall is an option, but moving a major system from Avigilon to Milestone really highlighted the low variation in preset Milestone views compared to what was in place previously.
What problems is the product solving and how is that benefiting you?
We have thousands of cameras across dozens and dozens of buildings, without Milestone and the views that have been created within it, it would be total chaos for an officer or dispatch to try to find a camera.
Effectively manages the surveillance system with high stability and a great user-experience
What do you like best about the product?
The stability, the overall great user-experience, and how easy it is to update and keep a check on all the equpiment being used in the surveillance system.
What do you dislike about the product?
We've been using it since 2016, and we have no cons, only pros. A great product!
What problems is the product solving and how is that benefiting you?
In our line of business we need to be able to check historically (3 months back) if any incident have occured, and Xprotext Expert is great to work with. We use a centralized server so we are able to check the video surveillance remotely. We also need to check live if anything is not working as intended, and the quick login process makes it very effective to check if everyting is in order at the site where the surveillance is.
Evaluation of Milestone with SPC and Alcéa Plugins in POC
What do you like best about the product?
Opening to multiple third-party solutions
What do you dislike about the product?
Complexity of flows to open on Firewalls
What problems is the product solving and how is that benefiting you?
Opening and deletion of proprietary system
Best VMS solution I know
What do you like best about the product?
Very scalable from a free version with a few cameras to muti sites with a huge number of camera.
Most camera are suported.
Most camera are suported.
What do you dislike about the product?
Licencing complexity and hardware requirements
What problems is the product solving and how is that benefiting you?
Can integrate most of existing camera.
Cloud version need some imrpovement but solve lot of security requirement in enterprise network
Cloud version need some imrpovement but solve lot of security requirement in enterprise network
Robust
What do you like best about the product?
The reliablity of the software and hardware is top tier.
What do you dislike about the product?
When upgrading the server seems to take longer then needed.
What problems is the product solving and how is that benefiting you?
Having my staff be able to quicky review cameras and customize views to help with monitoring.
XProtect review
What do you like best about the product?
User Friendly VMS & Centralized Management
What do you dislike about the product?
Nothing about Milestone XProtect system .
What problems is the product solving and how is that benefiting you?
Centralized Management , i have more about 40 branch Xprotect solve my centralized problems
Systems Administrator
What do you like best about the product?
Ease of use, storage, cameras, functionality all there in the Management Client.
Easy to add users, AD groups to Roles and these Roles is easy to devout specific cameras to each individual Role.
Support is outstanding as well, we have a Premium service account though which may sway support for our company I suspect.
Easy to add users, AD groups to Roles and these Roles is easy to devout specific cameras to each individual Role.
Support is outstanding as well, we have a Premium service account though which may sway support for our company I suspect.
What do you dislike about the product?
If your system has many cameras (150 or more) finding it is difficult thru the Servers-->Recording Servers--> Recording Server Name
And using that Floating Filter above the Recording Server is painful as it is movable and after initializing will not return back to default unless reverting to "Reset Application Layout" then closing and reopening the Management Client.
Also I used to use the Management Client "System Monitor" to view which cameras are using the most disk space... Now after viewing it I cannot double click "Used Space" and have it auto sort by the lowest or even the highest metrics. I have to export it to an Excel spreadsheet to do that.
And using that Floating Filter above the Recording Server is painful as it is movable and after initializing will not return back to default unless reverting to "Reset Application Layout" then closing and reopening the Management Client.
Also I used to use the Management Client "System Monitor" to view which cameras are using the most disk space... Now after viewing it I cannot double click "Used Space" and have it auto sort by the lowest or even the highest metrics. I have to export it to an Excel spreadsheet to do that.
What problems is the product solving and how is that benefiting you?
We are a manufacturer of disposable plates, cups, trays, lids, utensils... and have implemented certain automation where boxes of product flow to be shipped or stored. We have used Milestone to monitor these conveyors and the video has been instrumental in it's inplementation.
Also we have setup robot's (AMR, Autonomous Mobile Robots) that can move huge pallets of product from Manufacturing to Warehouse, where we used to use personel forklifts to move. Milestone video (Live and Playback has been instrumental in trouble shooting when these robots go astray or fail to operate for whatever reason.
Besides the capturing of video of when a worker may get injuried for HR or a car crash in one of our plants parking lots at any of our 25 plants across the country.
Also we have setup robot's (AMR, Autonomous Mobile Robots) that can move huge pallets of product from Manufacturing to Warehouse, where we used to use personel forklifts to move. Milestone video (Live and Playback has been instrumental in trouble shooting when these robots go astray or fail to operate for whatever reason.
Besides the capturing of video of when a worker may get injuried for HR or a car crash in one of our plants parking lots at any of our 25 plants across the country.
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