Every backup solution has a different approach to deployment. Veeam is not in SaaS right now. It is not cloud-based. They are only on an exchange license basis. They should plan to have a cloud-based backup. Veeam has partnered with Wasabi for a backup cloud, but they should try to get their backup solution.

Moreover, the support should be faster.

I have worked with Veeam for ten months since I joined my current organization.

I rate the solution's stability a seven out of ten.

Veeam can be scalable if you have a simple interface. We have 20 to 26 users.

I have to call Veeam directly for support since we are working with them. It would take time if I raised a support ticket.

The initial setup is not easy. The package must be downloaded, and we can only install it. You have to check if Veeam is compatible with your OS. If it's not, you must go through many changes before doing it.

When deploying Veeam, you have to download the ISO package for it. It's approximately 10 GB. You have to then download the license on the portal itself and check whether it is valid. After that, you have to deploy the ISO package after mounting it to the server, in which we have to create a backup agent server. Veeam's installation isn't short; a prerequisite is that it is updated to the latest version of the OS. Only if everything is updated is the installation able to proceed. Then, you have to add the storage bucket. You can add a cloud backup using the AWS E3 bucket. And if you have a paid library or any SAN in your environment, you can add SAN to the solution.

I have distributors I am directly in contact with. They are a partner in every scenario we ask for.

Veeam has a ten-license package gives you two physical and two virtual servers you can use on any endpoint. You have to pay for the solution. It's just for server backups, so a price would be there.

The solution is not priced on its storage. If you have 20 terabytes of storage, you can add it to the solution.

If you are looking for a physical backup and have deployed on physical servers, you should choose Veeam. It has an interface that's easy to use. I rate Veeam Data Platform a seven out of ten.

We only have the enterprise backup, not the endpoint backup. It's an enterprise solution, and we have to try it out.

We use the platform to take backups of virtual machines and Office 365 mailboxes.

The product's user interface is easy for creating and restoring Windows and File Explorer backups. It provides a much better user experience compared to other vendors. It works faster as well.

Veeam's support services need improvement. Whenever we create a ticket regarding production issues with high severity, their team takes a longer time to respond. It could be better.

We have been using Veeam Data Platform since 2022.

I rate the product's stability an eight out of ten. We encountered a few downtime issues.

I rate the product's scalability a ten out of ten.

The technical support team can resolve all technical queries. However, it could be improved in terms of response time.

Neutral

The initial setup is easy because the server can be connected to the internet during installation. It downloads all the required features and configures all functionalities automatically. It takes a lot of overhead from the admins and engineers working on the process.

The implementation process takes around two days in our infrastructure as we only have a few workloads and know all the details about the policies to be configured. It requires three engineers, including system and network engineers, to execute the process.

I recommend Veeam Data Platform to others and rate it a nine out of ten.

We are using it as a data platform, with a specific focus on backup, recovery, and reporting requirements.

It offers a user-friendly approach and simplicity in operating, especially in comparison to other backup software options. A very notable feature is its ability to perform Instant VM Recovery, providing quick restoration of virtual machines. Its interface is designed to be intuitive and it also offers seamless integration with VMware storage, additionally enhancing its ease of use.

Enhancing the level of automation in IT processes would be beneficial.

I have been using it for four years.

It is a stable solution.

It offers good scalability capabilities. I would rate it eight out of ten.

Their technical support is good. After the request is raised through the portal, the technical support team will investigate the issue and provide assistance through either a call, email, or a Webex link for further help.

Positive

We had experience with EMC NetWorker, but we switched to Veeam Data Platform due to its cost-effective functionality and balancing capabilities.

The initial setup was seamless and fast. I would rate it nine out of ten.

The deployment process was done in one day.

It is an affordable solution.

It is a specific software in terms of its ease of implementation, as it provides a user-friendly interface and supports various forms of backup without the need for additional agents. It doesn't require any extra servers, licenses, or specialized configurations for applications such as SQL or Accelerator backups. I would rate it eight out of ten.

Instant recovery, ease of use, and integrations are some of the valuable features.     

I have an experience of ten years with Veeam Backup & Replication.

I would rate the stability nine out of ten.

It's highly scalable if at a proxy zone.

I would rate the scalability seven out of ten.

The technical support is quite supportive.

Positive

The setup is on-premises and takes half a day for the first part. The next part takes a few hours

The deployment process requires a few steps, to download the file and follow the standard procedure as instructed.

I would rate the initial setup nine out of ten.

The changes in pricing have been an interesting aspect. It seems to have become pricier, resulting in a reduction in affordability. There are extra expenses involved, including hardware requirements and the procurement of operating system licenses, which must also be taken into account.

I would rate the price seven out of ten.

It is convenient to create backups of virtual machines, and hard disks. It's also applicable for backing up various other services. When dealing with a heavy workload, the process of backup is designed to be straightforward. It involves transferring data from on-premise to the cloud or vice versa. This encompasses different usage scenarios.

Veeam's Instant Recovery feature allowed my organization to continue operations during file server failure by immediately restoring lost data.

Instant Recovery is an useful feature.

It is efficient but can improve security-wise. 

I have been using Veeam Backup & Replication for the last three years. 

I would rate the stability nine out of ten.

The support is good. 

Positive

It required 2-3 people to deploy. It is deployed in a hybrid manner. It took almost 2-3 hours for the process to complete.

The deployment procedure begins by accessing the Veeam Backup website to download the necessary software. Subsequently, the software is managed on the server where installation is intended. Before proceeding with installation, it's recommended to have a backup, ensuring functionality on the server. The installation process itself is distinct, not combined with the backup sector. Each step is downloadable, contributing to the installation information. The final step involves creating a backup job. Users can choose the backup type they prefer, whether it's full, implemented, or differential. Following this, the backup can be saved on desired media, such as servers.

It is not expensive and I would rate it five out of ten.

We considered other vendors but discovered that the Veeam Backup has establishment as a direct node-to-node connection and synchronization with other systems.

I can recommend that it serves as a good solution. The code constitutes a comprehensive answer. It effectively backs up all workloads. This applies to various scenarios – from email to physical and virtual machines, services, SAP DNS, and Azure DNS – allowing for comprehensive backup solutions. It extends to cloud-based backups as well. Essentially, it covers the entirety of our workload, whether on our infrastructure or network.

I would rate it an eight out of ten.

We have used the solution for combining cloud and on-premise storage, like a hybrid repository for storing our data and offloading. We have also created backups for Exchange and SQL. We also use the solution for endpoint protection like laptops and bare metal restore.

The product has introduced cloud storage, which can be used directly for backing up the data. We need not have an on-premise storage location. It makes everything easy. The product’s configuration and settings are very easy.

The endpoint protection console is not centralized. It needs to be improved. The product must improve its reporting features so that it can be used for audit purposes.

I have been using the solution for at least eight years.

The initial setup is straightforward. If everything is in place, deploying the solution takes one to two hours.

One or two people from our team can handle the deployment process. They have admin-level access to the server. It is easy. No other intervention is required.

I rate the tool’s pricing a seven out of ten. The product is expensive for small businesses. However, it is not that expensive.

The product is suitable for a BDM organization that does not have the option to store data on-premise. It is really easy to manage. It can also be restored very easily. If we have a good network speed, it does a quicker restore. Overall, I rate the solution an eight and a half out of ten.

It is a useful solution for backing up and restoring computing environments, such as machines, physical servers, and workstations. It is an easy, stable, and reliable solution.

The most valuable features of the solution are its ease of deployment, its many interesting functions, and its good performance for both backup and restoration.

The price could be optimized, and I am still waiting for support for physical hardware. However, it is currently easy to back up and restore environments with this software.

So, there is room for improvement in the pricing model and support. 

I have been working with this solution for five years. We have provided this solution to over ten customers. 

We offer it to customers who need to back up and restore virtual machines and, for the past two years, physical servers and workstations.

It's stable and performs well.

I would rate the stability a ten out of ten. 

Scalability is good if you have the right licenses and storage. Adding equipment and defining backup processes is straightforward. We are around 10 to 15 customers using this solution.

 I would rate the scalability a ten out of ten.

The customer service and support are quite good. 

The initial setup is very easy. Setting up virtual machines is as simple as clicking next, next, finish. You then add the necessary equipment for backup and restore. Once the project is set up, it's stable and manageable through Veeam ONE. You can ensure your environment is in good shape and even debug if needed.

For the deployment process, identify assets for backup, define backup and restore policies, ensure storage aligns with the environment, and verify correct licensing for the equipment.

We require four admins for the deployment and maintenance of the solution. 

The licensing model is an annual subscription, not too expensive. There are some additional costs, but it's not very expensive and you can choose any environment.

I would rate the pricing a five out of ten, in the middle. 

Overall, I would rate the solution a nine out of ten. 

I would advise determining the required disk space, defining backup policies clearly, and planning for the necessary equipment.