What do you like best about the product?

I don't like anything about it. I do admire their sales team. How you can convince organizations to buy hot garbage at 3 star michelin restaurant prices is amazing.

What do you dislike about the product?

I have too large of a list but the ones that take the cake are:
-Huge number of false positives
-I spend more time figuring out false positives vs. fixing real issues
-The UI is just ugly to look at especially after the latest upgrade to the UI
-The reports are abysmal and not helpful for regulated spaces
-Alerts are difficult to configure and fine tune
-The limited support for GCP and other cloud environments re:rules/alerts
-Lack of comprehensive attacker or threat based models or views (other vendors excel)
-Support has got to be one of the worst in the industry
-Once you sign on the dotted line, you'll be forgotten until your renewal is up

What problems is the product solving and how is that benefiting you?

It was supposed to help me solve CSPM and vulnerability management. I have to rely on other tools to actually do this for me today.