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A simple effective product for a complex boring problem
What do you like best about the product?
Product is beautiful and easy to use. Support team is incredibly helpful, and even if this is my first time in compliance process, I can continue the process relatively easy. It also has direct integration with many of the software we use.
What do you dislike about the product?
I cannot think of anything that I'd dislike.
What problems is the product solving and how is that benefiting you?
Vanta allowed me to create compliance documents easily.
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Very Knowledgeable and Detail Orientated.
What do you like best about the product?
How throuogh and percise Vanta's platform is in regards to security certifications (i.e. SOC2). Customer support is quick to respond and very knowledgable.
What do you dislike about the product?
Site refreshes are sometimes slow, and some times integration connections drop. Although that could be on the other side of the connection.
What problems is the product solving and how is that benefiting you?
A roadmap to SOC2 cert. More customers are requiring SOC2 compliance, so becoming SOC2 certified will allow us to do business with more companies.
Easy support
What do you like best about the product?
I love the traction / % completion dashboard. I shared this with customers who were awaiting our HIPAA process to be completed.
What do you dislike about the product?
It was really hard to get my employees to f/up on their tasks. They seemed to ignore the Vanta notifications / treated them as spam. I'm not sure if this is a Vanta-specific issue per se, but any way to get employees to engage more easily/in a more automated way would help.
What problems is the product solving and how is that benefiting you?
We are working with a customer that required us to be HIPAA compliant quickly, so we used Vanta to do that.
People and Product are a huge adVANTAge for SMBs (& Enterprise)
What do you like best about the product?
The sales process, for me, was outstanding. The account rep was patient and engaged, very low pressure and informed. I got clear answers to my questions. I also appreciated the rep's willingness to talk about where Vanta is strong and where other competitors have strengths. There was no fear in her at all.
They have a great team. Responsive to questions and requests for help. They have a number of resources made available to you, and the first order of business is to get you connected with an auditor to help guide you through the process. This is a huge benefit, IMO.
The product is easy to navigate. The integrations and guides are clear and I was able to get up and running quickly. The UI is clean and intuitive. The amount of templates and dcoumentation in the product is a huge benefit for a small start up like us. The feature set is as complete as any I saw in looking a four different vendors int he space.
They have a great team. Responsive to questions and requests for help. They have a number of resources made available to you, and the first order of business is to get you connected with an auditor to help guide you through the process. This is a huge benefit, IMO.
The product is easy to navigate. The integrations and guides are clear and I was able to get up and running quickly. The UI is clean and intuitive. The amount of templates and dcoumentation in the product is a huge benefit for a small start up like us. The feature set is as complete as any I saw in looking a four different vendors int he space.
What do you dislike about the product?
The handoff from sales to post-sales came with a lot of information (which is great). I had a ton on my plate and did not pay as close attention to those emails as I should have. My advice is to slow down with the post-sales hand-off and communication, get your head around it, and make sure you're clear on who is who on the team ... you will be better off for it.
Also, to be transparent: I'm. not a fan of the llama.
Also, to be transparent: I'm. not a fan of the llama.
What problems is the product solving and how is that benefiting you?
We need to get our SOC 2 Type 2 certification ASAP. There's no conceivable way I can do that without help, and Vanta is literally carrying me through the process in a way that makes sense and in which I can be successful. Our business will rely on being trusted (health and wellness and human performance), so this is a critical requirement for our GTM and growth.
Great customer service and fast onboarding. Able to get results very quickly
What do you like best about the product?
Most integrations and best customer support
What do you dislike about the product?
Expensive especially if you don't have a lot of people in your team
What problems is the product solving and how is that benefiting you?
SOC2 compliance
Essential tool for SOC2 compliance process
What do you like best about the product?
Source of truth, automated updates and integrations with key tools e.g. Checkr & G suite, and automated alerts and notifications.
Support over chat is also excellent.
Support over chat is also excellent.
What do you dislike about the product?
Billing help via chat is challenging. A phone number would save everyone time.
What problems is the product solving and how is that benefiting you?
SOC2 compliance process
friendly of use
What do you like best about the product?
Easy of integration and easy of use. Easy of implementation and Customer support.
What do you dislike about the product?
Number of features. Frequency of use. Features limited
What problems is the product solving and how is that benefiting you?
Vanta is automate the anual reviews.
Information Security Consultant
What do you like best about the product?
It's easy to use, easy to implement. I use vanta frequently, I like the number of features that supports my business needs easy to intergrate.
What do you dislike about the product?
I do not have anything come up. Their customer service is great!
What problems is the product solving and how is that benefiting you?
Audit needs
Great team and product
What do you like best about the product?
All of the Vanta team members that have helped me along our journey have been great, and the product is easy to use and well designed for how complex of a problem it is managing.
What do you dislike about the product?
There havent been any issues for us yet!
What problems is the product solving and how is that benefiting you?
Vanta manges our security compliance, adherence to them, provides great templates for getting security docs started, and helps with triaging issues when they arise.
Excellent support
What do you like best about the product?
It allow my employeer to trust in the security and the complianceof the process I do
What do you dislike about the product?
For me, as a user, I do not have any complaintregarding Vanta, because it is transparent for me.
What problems is the product solving and how is that benefiting you?
As a user, I have the agent installed in mi PC, and I also had benefits through the training in compliance and security I received.
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