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Vanta removes complexity and effort from SOC 2 compliance
What do you like best about the product?
There are 3 things that are amazing: ability to automate laborious tasks, provide templates for cumbersome document creation, ongoing monitoring of test compliance.
What do you dislike about the product?
Vanta continues to add integrations, but this is to be expected. Sometimes it's a little confusing to navigate between tests, uploaded evidence, documents, and so many of the other artifacts - however, I've already seen continuous improvement in the UI.
What problems is the product solving and how is that benefiting you?
Vanta handles many mundane activities necessary to complete the SOC 2 certification process. Doing this frees my team and me to focus on building our business by building the things that only we can build and majorly saves on opportunity cost.
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Smooth and seamless onboarding experience
What do you like best about the product?
The entire Vanta team has been extremely helpful throughout the onboarding process. From first email to continued check-ins, everyone involved has taken the time to offer tailored advice and guidance to our company.
What do you dislike about the product?
There haven't been any downsides so far! The only potential downside would be that the PaaS vendor we use to host our infrastructure does not yet have a supported integration through Vanta. However, my implementation manager has taken the time to flag this as a request to the rest of the engineering team and has been very transparent about how this is being prioritized.
What problems is the product solving and how is that benefiting you?
Vanta is chiefly addressing security compliance problems, both for our systems and vendors. Our industry requires strict adherence to certain compliance standards, and customers are particularly sensitive to any vulnerabilities due to past breaches by other vendors in the space. Vanta's automated monitors and controls are an immeasurable benefit in finding, prioritizing, and addressing vulnerabilities.
Easy to stay compliant
What do you like best about the product?
It is easy to stay compliant with Vanta on guard! They notify you with any problems, and the help desk is extremely helpful if anything arises!
What do you dislike about the product?
I would not say there is anything I have experienced with Vanta that their help team has been unable to fix or help with.
What problems is the product solving and how is that benefiting you?
Vanta helps our company stay compliant and stream lines the process with ease.
SOC 2 hassle with customer success manager & billing who doesn't care and dodges email
What do you like best about the product?
Vanta software allows you to connect your various systems internally so it can collect data and evidence needed for a SOC 2. The dashboard is then used by the auditor to perform the SOC 2 audit once the observation period is over. We were able to get our SOC 2 but only after a year of time.
What do you dislike about the product?
The support is absolutely terrible. The problem that we had with Vanta is our customer success rep never contacted us 60 days prior to renewal of our 1 year contract, so the contract never auto-renewed because we also never had the chance to have that conversation. The free month that was promised to us also was never provided per the billing statements that we have. Instead, after the renewal date had passed by a month, the account manager tried reaching out to us to try and have us renew at the SAME PRICE (which compared to other competitors is overpriced by about 80-100%) and have the contract backdated to last year and tried to provide the free month which was never provided in year 1 yet contractually obligated.
What problems is the product solving and how is that benefiting you?
Vanta was solving the problem of a SOC 2 certification which is needed with various companies when selling our solution into the organization.
Great onboarding, great product
What do you like best about the product?
Compliance and security is made easy. Vanta also helps us get our security cetifications.
What do you dislike about the product?
Nothing so far, the onboarding is smooth.
What problems is the product solving and how is that benefiting you?
Being compliant and stay on top of our security.
Very useful
What do you like best about the product?
Vanta helped us in getting our SOC2 compliance and guided us every step of the way.
What do you dislike about the product?
The process was a little more manual than we thought.
What problems is the product solving and how is that benefiting you?
Vanta is helping us to achieve our SOC2 compliance. They are helping us with every step of the way.
First time user
What do you like best about the product?
They guide you through the whole process.
What do you dislike about the product?
Once the audit stops I wish they would check on you more often.
What problems is the product solving and how is that benefiting you?
Getting SOC 2 compliance.
Vanta's Platform Continuously Exceeds Expectations While Streamlining SOC 2 Compliance
What do you like best about the product?
Vanta's platform simplified and streamlined our pursuit of SOC 2 compliance, a tedious and overwhelming process. Integration into our infrastructure and infrastructure took only minutes and proved crucial to the issuance of our Type 1 certification within weeks of implementation. Vanta's automated approach to obtaining and maintaining compliance has saved our company time and resources while providing assurance to our customers that their data is safe and secure.
What do you dislike about the product?
We rarely vouch for a platform or provider without a single issue or complaint; however, Vanta fits the profile. The claims and representations that Vanta asserts are valid and evident to customers.
What problems is the product solving and how is that benefiting you?
We leverage Vanta to achieve and maintain SOC 2 compliance. Within only weeks of procuring Vanta, we were able to implement controls, demonstrate during an audit and obtain Type 1 certification.
Vanta is a very helpful platform to get security compliance certification
What do you like best about the product?
The templates make policy documentation very easy. The procedure in accomplishing tests or controls is very helpful.
What do you dislike about the product?
Not really a dislike because if Vanta detects something missing, it tells you which one.
What problems is the product solving and how is that benefiting you?
It solves the very complicated documentation, policy making, and identifying controls that are needed in complying to the different security compliance.
Merging existing Security Policies with Vanta
What do you like best about the product?
The monitoring tools in document reviews, the recommended templates, and the evidence gathering for continual compliance are great features.
What do you dislike about the product?
While the evidence and document collection is valuable, some can seem irrelevant for business and compliance purposes. It would be helpful with an indicator of which evidence is best practice and what is required for specific purposes.
What problems is the product solving and how is that benefiting you?
At our company, we have been certified in ISO9001 and ISO27001. Still, we wanted to move away from manual monitoring and administration of compliance to a more automated and streamlined way of doing it.
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