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Great experience with getting SOC 2 Compliant
What do you like best about the product?
Every team member we worked with was helpful.
What do you dislike about the product?
We hadn't anticipated the pen test cost. It wasn't a huge deal, but something we hadn't known about during the sales process.
What problems is the product solving and how is that benefiting you?
SOC 2 Compliance to expand our market and increase sales win rate
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Easy setup and comprehensive tool
What do you like best about the product?
Setting up Vanta was extremely easy, from setting up the integrations to adding vendors and building policies. In times when we required assistance, the support and implementation assistance team was very quick to respond.
What do you dislike about the product?
We haven't had any downsides at this point. If I had a wishlist, it would be to auto-import SOC2 / ISO27001 audits automatically from more vendors and to expand the integration footprint overall.
What problems is the product solving and how is that benefiting you?
Compliance is a major requirement for our industry, and we don't have a dedicated compliance team internally. Vanta is making it possible for us to achieve our compliance goals without major overhead and investment.
Established, well thought out, with everything we need
What do you like best about the product?
We compared multiple tools, and by far we noticed that Vanta was clearly the most mature platform. It was well thought out, and you could just tell they'd been through some iterations to improve and make the software better.
On top of that, it was clear to me that they were taking customer feedback and using it to improve the platform. Vanta had a bunch of small little features, that when it came down to comparing features really set them apart. Features that just made life easier, like a JIRA integration to create tickets in your JIRA account, a new Access Management tool, and so many more things. They clearly are focused on not just telling you if you pass/fail a compliance standard, they are also building the tools you'll need to use to get there. Which was huge for us, looking at the tall mountain that is SOC2/ISO27001.
On top of that, it was clear to me that they were taking customer feedback and using it to improve the platform. Vanta had a bunch of small little features, that when it came down to comparing features really set them apart. Features that just made life easier, like a JIRA integration to create tickets in your JIRA account, a new Access Management tool, and so many more things. They clearly are focused on not just telling you if you pass/fail a compliance standard, they are also building the tools you'll need to use to get there. Which was huge for us, looking at the tall mountain that is SOC2/ISO27001.
What do you dislike about the product?
Compared to some other competitors, some categories of their integrations are a little bit lacking. They are working on it, but nonetheless.
They could improve the software overall to support non-vanta-based integrations better. Like an option to upload CSV's of users from non-supported software for access reviews, or the option to add a non-supported cloud provider so that when it says you pass a control, it'll also ask you to manually check the unsupported vendor to ensure it passes there as well.
We've had a few false positives where Vanta thinks we are passing a control but we clearly are not.
They could improve the software overall to support non-vanta-based integrations better. Like an option to upload CSV's of users from non-supported software for access reviews, or the option to add a non-supported cloud provider so that when it says you pass a control, it'll also ask you to manually check the unsupported vendor to ensure it passes there as well.
We've had a few false positives where Vanta thinks we are passing a control but we clearly are not.
What problems is the product solving and how is that benefiting you?
Vanta is helping us to build out a sustainable cybersecurity and compliance program. Their tools are saving us countless hours, and so many spreadsheets. Their software and their team can provide the guidance that we need.
Fantastic for Startups
What do you like best about the product?
Simple action-oriented tasks with 24/7 tracking allow our team to focus on the work at hand with the assurance that our operations are always secured.
What do you dislike about the product?
Vanta is still building out integrations and resources to provide a better overall product in the long run.
What problems is the product solving and how is that benefiting you?
We aim to be SOC 2 Compliant and Vanta is helping us get there quickly,
Just what I needed!
What do you like best about the product?
Easy onboarding and intuitive dashboard for me and my team to use to get things done, love the template options for documents and policies and the monitoring feature with integrations is great.
What do you dislike about the product?
Really haven't found anything major at this point. Some of the items for SOC 2 were not applicable for my company so would have been nice to know what was not needed so I could skip over them.
What problems is the product solving and how is that benefiting you?
Vanta is helping my company get ready for and complete our SOC 2 Audit, we also use them to maintain our SOC2 status. By integrating with our current systems and having a turnkey solution it is making the process very straightforward.
Good set of documentation and tests for SOC 2 compliance!
What do you like best about the product?
- Clear list of documentation and tests required in a single dashboard - you can apply filters by standards, breakdown into engineering, business, etc.
- Customer support is also very good. There is a clear sense of direction.
- Customer support is also very good. There is a clear sense of direction.
What do you dislike about the product?
- Frequent change of customer support agents - we had that changed 2-3 times over a period of 6 months because of attrition.
- A couple of times coordination with the auditors was an issue
- A couple of times coordination with the auditors was an issue
What problems is the product solving and how is that benefiting you?
- Helping us reach global compliance standards such as ISO, SOC2, etc in the fastest and most efficient manner possible. After completing all tests on Vanta, we don't need to worry with the auditor.
Amazing product and team. Very helpful staff and intuitive platform!
What do you like best about the product?
The best part about Vanta is the ability to integrate tools we already use. Plus, the policy editor makes things so much faster than writing them all manually.
What do you dislike about the product?
The one downside to Vanta is that one of the software products we use is not available in the platform to integrate with. That might make things slightly harder for us.
What problems is the product solving and how is that benefiting you?
Vanta is solving our SOC II compliance and audit for us. We are using them to streamline and automate that process, which is a huge task for a startup company like u..
Vanta compliance platform
What do you like best about the product?
Risk scenario templates are very useful.
What do you dislike about the product?
While using this service, the only issue I have is device refresh times.
What problems is the product solving and how is that benefiting you?
Resolve questions regarding compliance with employees who no longer work for my company
Vanta is a great resource for security management.
What do you like best about the product?
Vanta does not make any changes to already existing programs in the computer. I noticed no difference in the way my computer ran after Vanta.
What do you dislike about the product?
It was a bit tricky for me to download on my microsoft edge platform. Had to get additional support.
What problems is the product solving and how is that benefiting you?
Vanta is helping us keep our data secure and private. This has given me peace of mind when sharing resources.
Makes a daunting administrative task as simple as possible
What do you like best about the product?
Great customer service, UI and platform. Most of the platform is really straightforward, especially the employee onboarding.
What do you dislike about the product?
Some things are a little unclear, and there could be more handholding in the GDPR process to save from having to go back and forth with questions. It would be helpful to understand what's needed vs. just nice to have.
What problems is the product solving and how is that benefiting you?
GDPR compliance
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