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Great product and even better Customer Support
What do you like best about the product?
The simplicity of Vanta removes so much stress from the entire certification process
What do you dislike about the product?
Very little! The only thing I could say is that Vanta perhaps makes the process too easy, such that it can be difficult to understand what can/should be done above and beyond their own suggestions
What problems is the product solving and how is that benefiting you?
The amount of time spent completing documentation and policies, but important the daily monitoring makes the audit stress free
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Speeds up SOC 2 audit timeline dramatically
What do you like best about the product?
Vastly reduces the time to SOC 2 compliance & certification. Can delegate specific compliance tasks to junior employees for a high-leverage process.
What do you dislike about the product?
Needs clearer scoping and feedback loops between SOC 2 controls, available policy choices, and auditors' opinions
What problems is the product solving and how is that benefiting you?
Helping us stay in compliance with SOC2 audits continuously, without us needing to set up audit or compliance operations for it.
Great customer experience and usability
What do you like best about the product?
customer experience/success manager has been great as we get further along in SOC2, Type II
What do you dislike about the product?
No in-app policy editor/manager makes more of a process on our end to manage the policies, but once complete it is easy to manage in Vanta.
What problems is the product solving and how is that benefiting you?
Vanta is helping us manage our SOC2, Type II compliance. The benefit is obvious with a clearly-defined list to work towards and the ability to give access to a third party.
Recommendations to others considering the product:
After weighing a lot of other options, Vanta had the most complete set of tools, a great user experience, and excellent customer support.
Vanta has helped the company to organized in an automatic way our internal controls
What do you like best about the product?
Vanta is so intuitive and has great built-in controls
What do you dislike about the product?
At the beginning having 2 Vanta accounts was a little bit messy.
What problems is the product solving and how is that benefiting you?
Vanta is our dashboard for security, vulnerabilities and employee onboarding. Vanta has automated monitoring over all our cloud resources that help us to be more organized.
Recommendations to others considering the product:
Use Vanta regardless of needing any compliance or certification, it helps you to be more organized.
Helpful central organization and management of security standards
What do you like best about the product?
I most appreciate the supporting resources that are available directly with each requirement (e.g., templates, samples, and external references). We have also had a pretty good experience with our account rep and with customer support. Finally, the partner program Vanta has with auditors and that our audit happens directly in Vanta. Also, all the past "things I dislike" were missing features at that time... that now Vanta has added. So I appreciate that they really listen to client requests/needs.
What do you dislike about the product?
We're getting priced out of Vanta over time. We're only in our second year using it, but when every new feature/functionality costs thousands more dollars, I have a hard time justifying the cost.
What problems is the product solving and how is that benefiting you?
We are a small tech startup that does not have anyone on staff or even an MSP for security or IT. A few of us without much experience in security are collaborating to get us compliant with standards that will help us with business development. Vanta is making that possible. We could not do it without a tool like this.
Got us our soc2 compliance
What do you like best about the product?
It is not invasive. It does what it says and nothing more. No cpu spikes or heavy ram usage
What do you dislike about the product?
The training videos are silly and slow to me
What problems is the product solving and how is that benefiting you?
Soc 2 compliance
Helps us with securing our systems
Helps us with securing our systems
Helped us get SOC 2 compliant in few weeks
What do you like best about the product?
The main value for us was:
- The high level of automation of various security controls
- The templates
- The customer success support
- The high level of automation of various security controls
- The templates
- The customer success support
What do you dislike about the product?
Some things:
- There are a few minor improvements to the admin UI that can be made smarter (less clicking)
- The overview does not auto refresh when a task is handled - so it needs an auto refresh instead
- The Vanta agent sometimes needs a manual restart to refresh the HD encryption
- There are a few minor improvements to the admin UI that can be made smarter (less clicking)
- The overview does not auto refresh when a task is handled - so it needs an auto refresh instead
- The Vanta agent sometimes needs a manual restart to refresh the HD encryption
What problems is the product solving and how is that benefiting you?
Main problem solved was to get certified SOC 2 without a massive investment in our time.
We saved sooo much time :)
We saved sooo much time :)
Guided Path fro SOC 2 compliance
What do you like best about the product?
Very easy and intuitive app to setup policies and complete compliance requirements
What do you dislike about the product?
Initial best-practice methods of onboarding
What problems is the product solving and how is that benefiting you?
completing SOC 2 compliance.
Seamless, supportive & easy to use
What do you like best about the product?
How fabulously easy and well thought out the product and services are to use even for novices and small startups. And the amazing customer service and support the Vanta team has provided The templates make sense. The bi-weekly support calls are keeping us on track. The seamlessness in which Vanta works and communicates not only with us but our auditors is impressive.
What do you dislike about the product?
Small nit but the security instructions and settings for Windows needs to be updated (the instructions are an old OS) ... and the requirement of a screensaver even if it will NEVER be utilized because the computer locks before a screensaver would ever be used. Also for policies we actually want to ensure staff have clicked on and read - make it possible to force that rather than just confirm that they received the policy.
What problems is the product solving and how is that benefiting you?
We are a small start up without any ability to hire fancy consultants to write policies, track policies, and conduct the audits. Not only have we received a discount from the auditors for using Vanta ... we have saved countless hours of staff time. Thank you!!
Recommendations to others considering the product:
Go all in ... and use/learn all its functionality. Do not try to use five different systems if Vanta can do it - let them. We gave up aold systems for some of our HR policies (non-security related) to make it easier.
Vanta - TBD on value and internal adoption
What do you like best about the product?
Integrations
Ability to use a single platform for my security controls
Automation
Alerting
Ability to use a single platform for my security controls
Automation
Alerting
What do you dislike about the product?
The dashboard is a bit non-intuitive and can be confusing to understand what you are looking at
What problems is the product solving and how is that benefiting you?
Ability to move away from Excel sheets in tracking security deliverables. Shift to automation from manual tasks
Recommendations to others considering the product:
PS for onboarding services
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