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IBM Security MaaS360

IBM Security | 1

Reviews from AWS Marketplace

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External reviews

153 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    James C.

Thrive SPC/MaaS360 review

  • September 05, 2019
  • Review provided by G2

What do you like best about the product?
All devices laid out in extremely digestible way when trying to when reports or just read - the portal is pretty simple to navigate as well.

The UX/UI is the best part
What do you dislike about the product?
not as customizable as I'd like for policies
What problems is the product solving and how is that benefiting you?
Keeps us secure with out patient information


    Real Estate

Great support from the team especially Mark but the system itself could be improved

  • September 04, 2019
  • Review provided by G2

What do you like best about the product?
That the system does offer a lot of features and the customer service I received from Mark O'Donohue
What do you dislike about the product?
interface and the fact that not everything is clear - you either need IT knowledge or help to understand a whole number of things and how to set up policies etc etc. I don't like the fact that it does not work unless the Maas360 app is installed on the device. Location services also not great. The DEP and Maas360 connection isn't always brilliant either. I have a couple of phones stuck in login mode as they are locked with DEP but have been removed from Maas360 I cannot login anymore so a better communication and maybe shared technicians between DEP and Maas360 would be a good idea.
What problems is the product solving and how is that benefiting you?
Alerts for data usage, record of devices, possibility to wipe them out, reset passcodes etc. Generally I like having more control over company devices as not every employee is responsible and some of them forget their passcodes and need my help to reset.
Recommendations to others considering the product:
Get your IT support to do the set up and explain everything


    Wes D.

Delighted

  • September 03, 2019
  • Review verified by G2

What do you like best about the product?
Device Management Capabilities and integration with Azure, Active Directory
What do you dislike about the product?
It can be a bit difficult to teach the system to someone with little to no experience in GPO
What problems is the product solving and how is that benefiting you?
Device Management across multiple domain


    Banking

IBM MaaS360 Review

  • September 03, 2019
  • Review verified by G2

What do you like best about the product?
Good support. Secure Product. The ease of deployment to devices. Support is able to assist due to them having access to the back end of our environment.
What do you dislike about the product?
I have not encountered anything that I dislike about this product so far.
What problems is the product solving and how is that benefiting you?
Provides a secure container for us to control mobile devices and access to corporate devices. This also allows us to force users to install major patches and versions of apps and the OS of the mobile devices.
Recommendations to others considering the product:
This is a great product. Deploying was simple and quick with the assistance of professional services. The environment is easy to maintain with IBM MaaS360 hosting your environment.


    Computer & Network Security

IBM MaaS360

  • August 30, 2019
  • Review provided by G2

What do you like best about the product?
The Unified Endpoint Management suite is compatible for integration with IBM SIEM QRadar Incident Forensics, Log Manager, Vulnerability Manager, Network Insights, UBA, etc.
What do you dislike about the product?
The complex training for Security professionals of IBM MaaS UEM.
What problems is the product solving and how is that benefiting you?
An integrated product helps in the correlation of data points, facts, conclusions arriving quite rapidly to a practical solution for the issue at hand.


    Civic & Social Organization

Much needed functionality and control over our growing mobile phones

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
We have a diverse staff, office-based and out in the community, with a range of skills with IT/phones. IBM MaaS360 will help us to more effectively monitor phone use, and thereby provide more effective support to our service users (people with learning disabilities). It will help us manage our resources more effectively, and meet data protection obligations.
What do you dislike about the product?
To be honest I don't find the interface very intuitive - little things like, for example, when adding an app ID, it isn't immediately obvious how to 'add' - the plus sign is above the field. The layout seems awkward and difficult to distinguish sometimes.
What problems is the product solving and how is that benefiting you?
Saving money on staff going over their data allowance, managing the apps allowed through the policy - which is really very useful. Essentially keeping track of who has what phone, and therefore who is accountable for its use. Ensuring we are effectively protecting our own data and crucially, that of our service users.
Recommendations to others considering the product:
This software provides amazing functionality and is exactly what we need. I haven't found the interface that user-friendly though. We've had practical issues with implementation which have a lot to do with the dispersed nature of our work, but getting a handle on the software has been slow. Our most recent experience of traning with IBM support staff was very positive however, and I'm hopeful we can move forward more quickly from this point.


    Dane S.

MaaS360 experience

  • August 28, 2019
  • Review provided by G2

What do you like best about the product?
Managing mobile devices is made easy using the console.
What do you dislike about the product?
Browser doesn't work too well. It seems to freeze inside the compartment
What problems is the product solving and how is that benefiting you?
Securing company data on cell phones and tablets


    alessandro b.

excellent product, easy and effective

  • August 28, 2019
  • Review verified by G2

What do you like best about the product?
intuitive product, neat and very friendly screens, easy-to-execute settings, without neglecting protection, security and privacy. excellent IBM support, skilled technicians and impeccable customer service, always available.
What do you dislike about the product?
sometimes too slow in deploying policies, often the change of groups and the consequent change of policy is too cumbersome and slow.
What problems is the product solving and how is that benefiting you?
complete and detailed management of android systems, excellent kiosk mode, security and protection hardening


    Moaz S.

very good solution for managing mobile devices

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
mobile expense management in mobile data plans & distributing apps and document & agent app is so simple.
What do you dislike about the product?
reports in maas360 are not satisfied for us and We didn’t found MaaS360 signature on Fortigate as APP filter despite we found AirWatch signature.
Is there any integration between MaaS360 and PaloAlto?
What problems is the product solving and how is that benefiting you?
integration between mass360 and paloalto
Recommendations to others considering the product:
not yet


    Public Safety

User Friendly

  • August 26, 2019
  • Review provided by G2

What do you like best about the product?
User interface is easy to work with and looking stuff up is seamless.
What do you dislike about the product?
1) Depending on time you call, Support.
2) Features you put in to the dev team to add, never seam to make it.
3) not being able to manage mobile devices from a mobile app?
What problems is the product solving and how is that benefiting you?
Better reporting, organizes things well.