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Harmony Email & Collaboration

Check Point Software Technologies

Reviews from AWS customer

5 AWS reviews

External reviews

572 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    reviewer2805261

Email defense has reduced phishing risk and automates incident response for cloud mail platforms

  • March 06, 2026
  • Review provided by PeerSpot

What is our primary use case?

Check Point Harmony Email & Collaboration is used at the OAuth API level for integration with Google Workspace and Office 365. It is intended for customers who have their environment set up in Office 365 or Google Workspace and does not support any third-party email software.

What is most valuable?

Check Point Harmony Email & Collaboration has a comprehensive analysis page for phishing emails, showing details such as SPF, DKIM, and the AI detection model. The solution also includes sandboxing for links and attachments and has an integrated VirusTotal feature. The relationship between domains is detailed, offering valuable insights including risk analysis and communication history.

The automated incident response feature provides inline prevention by blocking emails before they reach the inbox. It is beneficial for security administrators as they can automate policies without daily manual inspections, leading to fewer false positives.

AI-powered threat intelligence effectively analyzes mail body to detect malicious intent, despite hackers employing new techniques that avoid conventional scans for attachments and links. The effectiveness is rated nine out of ten due to occasional false positives.

URL reputation analysis enhances threat prevention processes, being one of the top URL scanners available. It considers domain age as an indicator of potential malicious activity, alongside VirusTotal and other integrations.

The inspection technologies are robust, safeguarding shared files and integrating with platforms like Teams to block malicious links.

Overall, the benefits of using Check Point Harmony Email & Collaboration include easing system administration tasks. Features such as banners provide end-users with concise email summaries, enhancing usability and security awareness.

What needs improvement?

Improved support is needed as current support is slow. Additionally, the AI engine could improve, particularly concerning text body attacks where false positives have been noted. Latency issues have also been experienced, with some cases taking fifteen to twenty seconds to process, while others take up to one or two minutes.

For how long have I used the solution?

I have been working with Check Point Harmony Email & Collaboration for almost one and a half years.

What do I think about the stability of the solution?

I find Check Point Harmony Email & Collaboration to be quite stable.

What do I think about the scalability of the solution?

In terms of scalability, Check Point Harmony Email & Collaboration is easily scalable. As a cloud-based solution, it accommodates diverse user bases, from thirty thousand users to five hundred users, offering excellent scalability.

How was the initial setup?

My experience with the initial setup and deployment process of Check Point Harmony Email & Collaboration is that it is minimalized, completing in fifteen minutes. However, since it is AI-based, it requires one day to synchronize and learn all mailboxes before policy setup can begin.

What was our ROI?

In terms of ROI, Check Point Harmony Email & Collaboration effectively brings ROI to my clients. It suits both SMB and enterprise customers because it is an affordable solution that performs well, resulting in satisfied customers.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing aspect, including setup cost and licensing cost of Check Point Harmony Email & Collaboration, is that it is minimal. Compared to competitors, it remains competitive.

Which other solutions did I evaluate?

Apart from Check Point Harmony Email & Collaboration, I also work with other technologies, specifically Trend Micro. When comparing both, Check Point offers more detailed mail quarantine analysis, proving advantageous for system administrators.

What other advice do I have?

From the features perspective of Check Point Harmony Email & Collaboration, it only supports Google Workspace and Office 365 because of its API-based nature. An MX gateway option would enhance the solution.

My advice to other organizations considering Check Point Harmony Email & Collaboration would be that it is a great tool. Use it fully but check for false positives initially until fully streamlined. I rate this solution nine out of ten.


    ІгорКузьменко

Security platform has improved cloud email protection and supports affordable AI-driven defense

  • February 23, 2026
  • Review provided by PeerSpot

What is our primary use case?

We use Check Point Harmony Email & Collaboration for our clients, and we have also implemented the solution in our company for testing.

I have more experience with CloudGuard, and we need reviews for CloudGuard WAF and CloudGuard Network Security. If I deal with any of them, we can discuss any that I have better experience with.

I work with Check Point Harmony Email & Collaboration, but not in a wide sense. A couple of cases were in previous years.

I have dealt with Check Point Harmony for approximately two to three years, as we implement it into customer environments.

I work with Check Point as a reseller, often.

Clients can use Check Point Harmony Email & Collaboration for specific purposes when the infrastructure has cloud products such as Office 365 or other cloud services, including Microsoft or AWS products, especially when the mail service is built on the Google platform. In these cases, we use CloudGuard and mail collaboration.

What is most valuable?

I think the biggest advantage of Check Point Harmony Email & Collaboration, or Harmony in general, is the AI models implemented in this solution. The second advantage is the pricing, which is very affordable. The third advantage is that it is really rated highly in Gartner or Forrester statistic quadrants. It is a well-known solution, and for me, it is easier to sell to customers because the solution is clear, well-known, and really works.

The automated incident response feature is helpful for security strategy, but in its default form, it is very seldom implemented because it requires specific adjustments based on customer needs and specific infrastructure. In big infrastructures, automatic response is good, but it needs some adjustments.

The AI-powered threat intelligence feature works effectively for blocking email threats. I explored this question and have to say that it definitely works; the threat intelligence is well-developed in this vendor with a great threat database. There is very quick communication with this cloud, and the database updates every day, resulting in a really good collection since the sources of this cloud are quite diverse, including Google and Trend Micro.

Inspection technology helps to safeguard shared files in my collaboration environment; I think it is well-built.

The tool for phishing attack mitigation is well-built, but I do not have specific numbers or metrics to estimate its effectiveness.

What needs improvement?

A more intuitive interface would be an area for improvement. I would like the agents to perform better; sometimes, they are too heavy for endpoints, and they affect performance.

For how long have I used the solution?

I have been in this domain for about four years, and I have worked with Check Point Harmony for about three years.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration is stable and reliable, with no observed glitches or downtime.

What do I think about the scalability of the solution?

Check Point Harmony Email & Collaboration is easy to scale; scaling is great.

How are customer service and support?

I do not work directly with Check Point support, but I have seen that my engineer has had some issues.

How would you rate customer service and support?

Neutral

How was the initial setup?

I find Check Point deployment and installation to be straightforward, probably because we have qualified engineers. For us, it is easy, and we do not have problems with deployment. Check Point supports different third-party tools for deployment such as Intune, and it works quickly. We have more problems with deployment in Fortinet or Sophos.

Which other solutions did I evaluate?

In the whole picture, Check Point is quite a complete solution as it has EDR and smart CM. Compared to Fortinet or Trend Micro, I think Check Point has a clearer product line, making it easier for the end user to understand what they want and choose.

What other advice do I have?

In general, the pricing policy of the vendor is affordable for the Ukrainian market now. I think a couple of years ago, about four or five years ago, the pricing was not as good, and the market was smaller than now. The current pricing helps businesses. I would rate this review as nine out of ten.


    reviewer2172576

Email protection has stopped sophisticated phishing and now keeps our team focused on priorities

  • January 07, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Harmony Email & Collaboration is email security, specifically for phishing and malicious emails.

A quick specific example of how I use it for email security is that it has done an excellent job at stopping malicious emails and phishing emails; it has helped us stop some sophisticated attacks.

A specific incident where Check Point Harmony Email & Collaboration helped us prevent a sophisticated attack involved being targeted by a Russian ransomware gang that compromised a partner's email; they were sending emails to our staff, and not only did Check Point Harmony Email & Collaboration stop it, it gave us visibility into the attack and let us know we were under attack.

What is most valuable?

The best features Check Point Harmony Email & Collaboration offers include stopping phishing attacks, keeping marketing emails and junk emails, as well as malicious emails out of our users' inboxes, which frees up time for our security team to focus on other issues.

When I mention that Check Point Harmony Email & Collaboration frees up time for our security team, it has significantly changed our workflow because we don't worry about phishing or malicious emails; previously, we would spend several hours a day or multiple hours a week dealing with phishing emails.

Check Point Harmony Email & Collaboration has positively impacted our organization by keeping us safe, out of the news, and preventing us from having to be reactive to malicious phishing emails, allowing us to be proactive with the product instead.

Since using Check Point Harmony Email & Collaboration, we have seen an amazing reduction in malicious emails; it is rare that we get a true phishing email that gets through, and very few do.

What needs improvement?

I think Check Point Harmony Email & Collaboration is excellent for what it does; it keeps us safe, and we don't worry about phishing and malicious emails, so I'm not quite sure what they could do better, honestly.

I chose nine because I'm not quite sure anything is a ten; I don't really know how to answer that, but the ten leaves room for improvement.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for about eight to nine years.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration is very stable.

What do I think about the scalability of the solution?

Check Point Harmony Email & Collaboration definitely scales; our organization has around 40,000 to 35,000 mailboxes.

How are customer service and support?

The customer support for Check Point Harmony Email & Collaboration has been excellent; they have been very proactive in adding new features and helping with any issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Microsoft G3, but it missed way too many phishing emails and malicious emails, so we had to add another layer to block what Microsoft was missing.

How was the initial setup?

The advice I would give to others looking into using Check Point Harmony Email & Collaboration is that they need to look at it; the setup is super simple, and it works directly inline on O365; you can run it alongside any other platform you currently have, and it will tell you what you are missing, so I would say you absolutely must look at it.

What was our ROI?

I have definitely seen a return on investment since using Check Point Harmony Email & Collaboration because it does an amazing job at catching malicious emails without us having to do anything and without any input from our team.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup cost, and licensing is that it was smooth, easy, and affordable.

Which other solutions did I evaluate?

We did evaluate other options before choosing Check Point Harmony Email & Collaboration, but I don't remember what they were since it was a long time ago.

What other advice do I have?

I would add that it has been very effective in our team not having to spend time chasing reported phishing attacks; we hardly see users report receiving malicious emails, and Check Point Harmony Email & Collaboration does an amazing job at stopping the emails from reaching the users.

Check Point Harmony Email & Collaboration is deployed in our organization in the cloud; I would say it's in the public cloud, but I am not sure if it's public or private. We use a private cloud provider.

I would say that their built-in AI does a fantastic job at stopping new threats, which is another strong feature of Check Point Harmony Email & Collaboration.

I gave this review a rating of nine.


    Paul Henry T.

Effortless Setup Makes Checkpoint Harmony Email Stand Out

  • December 24, 2025
  • Review provided by G2

What do you like best about the product?
Setting up Checkpoint Harmony Email is a straightforward process. I found the deployment to be very easy.
What do you dislike about the product?
The main drawback is the limited range of supported email platforms and deployment models.
What problems is the product solving and how is that benefiting you?
It helps the organization to effectively protect our users from potential harm with using M365.


    Carol B.

Seamless Integration and Security for Microsoft 365

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
It maintains seamless communication and integrates perfectly with platforms like Microsoft 365, adding an extra layer of security without impacting productivity. Real-time threat prevention and clear reporting provide confidence that sensitive information is safe.
What do you dislike about the product?
Sometimes, secure emails can be flagged as suspicious, requiring manual review and slowing down workflows.
What problems is the product solving and how is that benefiting you?
It's solving the problem of phishing, malicious attachments, and unsafe links that commonly affect business communications. By automatically detecting and blocking these threats, it prevents data breaches and protects sensitive information shared across email and collaboration platforms. This reduces the risk of human error and allows teams to work securely and without interruption.


    Manish Thapa

Email security has become proactive as it prevents phishing and automates user awareness training

  • December 08, 2025
  • Review provided by PeerSpot

What is our primary use case?

I primarily use Check Point Harmony Email & Collaboration to secure all of our emails, both incoming and outgoing, and to prevent phishing emails from outside sources, as well as to run a phishing campaign in my department.

Check Point Harmony Email & Collaboration has a phishing campaign feature where you can run simulated phishing emails to a particular department that it recognizes in Microsoft Office, and if someone fails, the system will ask that user to enroll in a learning video tutorial.

I use Check Point Harmony Email & Collaboration to protect my emails from outside phishing threats as well as to provide click URL protection.

What is most valuable?

The best feature for Check Point Harmony Email & Collaboration is its inline feature, where it remediates any emails with a phishing link as well as threats before they come into the inbox. This is what I appreciate the most about Check Point Harmony Email & Collaboration.

The inline feature in Check Point Harmony Email & Collaboration reduces incidents and saves a significant amount of time.

Check Point Harmony Email & Collaboration has impacted my organization very well because you only require a small amount of human resources to look into email security since it is one of the first points of contact where any organization gets breached. You require fewer resources because it is automated, and you can even customize it so that if any email gets blocked, you can ask the user for permission to not quarantine it to the administrator.

What needs improvement?

Check Point Harmony Email & Collaboration could be improved if it was offered on-premises, because most of our clients do not want to use cloud-based services; that is the only thing that I would appreciate Check Point to offer.

I would want the attachment feature in Check Point Harmony Email & Collaboration to scan for images, as it is integrated with AI. Currently it does not scan for images with nudity, and I would really appreciate it if it scanned for nudity components as well.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for about one and a half years.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration is a very stable product; we have not had any issues with it.

What do I think about the scalability of the solution?

The scalability of Check Point Harmony Email & Collaboration is very open because it is on the cloud. We only pay for the number of users and the number of licenses for those users, and it does not depend on mailbox traffic.

How are customer service and support?

The customer support for Check Point Harmony Email & Collaboration is excellent, and they support us very frequently, calling us within 30 to 40 minutes.

How would you rate customer service and support?

Negative

What was our ROI?

The return on investment for Check Point Harmony Email & Collaboration is significant since we only require one person to oversee it, and once it is set up, we do not need to do anything else.

What's my experience with pricing, setup cost, and licensing?

The pricing and setup cost for Check Point Harmony Email & Collaboration is relatively competitive with its competitors.

Which other solutions did I evaluate?

We were trying to evaluate Fortinet and Barracuda, but Check Point Harmony Email & Collaboration came out on top.

What other advice do I have?

Currently, only one member of our team is required to look at email security, but they do not have to keep monitoring it continuously.

If you are looking for a cloud-based email solution, then Check Point Harmony Email & Collaboration is the best solution you could choose because it only takes about seven clicks to onboard, studies all your email patterns, and analyzes all your past emails. It is very easy to use.

I gave this review a rating of 9 out of 10.


    sharath k.

Exceptional Email Security and top-Level Spam and Phishing Prevention for Daily Use

  • December 07, 2025
  • Review provided by G2

What do you like best about the product?
It catches phishing attempts, fake links, and unwanted spam very accurately. The dashboard gives clear visibility, and managing policies is easy. It saves a lot of time for IT because users don’t complain about spam mails anymore, and overall email communication feels much safer.
What do you dislike about the product?
Nothing as of now, everything is working well and good.
What problems is the product solving and how is that benefiting you?
Earlier we had to manually check many suspicious emails, but now most of them get filtered automatically. This reduces the risk of users clicking on harmful links and keeps our mail environment clean. It also saves time for the IT team and improves overall security by stopping threats before they reach the inbox.


    Martin A.

User-Friendly Interface and Seamless AI Integration

  • December 04, 2025
  • Review provided by G2

What do you like best about the product?
The nest thing about Harmony Email & Collaboration is how user friendly it is. The interface is understandable. It uses AI to assist with the email management. It has a very good integration capabilities and can be easiably enforced.
What do you dislike about the product?
There is nothing anything which I do dislike about Harmony Email & Collaboration. It takes a bit of time to get used to it and it requires a decent research to be performed, but other than that it is very good.
What problems is the product solving and how is that benefiting you?
We save time, by providing us with an advanced protection. This also bring us to compliance. The dashboards do provide us with a great overview of our infrastructure.


    Minor C.

Seamless Email Security and Peace of Mind

  • December 03, 2025
  • Review provided by G2

What do you like best about the product?
It has truly given me peace of mind because it blocks suspicious emails and phishing attacks that previously went unnoticed. It also integrates well with the company email and doesn't interrupt daily work. I use Microsoft 365 and I love its integration.
What do you dislike about the product?
Initially, the setup can be a bit complex and requires time to adjust the security policies to the actual needs of the company.
What problems is the product solving and how is that benefiting you?
It is solving the problem of phishing and malware attempts that previously reached emails undetected, and it also helps prevent unauthorized access and loss of sensitive information, which directly benefits me because I now have more confidence that the messages I receive are safe and I can work without interruptions.


    Minor Corrales

Email security has reduced phishing noise and now saves our team significant investigation time

  • December 02, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Harmony Email & Collaboration is to search for different threats and vulnerabilities in our mail, such as Exchange 365, and other threats in our collaboration tools.

Check Point Harmony Email & Collaboration has made collaboration more efficient by reducing noise from phishing and spam. Our team interacts with it mostly through the alerts and quarantine features, which are easy to manage and do not interrupt daily communications. The fact that suspicious emails are filtered before they reach the inbox means people can focus on real work without worrying about hidden threats.

How has it helped my organization?

Check Point Harmony Email & Collaboration has had a positive impact by cutting down on phishing and spam, which means our team spends less time sorting through unwanted messages. A clear outcome we have noticed is fewer security incidents tied to email. What used to be a weekly issue is now rarer.

The time saved in our teams is the best advantage when the organization uses Check Point Harmony Email & Collaboration.

What is most valuable?

The best features of Check Point Harmony Email & Collaboration are its strong phishing and spam filtering, clear alerts, and easy-to-manage quarantine. What stands out the most to me is how seamlessly it blocks suspicious emails before they reach users, while still giving us visibility and control through the quarantine dashboard.

Check Point Harmony Email & Collaboration integrates well with other security tools, which makes it easier to share threat intelligence across platforms. The combination of smooth integration and advanced detection has made it feel like a strong layer of protection in our overall security stack.

What needs improvement?

I think Check Point Harmony Email & Collaboration could be improved with the documentation. Sometimes it is not intuitive, and I think it needs more images in the deployment steps.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for around two to three years.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration is very stable.

What do I think about the scalability of the solution?

Check Point Harmony Email & Collaboration's scalability is good.

How are customer service and support?

The customer support for Check Point Harmony Email & Collaboration is very fast for me.

I would rate the customer support for Check Point Harmony Email & Collaboration a nine on a scale of one to ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use a different solution before Check Point Harmony Email & Collaboration.

What was our ROI?

I have seen a return on investment with Check Point Harmony Email & Collaboration, and I can share relevant metrics regarding the time saved.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is great. I have no problems with the pricing.

Which other solutions did I evaluate?

I did not evaluate other options before choosing Check Point Harmony Email & Collaboration.

What other advice do I have?

My advice to others looking into using Check Point Harmony Email & Collaboration is that it is a great tool and a complete and modern security solution. I would rate this review a nine on a scale of one to ten.