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Harmony Email & Collaboration

Check Point Software Technologies

Reviews from AWS customer

5 AWS reviews

External reviews

572 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Alejandro Flores.

Granular with good integration capabilities and helpful support

  • October 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for SaaS protection for 10,000 Gsuite users. How collaborators process data with sensitive information and information leaks was a constant concern. The collaboration solution allows you to have visibility of the entire SaaS environment and create customized security profiles to give optimal treatment to the information. This solution allows you to have very granular visibility at all times; this is of utmost importance as it allows you to make immediate and precise decisions about the security environment.

How has it helped my organization?

This solution has allowed us to have visibility of the security environment for the business and has allowed us to have specific treatment by users, user groups, and departments of the information that is processed. This allows users to be certain that their information is protected. Certain security problems were detected. Without this solution at the SaaS level would have been impossible to detect so there has been an improvement in the treatment of the attack surface and the protection of valuable data.

What is most valuable?

There are several features that were considered valuable. For example, the fact that the installation and integration of the solution with SaaS tools were very fast and highly recognized by SaaS administrators. I like the fact that having granular information about the potential threats is received in email. Being able to protect information repositories was of great interest to decision-makers. It was also possible to implement an entire environment in record time. Having this information allowed us to better model the attacking surface.

What needs improvement?

They should consider a module that allows the customizing of reports so we can generate executive information for the client (to explain in simple language the general security situation in the SaaS environment).

Reports should be presented in such a way that they are readable by non-technical work groups who are involved in information protection and who may misread the information on the dashboard and make incorrect decisions.

For how long have I used the solution?

I've used the solution for four months.

What do I think about the stability of the solution?

The product is very stable; it is a cloud solution and we have not had any operational incidents.

What do I think about the scalability of the solution?

The solution is very scalable since you only have to add licenses.

How are customer service and support?

They offer good support; you have several support options depending on the SLA you need.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is very straightforward and very fast; it took about 20 minutes.

What about the implementation team?

The setup involved a mix of personnel and Check Point SE are experts in the area of ​​security.

What's my experience with pricing, setup cost, and licensing?

The setup was very fast; the license scheme was very easy to understand.

Which other solutions did I evaluate?

We also evaluated the PAN solution and Fortinet.

What other advice do I have?

I consider it to be a cost-effective solution that focuses on security and is a highly recommended and easy-to-use option.


    Adon G.

AI assisted email security

  • September 20, 2023
  • Review provided by G2

What do you like best about the product?
The AI capabilities of CheckPoint are incredibly impressive and intuitive; they've significantly reduced the influx of malicious emails and phishing attempts. CheckPoint's ability to provide a granular analysis of every email empowers us sysadmins with valuable insights into each email's impact and relevance.
What do you dislike about the product?
CheckPoint's strength lies in its AI capabilities. However, as an IT administrator, I occasionally find myself in situations where having more extensive configuration options would be beneficial. While the out-of-the-box protection is strong, having the flexibility to fine-tune certain settings to align with our specific needs could further elevate our security posture.
What problems is the product solving and how is that benefiting you?
CheckPoint has been instrumental in mitigating the critical business challenge of malicious emails disrupting productivity. With its advanced AI driven email protection, we've witnessed a substantial reduction in the number of malicious emails.


    Manufacturing

Efficient, Effective and Low Maintenance Email Security Solution

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Very easy to implement. Minimal administration required on day to day basis. Effective solution. Cost friendly.
What do you dislike about the product?
Avanan could improve in on-going customer success area by regularly meeting with customers and understanding their needs and making sure the solution is working well for the customers.
What problems is the product solving and how is that benefiting you?
Avanan considerably reduced our phishing and spam emails. It can also manage user reported phishing emails. The IT staff doesn't need to administer the solution frequently.


    Muhammad karwan K.

security is excellent

  • August 21, 2023
  • Review provided by G2

What do you like best about the product?
the ui/ux is very good and easy to use with good features
What do you dislike about the product?
nothing find yet to dislike it has very good features
What problems is the product solving and how is that benefiting you?
it benefits us with authentications


    Lissette Acurio

The solution is very intuitive, the deployment time is short, it has detailed documentation, and has a good support team

  • August 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

The solution helps to block spam emails. With this solution, the users mostly see what the solution posts on its dashboard. This helps users analyze the spam and data.

What is most valuable?

The solution can be easily integrated and takes a short time to be implemented. In addition, it provides a feature that prevents information from leaking from the company and blocks potential threats.

What needs improvement?

The left-hand feature can be made more granular for the implementation of the policy. Our clients want two solutions integrated into one, so this feature would help.

For how long have I used the solution?

I have been using Check Point Harmony for two years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The technical support team is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. The deployment requires two people and can be done in less than a week. I would rate the initial setup a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive.

What other advice do I have?

The solution is very intuitive, the deployment time is short, it has detailed documentation, and has a good support team. I rate the overall solution a nine out of ten.


    JJ Kwok

Effectively secures your users' mailboxes against phishing and spam for any sized enterprise

  • August 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to protect Office 365 and Gmail.

What is most valuable?

The anti-phishing feature is the solution's best feature.

What needs improvement?

A signature-based filter could improve the solution's AI model for spam email. It works right most of the time.

For how long have I used the solution?

I've worked with this solution for around a year.

What do I think about the stability of the solution?

The solution is stable, and I rate its stability a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable, and I rate its scalability a ten out of ten. Both enterprises and SMBs use this solution.

How are customer service and support?

Technical support for the solution is good.

How would you rate customer service and support?

Positive

How was the initial setup?

It is easy to set up the solution. Deploying the solution takes five minutes.

Which other solutions did I evaluate?

Harmony Email is an API-based solution. Legacy email gateway clouds, by comparison, only inspect internal emails, which include users' and end users' emails. Check Point inspects all emails before they reach the end user's mailbox.

What other advice do I have?

If you are looking for an anti-phishing solution, Check Point Harmony Email & Collaboration is the best. I rate the solution a nine out of ten because the spam filtering is still not good enough, though it does not affect the security.


    Phillip Netshisaulu

Stable platform with efficient reporting features

  • August 09, 2023
  • Review provided by PeerSpot

What is our primary use case?

Check Point Harmony Email & Collaboration allows me to monitor the activities in the environment. I can check if there are any phishing or spam emails with its efficient reporting features.

What is most valuable?

It's been an awesome experience working with Check Point Harmony Email & Collaboration. I can count the number of endpoints, emails, and collaborations being used in the environment. It gives me insights into the number of tools required to block malicious websites.

What needs improvement?

We have to invest a lot of effort in filtering the spam emails. They have not updated any category for phishing or spam emails. There could be more automation features included for it. It will help me with feedback for unusual activities.

For how long have I used the solution?

We have been using Check Point Harmony Email & Collaboration for four months. At present, we are using the latest version.

What do I think about the stability of the solution?

The platform is stable. I rate its stability a nine out of ten.

What do I think about the scalability of the solution?

The platform is scalable. I rate its scalability an eight and a half.

How was the initial setup?

The product’s initial setup process is more straightforward as I am Check Point Harmony Email & Collaboration partner and have the necessary training. It takes less than ten minutes to complete.

What's my experience with pricing, setup cost, and licensing?

The product’s price is very high. I rate its pricing a ten out of ten.

What other advice do I have?

I recommend Check Point Harmony Email & Collaboration to others and rate it an eight out of ten.


    AJAY K.

Get this alarming tool for your email security

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
I like the onboarding specialist staff of avanan who assist in configuring the setting and are very responsive and helpful.
Avanan guarantee 100% integration to email platforms for ya business and it's seamless.
You can set the blacklist and whitelisting of email with ease.
I like avanan user interface which is appealing to use and is easier to use still.
What do you dislike about the product?
I have never think of any defect if avanan, when I have any challenges support staff are there to assist and solve my issues.
What problems is the product solving and how is that benefiting you?
Avanan is helping in securing our emails through detection and protection against phishing, malwares and ransomware threats on our emails platforms.


    Konstantinos Mourikis

Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing

  • July 21, 2023
  • Review provided by PeerSpot

What is our primary use case?

Usually, the customer is on Office 365, and the main selling point for us is that approximately 95 percent of customers do not have the E5 license from Microsoft, which is the highest tier. As a result, they lack advanced email protection. Therefore, using a third-party solution is more cost-effective than upgrading to an E5 license, and it also offers greater sophistication. This solution can cover not only Office 365 but also other platforms. Furthermore, it carries the reputable brand name Check Point and is well-known in the security industry.

What is most valuable?

The centralized management dashboard is easy to use. We usually sell advanced packets that include sandboxing for attachments, which is highly critical to most customers. The solution has a very effective anti-phishing algorithm that detects a significantly higher number of phishing emails compared to the default Microsoft solution. Additionally, it is user-friendly. When customers need to make exceptions to the policy, they find it quite easy to navigate the dashboard. However, what customers mostly care about are the anti-phishing and sandboxing features.

What needs improvement?

The price has room for improvement. Perhaps, if Check Point offered an SMB bucket for up to 100 users or a similar option. This could be beneficial as it would likely result in a more cost-effective solution.

I would like Check Point to extend its coverage to include more cloud applications. Currently, 95 percent of our customers are using Office 365 or Google Mail. It would be beneficial if the solution covered a broader range of applications.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for two years.

What do I think about the stability of the solution?

We haven't experienced any stability issues with the solution as it is cloud-based and thus quite stable. I can't say the same for another cloud product, though. The stability is mainly due to the architecture rather than the solution itself.

What do I think about the scalability of the solution?

Scaling the solution is not a problem because it is cloud-based. The number of customer email accounts can range from fifty to five thousand; it doesn't really matter for the solution.

How are customer service and support?

The technical support is average. Like with most companies, when they are not dealing with an enterprise customer, their response is usually medium to slow, unless it's a very critical issue.

Which solution did I use previously and why did I switch?

Some of our customers used FortiMail but discovered that certain malicious emails were able to bypass the solution, unlike Check Point, which identified and quarantined the emails.

How was the initial setup?

The initial setup is easy. The deployment takes ten minutes and requires only one person.

What's my experience with pricing, setup cost, and licensing?

Due to its pricing, I would say that Check Point Harmony Email & Collaboration is more suitable for medium to enterprise organizations. For smaller customers, they usually require something more affordable, but it's not related to the features of the product. It's clearly about the pricing.

The license is issued on a yearly basis. On their website, we can observe a price per month, but it's derived from the yearly cost. I don't believe we have the option to purchase it for just a few months, for example.

As far as Check Point Harmony Email & Collaboration is concerned, we only need to pay for the license. Additionally, we have the option to integrate or add an additional support package, which includes the implementation course, and so on. However, for the solution, we only need to pay for the license.

What other advice do I have?

I would rate Check Point Harmony Email & Collaboration an eight out of ten. It's a good solution, but I rarely give a perfect ten to any product. So, I believe it offers a fair value with some room for improvement. It could be rated nine out of ten.

As Check Point Harmony Email & Collaboration is a cloud-based solution, there is no need to assist users with hardware-level maintenance. Everything is managed in the cloud, eliminating the necessity for updates or firmware adjustments, among other things. However, like any cybersecurity solution, it is essential to keep the policies up to date. For instance, within our organization, we need to periodically train staff on configuration and maintenance to ensure it remains current. Although it requires some maintenance, it is minimal, and one person is sufficient to handle it.

We work with medium and enterprise customers.

As long as the pricing is acceptable for an organization, I would recommend Check Point Harmony Email & Collaboration because it provides a good solution for its offerings.


    Ivan A.

Adaptable and compatible

  • July 19, 2023
  • Review provided by G2

What do you like best about the product?
Fundamental security solution to prevent and protect inbound, outbound and internal mail in an organization. With a simple management to take action on attacks that are generated through email.
What do you dislike about the product?
The DLP module may have some improvements.
What problems is the product solving and how is that benefiting you?
It protects us from all the attacks and threats that arise every day and that are related to email with its different variants of techniques used by cybercriminals.