Harmony Email & Collaboration (Avanan)
Check Point Software TechnologiesExternal reviews
569 reviews
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Avanan: Best in Class Customer Service, Products, and Features
What do you like best about the product?
The program installed pretty much instantly with zero interference to our Office 365 Environment. The program itself is very robust and has a lot of cool features and they continue to add more as each update comes out. It has a very clean and intuitive user interface and it very easy to pick up on everything after your initial training session. There is also a level of customization to the menus and to the interfaces.
When creating custom queries there are hundreds of options and it will take time and practice to learn them all. However, you can submit any question to the customer support team, and they will answer anything you throw at them and help you understand.
I also like that it is API based. It works in conjunction with the standard office 365 security features, instead of replacing them and rendering them useless, like the other popular solutions on the market. This makes for a faster and more efficient experience in my opinion and from what I have seen.
When creating custom queries there are hundreds of options and it will take time and practice to learn them all. However, you can submit any question to the customer support team, and they will answer anything you throw at them and help you understand.
I also like that it is API based. It works in conjunction with the standard office 365 security features, instead of replacing them and rendering them useless, like the other popular solutions on the market. This makes for a faster and more efficient experience in my opinion and from what I have seen.
What do you dislike about the product?
I honestly can't think of any major dislikes or complaints. Any time I have had any issues or questions, I have been able to get it resolved or I have been able to get an answer form the support team.
What problems is the product solving and how is that benefiting you?
Before Avanan, we had no additional security for our Office 365 environment. Avanan was an option that was easily implemented and immediately started producing results with phishing and malware hits. The amount of stuff that Avanan has caught for us makes me wonder how much stuff was getting through before with the standard O365 protection and ATP. The major benefit to us as a company was protecting us from phishing, malware, or ransomware threats. This allows us to keep our business continuity without interruption.
Recommendations to others considering the product:
I recommend looking at Avanan in consideration for your Office 365 platform. It is an understatement to say the program is easy to use, and it powerful and useful. I have had a near perfect level of accuracy when it comes to hits on malicious emails.
I will absolutely be using them again if I were to ever move to a different job or company.
I will absolutely be using them again if I were to ever move to a different job or company.
Excellent augmentation to existing email protection. Effective and easy-to-use.
What do you like best about the product?
Avanan catches many of the phishing attempt emails that can sneak by Office 365 EOP. It alerts users that an item has been quarantined and allows them to request a review/release. Great functionality. Easy to set up and easy to use.
What do you dislike about the product?
There's really nothing to dislike - it just works.
What problems is the product solving and how is that benefiting you?
We use Avanan to augment Office 365's EOP in identifying and quarantining phishing email attempts. We've seen the number of phishing or otherwise malicious emails that get through to our users' inboxes drop significantly since onboarding. The tool is easy to set up and easy to use, both from the administrative side and for our end users.
Recommendations to others considering the product:
Well worth the investment.
A product that integrates with GSUITE Very well
What do you like best about the product?
Fast response on issues, the ability to lean on industry experts and the ease of use.
What do you dislike about the product?
Need a mobile application. As an on the go IT Administrator having the ability to look at issues on my smart phone help me to be more functional
What problems is the product solving and how is that benefiting you?
Phishing and a high rate of impersonation attacks
Recommendations to others considering the product:
If you use GSUITE this is the best tool to use. It integrates very well and sits right in front of your mailbox. The price is great and the features are worth the price.
Avanan - Works Great! We Love it!
What do you like best about the product?
Easy to implement, helpful support and just works. As an SMB, we don't have full time dedicated security staff, but Avanan fills the gap perfectly.
What do you dislike about the product?
I love their dashboard, one really nice feature is that is shows is visually where logins / attempts are coming from. I would like to be able to do more with that feature, more alerts and filters, but I would bet they'll add more features soon.
What problems is the product solving and how is that benefiting you?
The quarantine and "suspicious impersonation" features are very helpful in keeping our users aware and on guard.
Checkpoint great products!
What do you like best about the product?
IPS, App control and logs tracking for firewalls I have no experience with anti-spam and email security blades
What do you dislike about the product?
Cannot manage gateways by separated. Meaning without using smart manager.
What problems is the product solving and how is that benefiting you?
Cannot say.
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